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Updates

  • The 2026 Release Is Here!

  • Clarity 2026 Released

  • Sneak Peek of Clarity 2026

Knowledge Base

    • How to Check if a Clarity Update is Available

  • General5

    • Clarity File-Folder Naming Restrictions Reference

    • Clarity Service Account Password Changed – What to Update

    • How to Send in Diagnostics

    • The Quirks of Daylight Savings Time on Clarity

    • Clarity and FIPS

  • 36011

    • Clarity Requirement for Adding 360/ACC Projects

    • How to Add the Clarity App to ACC

    • How to Edit a 360 Project in Clarity

    • 360 Stale Project Things To Check

    • Clarity How to Reset the 360 Oauth Credentials

    • Task Server BIM360 Token Bad Alert   

    • Clarity Proxy Setting for BIM 360 Access

    • BIM 360 Issues Version 1.0 API will No Longer be Available

    • Nuances of BIM360 Security with Clarity

    • Migrating to BIM360 with Help From Clarity

  • Host9

    • How to Manually Backup the RandRevit Database

    • Clarity 503 Error on Host

    • Clarity Account Login Error – Your user account has been disabled

    • Clarity How to Increase the Monitoring Service Log File Max Size

    • How to Increase the Size of the AdminWebservice Logs on the Host

    • Clarity Port When Using SSL

    • How to Backup the RandRevit Database

    • Clarity App Pools Issues after Windows Server 2019 Update

    • Clarity Journaling Service Won’t Stay Running

  • Install - Upgrade or Update10

    • Clarity 2026 General Upgrade Instructions and Video Links

    • Ionic Zip Update Error

    • Clarity 2025 General Upgrade Instructions and Video Links

    • Clarity Client for Revit Silent Install Options

    • How To Update the Clarity Task Server

    • How to Update the Clarity Host

    • Clarity 2024 Manual Update Process

    • Clarity 2023 & 2024 Host Upgrade - Detailed Installation Reference

    • Clarity 2023 & 2024 Task Server Upgrade - Detailed Install Reference

    • Clarity 2023 How to Install the Updates Manually

  • System Requirements4

    • Clarity 2025 Host System Requirements

    • Clarity 2024 Host System Requirements and Prerequisites

    • Clarity 2025 Task Server Requirements

    • Clarity 2023 Task Server Requirements

  • Tasks19

    • Clarity Post Action Identity

    • Using the Clarity Task Utility

    • Clarity Tasks with Worksets None

    • Clarity Task Processing - Task Order and Identity

  • Task Server26

    • Clarity Task Server Office Location Configuration

    • How to Remove a Retired Task Server

    • Clarity Task Tray Proxy Config for Sending Task Diagnostics from Completed Task ID

    • How to Check the Status of the Task Servers

    • Clarity Task Server Anti-Virus Exclusions

    • Clarity 2025 Revit Task Server Config to Reset Claimed to New When Open Throws an Error

    • Clarity Task Server Post Action Wait Time Configuration

    • Task Server Addins

    • Clarity 2025 Task Tray Configuration for Error Overrides

    • Clarity Windows Task Server Settings

  • Clarity Client Addin2

    • Clarity Client How To Set the Default Server for Metrics

    • Clarity Client Configuration Options with Silent Install

  • Datasheets1

    • Calculations in Clarity Datasheets

  • Clarity Cloud0

Frequently Asked Questions

  • 4
    4 people support this

    Task output to Egnyte

    Brian Zuzik · 1 · Last reply by John Dutz
  • 3
    3 people support this

    Update Revit File From Disk - Target Path

    Marcos Alonso · 0 · Posted
  • 3
    3 people support this

    Can you add functionality to the TransferProjectStandards task?

    Alan Strominger · 0 · Posted
  • 3
    3 people support this
    Answered

    Is there a way to export a spreadsheet of all projects, tasks, and task schedules?

    Mike Underwood · 6 · Last reply by Matt Mason
  • 2
    2 people support this
    Answered

    Sort Projects by Number

    Nick Bower · 3 · Last reply by Matt Mason
Hot New Frequently Asked Answered Unanswered Activity

Top Ideas

  • 33
    +33 votes from 15 people
    +1 +2 +3

    Open With Audit & Compact Central

    Scott MacKenzie · 2 · Last reply by Matt Mason
  • 31
    +31 votes from 13 people
    +1 +2 +3

    upload to Revizto

    Peter DeRooy · 4 · Last reply by Eric Stimmel
  • 29
    +29 votes from 10 people
    +1 +2 +3

    Automate Design Collaboration on BIM360

    Amber Clark · 3 · Last reply by Jason Mounteer
  • 21
    +21 votes from 7 people
    +1 +2 +3

    Trimble Connect Support

    Yigitcan Karanfil · 0 · Posted
  • 19
    +19 votes from 7 people
    +1 +2 +3

    Add Model Metrics for # of Models Linked by Internal & <Not Shared>

    Liam Cummings · 2 · Last reply by Matt Mason
Hot Top New Accepted Closed Activity

Common Problems

  • 8
    8 people support this

    "It looks like the requested service is currently unavailable. Please try again." Dialog

    Dan Warren · 2 · Last reply by Dave Baldacchino
  • 5
    5 people support this

    The "# of CAD Links" model metric isn't reporting the correct value

    Eric Stimmel · 5 · Last reply by Krystyna Kwak
  • 4
    4 people support this

    I cannot see the date on the Model Metrics Graphs

    Jordan Mussett · 0 · Posted
  • 4
    4 people support this

    The post task action "Google Drive Upload" should create a new version of an uploaded file, not another file with the same name.

    Eric Stimmel · 1 · Last reply by Eric Stimmel
  • 2
    2 people support this
    Solved

    The forum posting has issues, when you right click to paste or fix a misspelled word you get the insert link tool

    SCOTT BURKE · 1 · Last reply by Peter DeRooy
Hot New Common Acknowledged In Progress Solved Activity
  • Updates
  • Knowledge Base
  • Questions
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  • Problems
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  • Activity

We are Here to Help

  • Matt Mason
    Developing Cool Products With Agile Teams in the AEC and Manufacturing Space
  • Sherry Pittman
    Clarity Support
  • Mandi Bishop
    Product Manager - Clarity and Clarity Cloud
  • + 291 community members

New Members

  • TG
    Tiffany Guthrie
    Joined
  • AB
    Andy Brack
    Joined
  • MT
    Mike Tolbert
    Joined

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