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Updates

  • Clarity 2026.0 SP2 Now Available - Performance, Automation & Control

  • New Features in Clarity 2026.0 SP1 – Built from Your Feedback

  • The 2026 Release Is Here!

Knowledge Base

  • General9

    • Clarity and Active Directory Logins

    • How to Set Clarity Service Recover Options

    • Clarity Annual Licenses

    • Clarity File-Folder Naming Restrictions Reference

    • How to Backup The RandRevit Database

    • Clarity Service Account Password Changed – What to Update

    • How to Send in Diagnostics

    • The Quirks of Daylight Savings Time on Clarity

    • Clarity and FIPS

  • 36013

    • Best Practices when naming a new Hub in a different region

    • Bridged models in Clarity

    • Clarity Requirement for Adding 360/ACC Projects

    • How to Add the Clarity App to ACC

    • How to Edit a 360 Project in Clarity

    • 360 Stale Project Things To Check

    • Clarity How to Reset the 360 Oauth Credentials

    • Task Server BIM360 Token Bad Alert   

    • Clarity Proxy Setting for BIM 360 Access

    • BIM 360 Issues Version 1.0 API will No Longer be Available

  • Host12

    • Clarity Auto Create ACC Project Setting

    • Clarity Archive a Project

    • Clarity Backup Recommendations for Disaster Recovery

    • How to Manually Backup the RandRevit Database

    • Clarity 503 Error on Host

    • Clarity Account Login Error – Your user account has been disabled

    • Clarity How to Increase the Monitoring Service Log File Max Size

    • How to Increase the Size of the AdminWebservice Logs on the Host

    • Clarity Port When Using SSL

    • How to Backup the RandRevit Database

  • Install - Upgrade or Update13

    • How to Force an Update to Rerun

    • Clarity 2026 Manual Update Process

    • How to Check if a Clarity Update is Available

    • Clarity 2026 General Upgrade Instructions and Video Links

    • Ionic Zip Update Error

    • Clarity 2025 General Upgrade Instructions and Video Links

    • Clarity Client for Revit Silent Install Options

    • How To Update the Clarity Task Server

    • How to Update the Clarity Host

    • Clarity 2024 Manual Update Process

  • System Requirements6

    • Clarity 2026 Host System Requirements

    • Clarity 2026 Task Server Requirements

    • Clarity 2025 Host System Requirements

    • Clarity 2024 Host System Requirements and Prerequisites

    • Clarity 2025 Task Server Requirements

    • Clarity 2023 Task Server Requirements

  • Tasks23

    • Clarity Navisworks Task Setup Reference

    • Revit DWG Task Setup Reference

    • Which to Use: Unified Sync-360 Migrate or 360/ACC Download

    • Clarity Scheduled Tasks Run Time

    • Clarity Post Action Identity

    • Using the Clarity Task Utility

    • Clarity Tasks with Worksets None

    • Clarity Task Processing - Task Order and Identity

  • Task Server26

    • Clarity Task Server Office Location Configuration

    • How to Remove a Retired Task Server

    • Clarity Task Tray Proxy Config for Sending Task Diagnostics from Completed Task ID

    • How to Check the Status of the Task Servers

    • Clarity Task Server Anti-Virus Exclusions

    • Clarity 2025 Revit Task Server Config to Reset Claimed to New When Open Throws an Error

    • Clarity Task Server Post Action Wait Time Configuration

    • Task Server Addins

    • Clarity 2025 and Higher Task Tray Configuration for Error Overrides

    • Clarity Windows Task Server Settings

  • Clarity Client Addin4

    • Clarity Client Functionality

    • Clarity Client Download Links

    • Clarity Client How To Set the Default Server for Metrics

    • Clarity Client Configuration Options with Silent Install

  • Datasheets1

    • Calculations in Clarity Datasheets

  • Clarity Cloud0

Frequently Asked Questions

  • 4
    4 people support this

    Task output to Egnyte

    Brian Zuzik · 1 · Last reply by John Dutz
  • 4
    4 people support this
    Answered

    Is there a way to export a spreadsheet of all projects, tasks, and task schedules?

    Mike Underwood · 7 · Last reply by Daniel Johnson
  • 3
    3 people support this

    Update Revit File From Disk - Target Path

    Marcos Alonso · 0 · Posted
  • 3
    3 people support this

    Can you add functionality to the TransferProjectStandards task?

    Alan Strominger · 0 · Posted
  • 3
    3 people support this

    Email file from Task output directly to the user

    Brooke Peterson · 1 · Last reply by Matt Mason
Hot New Frequently Asked Answered Unanswered Activity

Top Ideas

  • 34
    +34 votes from 14 people
    +1 +2 +3

    upload to Revizto

    Peter DeRooy · 5 · Last reply by Frank Bolha
  • 33
    +33 votes from 15 people
    +1 +2 +3

    Open With Audit & Compact Central

    Scott MacKenzie · 2 · Last reply by Matt Mason
  • 32
    +32 votes from 11 people
    +1 +2 +3

    Automate Design Collaboration on BIM360

    Amber Clark · 3 · Last reply by Jason Mounteer
  • 26
    +26 votes from 10 people
    +1 +2 +3

    Navisworks Conversion Task - ability to embed database properties

    Ger O'Sullivan · 6 · Last reply by Jon McN
  • 25
    +25 votes from 9 people
    +1 +2 +3

    Trimble Connect Support

    Yigitcan Karanfil · 0 · Posted
Hot Top New Accepted Closed Activity

Common Problems

  • 9
    9 people support this

    "It looks like the requested service is currently unavailable. Please try again." Dialog

    Dan Warren · 2 · Last reply by Dave Baldacchino
  • 5
    5 people support this

    The "# of CAD Links" model metric isn't reporting the correct value

    Eric Stimmel · 5 · Last reply by Krystyna Kwak
  • 4
    4 people support this

    I cannot see the date on the Model Metrics Graphs

    Jordan Mussett · 0 · Posted
  • 4
    4 people support this

    The post task action "Google Drive Upload" should create a new version of an uploaded file, not another file with the same name.

    Eric Stimmel · 1 · Last reply by Eric Stimmel
  • 2
    2 people support this
    Acknowledged

    Model Metrics displayed

    Matt P · 2 · Last reply by Matt Mason
Hot New Common Acknowledged In Progress Solved Activity
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We are Here to Help

  • Matt Mason
    Developing Cool Products With Agile Teams in the AEC and Manufacturing Space
  • Sherry Pittman
    Clarity Support
  • Mandi Bishop
    Product Manager - Clarity and Clarity Cloud
  • + 345 community members

New Members

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    Kitti
    Joined
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    Joined

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