New Topics

  • 3

    Add Civil 3D Dynamo Graph Run Option Inside Clarity Tasks

    Roshan Raut · 0 · Posted

    Clarity please provide an option to run Civil 3D Dynamo graphs (.dyn) in Clarity, the same way Dynamo for Revit runs in Clarity

  • 1

    PyRevit Script Help link

    Kitti · 0 · Posted

    Clicking on this link to get help related to pyRevit script tasks is not working:

  • 1

    Dalux upload files

    DIVYESH PATEL · 0 · Posted

    Upload files on different platform as Dalux.

  • 1

    My Clarity Task Server install did not include the Clarity Monitoring Service, how do I get this installed?

    Sean · 0 · Posted

    The installation of Clarity 2025 on a new task server went normally until I noticed a Service: Clarity Monitoring Service was missing. After the install and task server configurations, I ran a test Revit DBE task that would not be claimed and give this error: in the task log: "processor replied that it cannot actually do all the tasks:...skipping! Task that cannot be claimed are: 1 Task:######: RevitDBExport."

    This is when I noticed the service was missing and thought it might be related. Please assist.  

  • 1

    Enable Plant 3D Data Extraction & Reporting Feature in Clarity

    Roshan Raut · 0 · Posted

    Currently, Clarity provides powerful automation and reporting capabilities for Revit projects, allowing users to extract model data, generate reports, and automate workflows efficiently. I would like to propose introducing a similar capability for Autodesk Plant 3D projects, enabling structured data extraction and reporting directly through Clarity.

  • 3

    Enabling pathing to Forma instead of a Network Drive.

    Doug Perry · 0 · Posted

    Would be nice to be able to path to a Forma project drive rather than a network drive.  A good example would be the Transfer Project Standards task, specifically the Source Model Path and Family paths should be able to be mapped to a Forma folder rather than copying files from Forma and having to put them on a network drive.

  • 1

    Ability for Clarity to utilize Revit Sheet Collections, more functionality

    Frank Bolha · 0 · Posted

    We're currently seeing issues when using export tasks such as PDF when we have multiple Sheet Collections that may have the same sheet number. This will cause the task to error due to the duplicate numbers.

    Currently our team is looking to utilize the Sheet Collections without error but ultimately have the ability to move files to a destination via post action into a folder based on the sheet set name, utilizing the process of dynamic subfolders that is seen in the ACC Upload post action. The main issue is the way that Clarity caches the files when exporting and

  • 3

    Preserve Original URL After SSO Authentication

    Andreas Dieckmann · 0 · Posted

    When accessing a specific page on our Clarity server via a direct URL, the navigation flow is interrupted if Single Sign-On (SSO) authentication is required. After successful SSO login, users are always redirected to the default start page instead of being returned to the originally requested URL. This behavior prevents deep linking and forces users to manually navigate back to their intended destination. Could you please preserve and forward the original URL through the SSO process so that, upon successful authentication, users are redirected back to the page they initially attempted to access.

  • 2

    Filter task template assignments by project status

    Andreas Dieckmann · 0 · Posted

    It would be super helpful if we could filter task template assignments by project status (i.e. active/inactive).

  • 3

    Message field for alerts

    Andreas Dieckmann · 0 · Posted

    Users often complain about how cryptic Clarity alert emails are, especially model alerts. It would be great to have an additional field for a custom message that we could define for each configured alert to explain why the user is receiving the alert and which action they should take next.

  • Clarity and Active Directory Logins

    Sherry Pittman · 0 · Posted

    If you opt to use Active Directory for logging into Clarity, there are a few things to review so you understand how this is set up and what we are looking for when we check against the users Active Directory credentials.

    When logging into the Web Portal you will not use your email address, you will use your Active Directory credentials

    We cannot reset your password, so that link on this login page will not work with this type of login

    There are two places Active Directory integration is configured, one to add/update users to the web portal and one

  • 1

    Please add the ability to run a Revit External Command

    Trevor Taylor · 1 · Last reply by Matt Mason

    Please add the ability to run a Revit External command so that we can write a Revit Addin to be run against models using Clarity tasks. 

    Thanks!

  • 1

    Files not found on disk when consolidating into one - ClarityPrintError

    Alex Olmos · 0 · Posted

    Has anyone else run into the following issue with PDF type tasks. We have certain projects where the PDF print is works for all views selected until the last view, and then the task fails because the final view is not outputted via PDF. 

    Attempts to clear out cache and reset DC do not correct issue. on different task servers the issue replicates, running latest Clarity Client (26.0.12.0)

  • 1

    Task list page length control

    Jeff Morris · 2 · Last reply by Jeff Morris

    Add a page length dropdown list of user choices for the length of task items on the page. 100 would be nice.  The apparent current length of 20 can be annoying.

  • 1

    repeatedly erroring task cleanup

    Derek Becher · 0 · Posted

    Could we get two setting for the Erroring Task Cleanup Alert. Currently, we can either notify the coordinator on the project or disable the task. I would like to have one setting to notify the user and a second one that disables it if the error is not fixed. 

    For example, after 3 errors in a row it will start sending an email to the coordinator so they can look into it. Then the second setting would kick after 6 days to disable the task if it was not fixed. 

    It would also be nice if Clarity could auto send

  • 6

    File Keywords - Global List

    Dom R · 0 · Posted

    It would be great to have a published list of all available file keywords, organized by where they're able to be applied across the Clarity platform.

  • 1

    Schedule export to Excel error: Invalid row or column index

    Eduan Jonker · 0 · Posted

    Hi.  When exporting a Revit schedule to Excel via the schedule export task, we receive the error: "Invalid row or column index". We can export the same schedule to CSV via Revit with no issues.  We cannot seem to find any reason for it to fail or any specific setting in the task to highlight an issue with the indexing.  Thank you. 

  • Best Practices when naming a new Hub in a different region

    Mandi Bishop · 1 · Last reply by Hatim Mourad

    Clarity began supporting BIM 360 in 2015, when only the US region was available. As Autodesk expanded its cloud offerings to include additional regions, customers now have the option to host hubs in multiple locales, such as EMEA and Canada.

    When working with hubs across multiple regions, proper naming conventions are essential for smooth operation. We strongly recommend that customers use unique naming conventions for their hubs that clearly indicate the region where each hub is hosted. For example, you might name your hubs "CompanyName-US", "CompanyName-EMEA", or "CompanyName-Canada".

    While Clarity may function with identically named hubs across different regions, this

  • 1

    Are there any issues with Clarity access as Autodesk rebrands ACC to Forma?

    Bruce Gunderson II · 1 · Last reply by Mandi Bishop

    Hello,

    Wondering if Clarity team working with Autodesk found any issues with Clarity access to BIM 360 or ACC with Autodesk rebranding ACC to Forma?

    Thanks,

    Bruce

  • 1

    Clarity down ?

    Jonathan Roy · 1 · Last reply by Mandi Bishop

    Hi, none of my 42 scheduled tasks came out last Thursday. 

    I'm trying to relaunch things this morning and nothing is moving forward. 

    Canadian Server, Leap Lantic 691913 project