General

The task server update is a patch to the existing version of the Clarity Task Server software.  Example 24.1.13

Always log onto the task server as the designated Clarity account.  For most that is the service account set up for Clarity, however, if you have switched to Autodesk SSO, you will sign in with those credentials.

Process

Exit the Clarity Task Tray

Open Services

Stop the Clarity Windows Task Server service

Running the Updater

Right click on the Update Clarity Task Server for Revit and Run as Administrator

If a Windows permission dialog comes up select Yes to allow.

A dialog will come up to start the update process, if no update is needed it will say so.

If it is, it will download and install the update.

After the install completes it will report as Success or Failed. 

The dialog does not close on its own, you can close the dialog when it is finished.

Failed Update

If it failed, send the log file shown in the updater dialog box to support@rand.com so we can see what the issue is, then close the dialog.

Verify

Verify the Clarity Task Tray is running and the Clarity Windows Task Server service is running

Launch Task Server

From the desktop icon Launch Task Server for any version of Revit to post the update to the Clarity web portal.