It’s seems a task is not longer launchable when you disable the schedule and I wonder if it is what’s expected. I set the “Enabled” option to No for a task that won’t need to be automated for a few weeks, but users still wanted to be able to run it manually from the project page. I just found out that even though the “Launchable” option is set to Yes, if the “Enabled” option is not, the task won’t appear in the quick launch menu. It seems to me it shouldn’t be doing that since the lightbulb help suggests it’s

I received the attached email saying that a task had an error, but when I review the task, it appears to have completed.

What am I missing?

I cannot see the date on the Model Metrics Graphs, particularly in the upper half of the graph. Please see the attachment.

It happens most often on the server-level Tasks page. I've seen it on one of the metrics sub pages as well, but can't find it at the moment. 

I am trying to export NWC and I keep getting errors, in relation with the 3d view to export.

As I saw on your site, I can't really control what view other professionals will configure in their models.

Can you help me configure this task correctly. I need help with this please.

Thanks

I have many tasks that launch at around 12AM each day. Mostly, these tasks are routine data exports. But Many of the tasks that launch each night fail out while sitting in the new category. These tasks are failing out very quickly after the tasks are started up.

Last night we had 79 of 130 tasks fail. Is this a high error rate? It seems really high. This is happening every night and I have exhausted my and my IT teams capacity to troubleshoot. Any recommendations?

Even though ther are many tasks created for this project, I get this message.

Even though not checked or selected, I receive notification emails on all tasks completed. Any idea ^

For the last couple updates, the ClarityRevitTask Servers update (21.0.15.0) but the ClarityWindowsTaskServers do not, they still show version 21.0.12.0

Why would the File Size metric value be 0 on the Summary page, but have a real value in the Graphs page?  And my CAD Links values are zero in both.  But I know for sure there are many CAD links in the models.  I'm running the DbExport, Model Metrics, and Performance Advisor tasks.

I have been using the Minimal method in my database export tasks to save on task duration, could that be the reason for these "0" values?

I have a project looking to print single PDFs for each of the model, 100+ sheets on some of the bigger models so each task handles 1 model and the tasks are spaced out 1 hour per.

Somehow this performs worse (as reported by team) and uploaded fewer sheets than 1 single task ran against all 7 models at once.

BIM360 Post-Action is the end goal here, and all our cloud folder structures have valid configs.

Please advise on how to best single-PDF from a BIM360 project and upload them back up to BIM360.

Will be trying a separate test

We have set the properties used to setup a task server alert in many different ways but besides the 'ALL' server option none of them will send out emails to the people specified to notify.

In the server tab area on the office's list, when you hit the delete button for an office on that page it prompts you are you sure and then you click OK but it does nothing and doesn't give you a warning or anything else.

Include Links checked but no linked DWG files are included in backup, all files on BIM 360.

i sent a log in early today directly from a failed clarity task but i don't think it went through. We are seeing a massive rate of failure for BIM360 upload post actions since last Friday after upgrading to clarity 2021 (double or triple the normal rate). after spot checking several tasks with the CompletedWithError status and the error message "Task Post Action: BIM360 Upload encountered issues" we are seeing the same sort of failure to get hub, or failure to get project after multiple tries. I have logged in manually with the clarity credentials to our BIM360 hub and

We have over 40 Revit 2020 central files in the folder on BIM 360 but less than 20 files appear in the target box in Clarity.  Multiple rescans, no file filters.

A few files at top of list are not cloud shared so expect those not to show, but many others are cloud shared central files and do not show in clarity.

Please fix the issue of the PDF-XChange PDF Driver does not print Blacklines.

Even if the PDF task is configured to print Blacklines the PDF's are color.

When a task is copied to a new project sometimes the target was not updated so it points to a model that does not exist in the project. Even though it is scheduled to start the task never starts and does not create an error.

This can also happen when the model name or path changes. No error is logged.

Please create and error " Missing Target" so the Clarity manager is notified that the project has an issue.

Thanks

Peter

I've discovered that when I use the View link from the All Projects list view, sometimes the link doesn't work correctly. Most project's View link does go to the project, but at least one is just going back to the all projects view. I recorded a video of the issue that I only can share with tech support.

Hi there,

The Post Task Actions Overview help article tells about available keywords.

I try to apply the [ProjectFolder] keyword for my Run Script post-action. Finished task reports an error:

The specified Post Action Script: [ProjectFolder]\Current Clarity Set\PDF\Pre-FullSet-Black.bat does not exist?

How can we make the [ProjectFolder] keyword working?

Thank you.

EK