Solved Problems

  • 1
    Solved

    Time Saved info

    Matt P · 5 · Last reply by Samuel Leo

    It does not seem like our global time saved stats are going up anymore, I believe they have been at the same value for over a day now.

  • 1
    Solved

    Clarity dynamo tasks

    Matt P · 4 · Last reply by Matt P

    All of our task servers are pointed to our folder that contains our dynamo script, this was working before we upgraded from 2019.0 to 2019.1. Now we don't seem them in the drop-down on the task setup page. Not sure what else to look for.

  • 1
    Solved

    Task and Project setup permission issues

    Kevin Mulvaney · 2 · Last reply by Kevin Mulvaney

    Ever since the last round of updates I am no longer able to create new projects or modify the post action of any task.

    The error I'm getting when trying to create a new project is:

    this could be due to the directory not existing or insufficient privileges for the Clarity account: IIS APPPOOL\ClarityWebAppPool

    All of the current tasks are completing without errors, however if I try to modify the post action to move the PDF's (for example) to a new location i get the error:

    Configuration - Error validating folder:

    Even when I just click on an existing project