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Task and Project setup permission issues

Ever since the last round of updates I am no longer able to create new projects or modify the post action of any task.

The error I'm getting when trying to create a new project is:

this could be due to the directory not existing or insufficient privileges for the Clarity account: IIS APPPOOL\ClarityWebAppPool

All of the current tasks are completing without errors, however if I try to modify the post action to move the PDF's (for example) to a new location i get the error:

Configuration - Error validating folder:

Even when I just click on an existing project i see the message : Unable to access this project's working directory

This happens if I log in with my account on my workstation, or as the clarity admin on the clarity server.

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KM

Huzzah! That was the fix I needed. That'll teach me not to read the instructions all the way.

Thank you Matt.

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Kevin - one of the common things that people miss during the upgrade process (it's in the "upgrade.txt" instructions, I swear!)  - is that it is necessary to re-set your IIS Application Pools to use your service account for Clarity.

See this Web Application section here:

http://s3.amazonaws.com/IMAGINiTSoftware/Documentation/Clarity/2019.1/index.htm#t=System_Setup%2FClarity_System_Identity_Setup.htm

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