Top Topics

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    Navisworks Conversion task - add sufix output name

    Mario Laflamme · 0 · Posted

    I love the new Navisworks conversion task, however I would like to be able to include a sufix like a timestamp to the output file. I usually convert my .nwf file to nwd twice a day and I keep track of them with the date-time suffix. 

    A workaround right now is to run a .bat script as post action to copy-rename the file but having this integrated in the task would be much easier to manage.

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    B360 Download

    Tom Kemp · 1 · Last reply by Matt Mason

    Does the B360 download task download the most recently published models? or does it download the most recent edited/saved models?

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    ClarityPDF

    Tom Kemp · 4 · Last reply by Tom Kemp

    How can we control the bookmarks created by the ClarityPDF driver?

    We have a client that utilizes Bluebeam for project reviews with very specific bookmarking requirements.  The ClarityPDF driver is creating a “sheets” bookmark.  Removing this after the fact is a serious chore. 

    The bluebeam pdf driver in Revit has the ability to turn this on/off.  We don't currently have a Bluebeam license to install on our task servers.

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    Task Tray: Above set Instances of Revit Limit

    Mike Underwood · 2 · Last reply by Mike Underwood

    On both of our task servers, the following notification keeps popping up in the task tray:  "IMAGINIT Clarity - Working on the Task Queue (100 tasks) But the server is above the set Revit instances limit.  ClarityTaskTray".

    Tasks are performing successfully, and there are no obvious problems.  Is there a potential issue that could be brewing?  I'm assuming that this may be an indicator that we have a setting that's not quite right. 

    Settings:  Max # of Revits=6, Max Memory Consumption=75%, Allow Task Servers on Multiple Win Sessions=True.  

    Clarity Ver 2019.0.6817, Revit 2019.2.  (I know... We're upgrading soon! (I hope))

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    Under Review
  • 1

    Disabled projects showing up on multiple users' home screen by default

    Jeremy Luebker · 3 · Last reply by Matt Mason

    Hi,

    I am seeing more and more of my staff having disabled projects showing up on their home screen. for example the Gateway project in the attached screenshot with the X through it was disabled and should not be showing up. There is also no eye in the upper right corner which might be part of the problem.

    Please advise.

  • 1

    "Only On Change" option for Launched tasks?

    Matt Mason · 0 · Posted

    Submitted by a customer, and re-posted here for voting:

    Tasks: Add "Only On Change" option to manually ran tasks (Not just scheduled)

    Under Tasks the "Only on change" Option is only available when you go to schedule a task, and unavailable for when you want to manually run a task. My scenario might be unique, but I have a Clarity project for data analytics purposes, where overtime I will continue to add models that will never change, and will not need tasks to run on a schedule but manually when I know I have added a batch of new files.

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    Solved

    Clarity Task presumed dead

    Damian Ponton · 3 · Last reply by Matt Mason

    Good afternoon. I have a project whose PDF print task keeps dying. I have journals from the 5 times that it tried to print. It always gets through to some level of sheets being printed, but after several hours, it completes with error saying either "The task has been in progress for TOO LONG. Presumed dead!" or "The task has apparently died." It always gives up on a different sheet, so it does not appear to be tied to one troublesome sheet. Please review the journals and advise what could be causing this. Thank you.

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    Add Clarity software download links to help or on the server admin web page

    Peter DeRooy · 0 · Posted

    Add Clarity software download links to help or on the server admin web page

  • 1
    Solved

    20.0.18 causes task servers to not see pending tasks

    Philip Chase · 1 · Last reply by Matt Mason

    20.0.18 was installed on 4 of our task servers overnight.  Now none of them will run pending tasks.  I've restarted the Clarity Task Tray and manually launched the Task Server on all 4 machines and no tasks will run.

    I'll be sending the Monitoring Service Logs from the host server shortly.

  • 1
    Solved

    Task error emails for things that don't exist

    Philip Chase · 1 · Last reply by Matt Mason

    We are being inundated with emails about the task tray not running on the task servers.  I've received 200+ emails in the last 2 hours.  

    When checking the status of the task servers, everything seems to be running normally.  And none of the errors are showing up in the 'Completed Tasks' history page of the projects they're associated with.

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    Solved

    Not creating artifact folder

    Philip Chase · 3 · Last reply by Matt Mason

    Tasks are failing because Clarity is not creating the project's folder under the C:\temp\ClarityTaskServer folder.  Please let me know what other logs may be needed.

  • 1
    Acknowledged

    Model metrics data missing from summary page

    Scott MacKenzie · 5 · Last reply by Matt Mason

    The model metrics summary for one of my projects is losing it's data display for 3 out of 4 models (on the project's Model Metrics page). I ran the metrics task on 3 of the models shown below, and the data graphics appeared (green, yellow or red dots)  .A short time later, the data graphics vanished and have not reappeared.   See image below. I have the same issue on other projects with different metrics dropping out, but not as severe.  In all cases, it appears as though the data is available on the host server's Metrics Summary page.  Just not

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    Under Review

    Auto- Refresh on Current Task Page

    Peter DeRooy · 1 · Last reply by Matt Mason

    Add a feature to auto-Refresh the the Current Task page.

    Then this could be used like a dashboard that auto updates showing the status of tasks, what task servers are running based on the sort by task server column, and the status of each task.

    Maybe create a dashboard feature that all users can look at in read only mode.

  • 1
    Answered

    task server update

    Matt P · 1 · Last reply by Matt Mason

    what does this mean?

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    Answered

    Schedule Export

    Ben Bollinger · 1 · Last reply by Matt Mason

    Is Clarity able to batch export schedules from the model?

  • 1
    Answered

    Is is possible to export a project's model metrics summary to PDF or Excel?

    Scott MacKenzie · 4 · Last reply by Scott MacKenzie

    I would like to create a report of a project's model metrics summary (see image below) and send it to the folks working on that project.  This would be one way to keep a project team aware of issues that are a problem now, and those that can cause problems in the future.  Anything I can do to educate Revit users on the keeping project models working smoothly is worth trying. And also I would like to have something to refer to if I need to justify the time it takes to clean up after everyone.

    If I can't export

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    Under Review

    Dynamo Tasks: Report GUIDs of nodes throwing warnings/errors

    Clarity already reports all warnings that any nodes in a Dynamo workflow might throw. However, especially in larger scripts it is really difficult to find the culprit even with that information at hand. Therefore it would be super useful if Clarity could also report the GUID of the node that is throwing the warning/error.

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    mystery pfs

    Philip Chase · 1 · Last reply by Amin Irani

    We're having another issue where PDFs are being generated from random projects.  In this case, RCHD Replacement Hospital is generating PDFs that have content from another project, Komono.  I am attaching 2 .zip files, one with PDFs having the wrong content and another with what they should look like.

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    diagram not filtering

    michael rawley · 2 · Last reply by Matt Mason

    I tried to create a Air Terminal Diagram, based on the FamilyInstances table as suggested.  But for some reason I am unable to represent what I want.  Filtering does not work.  It looks like its showing every element in the project.