Add Clarity software download links to help or on the server admin web page

20.0.18 was installed on 4 of our task servers overnight.  Now none of them will run pending tasks.  I've restarted the Clarity Task Tray and manually launched the Task Server on all 4 machines and no tasks will run.

I'll be sending the Monitoring Service Logs from the host server shortly.

We are being inundated with emails about the task tray not running on the task servers.  I've received 200+ emails in the last 2 hours.  

When checking the status of the task servers, everything seems to be running normally.  And none of the errors are showing up in the 'Completed Tasks' history page of the projects they're associated with.

Tasks are failing because Clarity is not creating the project's folder under the C:\temp\ClarityTaskServer folder.  Please let me know what other logs may be needed.

The model metrics summary for one of my projects is losing it's data display for 3 out of 4 models (on the project's Model Metrics page). I ran the metrics task on 3 of the models shown below, and the data graphics appeared (green, yellow or red dots)  .A short time later, the data graphics vanished and have not reappeared.   See image below. I have the same issue on other projects with different metrics dropping out, but not as severe.  In all cases, it appears as though the data is available on the host server's Metrics Summary page.  Just not

Add a feature to auto-Refresh the the Current Task page.

Then this could be used like a dashboard that auto updates showing the status of tasks, what task servers are running based on the sort by task server column, and the status of each task.

Maybe create a dashboard feature that all users can look at in read only mode.

what does this mean?

Is Clarity able to batch export schedules from the model?

I would like to create a report of a project's model metrics summary (see image below) and send it to the folks working on that project.  This would be one way to keep a project team aware of issues that are a problem now, and those that can cause problems in the future.  Anything I can do to educate Revit users on the keeping project models working smoothly is worth trying. And also I would like to have something to refer to if I need to justify the time it takes to clean up after everyone.

If I can't export

Clarity already reports all warnings that any nodes in a Dynamo workflow might throw. However, especially in larger scripts it is really difficult to find the culprit even with that information at hand. Therefore it would be super useful if Clarity could also report the GUID of the node that is throwing the warning/error.

We're having another issue where PDFs are being generated from random projects.  In this case, RCHD Replacement Hospital is generating PDFs that have content from another project, Komono.  I am attaching 2 .zip files, one with PDFs having the wrong content and another with what they should look like.

I tried to create a Air Terminal Diagram, based on the FamilyInstances table as suggested.  But for some reason I am unable to represent what I want.  Filtering does not work.  It looks like its showing every element in the project.

It would be great if we could filter and/or group completed tasks based on error details such as "Task Timeout", "Unable to open revit model", etc. to further drill down into errors and identify common problems

Add Task Type to Main Column list for Current Tasks.

Task type is listed in Completed Tasks but not in Current task list. 

I have raised a number of issues on here and using the Send to IMAGINiT button in Clarity over the past month or so, but so far have had no feedback or even acknowledgement.

How do I escalate these issues?

Add the ability to predefine and add the Graph tiles to items able to be copied from projects on project setup.  We like to see the same tiles and it take a while to set these up per project

Dear all, 

I am not sure if I am doing everything correctly, I am not able to see the Folder Destination, where I want to place my files here. 

Best Regards

Use case: I am a Revit user that would like to set up a one-off task to print a set of PDFs or do some exports, but my project is not set up on Clarity. I would still like to use the power of the Clarity Task Servers without having to set a project up on Clarity. It would be great if I could do this through the Clarity addin and save the configuration out to an external file so I can re-use it if necessary next time.

This is an excerpt from the journal file of a failed task.

Line 2562: ' 6:< Clarity: - Warning: Instance of link needs Coordination Review(no resolutions) Line 2563: ' 6:< Clarity: Attempting to clear warnings... Line 2564: ' 6:< Clarity: Attempting to clear errors: Line 2565: ' 6:< Clarity: Attempting to keep calm and carry on.(!)

Line 2730: ' 3:< Clarity: DialogBoxShowing callback id: DialogId: Message: An unrecoverable error has occurred. The program will now be terminated.

Is it normal behaviour to not handle models requiring coordination review, and for tasks to just stall?

Regards,

Brendan

Load times for BIM 360 next gen projects can be very long when linked models have to be pulled down via the desktop connector. Having the ability to not open link worksets would be a big improvement for tasks that don't need linked model data such as Navisworks/IFC exports.