Hello,

In our company we assess our Revit projects via the R: drive created with command subst R: \\svr\projects. This type of a network drive connection makes it working as a local drive for Revit, it doesn't convert it to UNC path. This strategy is chosen with purpose, we see advantages in this approach over the UNC path. We configured the Clarity server and task machines to have the R: as it appears for users. Unfortunately I cannot create a Clarity project with path targeting to the R: drive, it is not in the list:

The substituted R: drive works

We have a few of projects that are moving from local servers to B360.  At some point in the future they will likely transition back to our server.

Is there a way to change a project that is already setup in Clarity to work on B360 instead of local files?  And then change it back?

please update Online Help Graphics. One example is the help section for the Publish Revit Model task.

http://s3.amazonaws.com/IMAGINiTSoftware/Documentation/Clarity/2020.1/index.htm#t=Admin___Coordinators_Guide%2FTask_Automation%2FAvailable_Tasks%2FPublishing___Collaboration_Tasks%2FPublish_Revit_Model.htm

I am creating a room data sheet and I would like to include graphics of the plan that match Revit more closely than the default svgRoom image.

I have a roomimageexport task that appears to capture images from a set of specific plan views in Revit.  I am struggling with formatting the [roomimage] to display an image.

Here is the svgRoom image:

This is the same room in Revit

Are there any resources available (beyond the help) for creating and formatting data sheets?  Specifically room data sheets.

Is clarity able to archive models that are in the BIM 360 cloud to our server with the PublishRevitModel Task?

Is there a way that I can generate a report of the model size and open/sync times for all projects we have in Clarity?

http://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityTask2020_1_History.txt

When creating a Revit Model Backup Task the Clarity server is failing & checking out items in the model. It's my understanding that Clarity isn't opening the model for these types of tasks which makes it confusing.

We just got a message that our BIM360 OAuth Token was invalid.  i have reauthenticated it a couple different times (on chrome and IE) and it still shows as invalid.  

Can someone take a look and see if there is something else we need to do to reauthenticate?

This is what appears on the Clarity Task Log Dialog.

Checking...10:26:41 AM Evaluating 51 tasks... Evaluating Task: Task: 140136: TaskSequence: New Plugin Options: Same mutex is needed, just reuse: {96188ffc-0348-49a2-94c6-8d854786f502}PDFREGISTRYCLARITYPDF An exception while idling was encountered: ArgumentNullException: Value cannot be null. Parameter name: source Stack: at System.Linq.Enumerable.Select[TSource,TResult](IEnumerable`1 source, Func`2 selector) at Clarity.IProjectMonitor.ProjectFileAccessManager.GetProjectAccessorsAsString() at CohortRevitTaskServer.Controller.Process() Too many consecutive exceptions... pausing callbacks...

the issues is the lasted update 20.1.7.0  dropped an extra DLL in place for non-ProjectWise customers.

The fix is to search and delete Clarity.ProjectWiseFileAccessor.dll in your Task Server folders for each version.  example C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit\2017   , 2018,  2019

We are interested in using dynamo to retrieve some clarity metrics.  It looks like there is a Clarity Dynamo package that includes some nodes to do this.

http://s3.amazonaws.com/IMAGINiTSoftware/Documentation/Clarity/2020/index.htm#t=Admin___Coordinators_Guide%2FModel_Metrics%2FDynamo_Integration.htm&rhsearch=dynamo&rhhlterm=dynamo&rhsyns=%20

Where can I download the Clarity Dynamo package?

Clarity Help is great, but would be even better if short, 3-5 minute videos can be provided within Help pages to demonstrate common Clarity task workflows.

We would like to have a report in Clarity that mimics our drawing index in Revit, including some shared parameters that we use to sort and organize the index.

I created a report of sheets in Clarity for a project that is in Revit 2020 on B360.  That report seems to work just fine.

I copy it to another project (Revit 2018) and I get an error in the report that data columns are missing.  I think all of the fields I am using are built-in Revit parameters, or shared parameters that we have used for years.  When I try

We seem to be having trouble with Clarity accessing our B360 projects consistently.

We have the 0Auth Settings configured for B360 and have updated those credentials.

The Clarity Task Automation Service Configuration on our task servers is set to automatically login to B360 in Revit.

We are using the same admin login and password everywhere in Clarity.  That account has access to all of our B360 projects.

Do we also need to open each version or Revit and login to B360 in order to run tasks on B360 projects?

We are having an issue with tasks erroring out because the links models report as missing. The project has a mixture of links through desktop connector and live links to other 360 models. The 360 model links are the cause of the issue. Opening the file manually (on the desktop and task server) shows the link resolved. The automated load from clarity on a task is where it is missing. clearing the local cache from the PAC and user files is the only way we've found to resolve this. However, it keeps coming back.

on a Revit 2019 BIM 360 project the backup task is not including the Model Links in the Zip file.

The project is setup to for Live models and to include Shared and Consumed folders.

We have a task that will not go away.  We have tried to delete it from the Queue in the web portal, it has been deleted from the queue directly on the host server, we've rebooted the host server hoping it might clear out any residual info about it, and there is nothing running on the task server that is listed for this particular task.