Top Topics

  • 1

    Filter on Error Details

    Steve Cardinal · 0 · Posted

    It would be great if we could filter and/or group completed tasks based on error details such as "Task Timeout", "Unable to open revit model", etc. to further drill down into errors and identify common problems

  • 1

    Add Task Type to Main Column list for Current Tasks

    Peter DeRooy · 0 · Posted

    Add Task Type to Main Column list for Current Tasks.

    Task type is listed in Completed Tasks but not in Current task list. 

  • 1

    No feedback from support

    Brendan McFarlane · 1 · Last reply by Matt Mason

    I have raised a number of issues on here and using the Send to IMAGINiT button in Clarity over the past month or so, but so far have had no feedback or even acknowledgement.

    How do I escalate these issues?

  • 1

    Graph in Templates

    Brian Parish · 1 · Last reply by Matt Mason

    Add the ability to predefine and add the Graph tiles to items able to be copied from projects on project setup.  We like to see the same tiles and it take a while to set these up per project

  • 1

    UpdateRevitFileFromDisk with Revit Server 2019

    Alberto Tono · 1 · Last reply by Matt Mason

    Dear all, 

    I am not sure if I am doing everything correctly, I am not able to see the Folder Destination, where I want to place my files here. 

    Best Regards

  • 1

    One-off task not tied to a project

    Dave Baldacchino · 0 · Posted

    Use case: I am a Revit user that would like to set up a one-off task to print a set of PDFs or do some exports, but my project is not set up on Clarity. I would still like to use the power of the Clarity Task Servers without having to set a project up on Clarity. It would be great if I could do this through the Clarity addin and save the configuration out to an external file so I can re-use it if necessary next time.

  • 1
    Acknowledged

    Tasks failing when link requires coordination review

    This is an excerpt from the journal file of a failed task.

    Line 2562: ' 6:< Clarity: - Warning: Instance of link needs Coordination Review(no resolutions) Line 2563: ' 6:< Clarity: Attempting to clear warnings... Line 2564: ' 6:< Clarity: Attempting to clear errors: Line 2565: ' 6:< Clarity: Attempting to keep calm and carry on.(!)

    Line 2730: ' 3:< Clarity: DialogBoxShowing callback id: DialogId: Message: An unrecoverable error has occurred. The program will now be terminated.

    Is it normal behaviour to not handle models requiring coordination review, and for tasks to just stall?

    Regards,

    Brendan

  • 1

    Why is workset filtering not available on BIM 360 next gen projects?

    Brendan McFarlane · 0 · Posted

    Load times for BIM 360 next gen projects can be very long when linked models have to be pulled down via the desktop connector. Having the ability to not open link worksets would be a big improvement for tasks that don't need linked model data such as Navisworks/IFC exports.

  • 1

    How often should model metrics tasks run?

    Miguel Granja · 1 · Last reply by Matt Mason

    We'd like to get an opinion as to how often should model metrics run on models? I am thinking this task should run on weekends because of the complexity of the task. Any thoughts or ideas are welcomed.

    Thank you,

  • 1

    View Expression Builder help link

    Dave Baldacchino · 0 · Posted

    This help link is broken. Thanks.

    http://s3.amazonaws.com/IMAGINiTSoftware/Documentation/Clarity/2020/index.htm#t=TaskReference%2FView_Expressions.htm%3Frhhlterm%3Dview%2520expression%26rhsyns%3D%2520

  • 1

    Does Clarity interface with Newforma?

    Matthew Warren · 3 · Last reply by Matt Mason

    I am wondering if I can set a task in Clarity to post to Newforma and to pull a file from Newforma?

  • 1

    All Cloud Projects are not Synchronizing and may be Stale

    Nick Bower · 5 · Last reply by Nick Bower

    We are getting a message on all of our cloud projects stating that the project has not be synchronized since 8/12 and may be stale.  This seems to be true for all of our cloud projects and the date seems to be fairly consistent.  We have the latest updates for the Task and Host Servers.

  • 1

    Copy from internal Clarity server to external Clarity and vice versa

    Nicklas Østergaard · 3 · Last reply by Matt Mason

    Is it posibel to copy files from internal Clarity server to external Clarity and vice versa?

  • 1

    Sync Charts - Labels

    Dave Baldacchino · 0 · Posted

    The Sync charts (maybe others as well that report time) report in seconds. It would be nice to convert this to minutes & seconds instead. Also quite important to have in the label is the username for each data point.

  • 1
    Under Review

    A360Download Filter for file name

    Peter DeRooy · 0 · Posted

    Right now the A360 download can included subfolders and filter by file extension.

    Please add the option to filter by filename. Example is I only need to download 18-098 ARCH.rvt.

  • 1

    Viewing Reports and PDFs on Clarity

    Jessica Esteban · 1 · Last reply by Jessica Esteban

    I have been testing out the new tasks in preparation for launching company-wide.  When I run the Performance Advisor Report, sometimes the report shows and now most times, it just takes me to a blank page.  I do not understand why nothing is showing up, but the tasks show as completed.  

    In regards to creating PDFs to be able to view via the Clarity viewer, I am not able to view the PDF.  I keep getting the error that the PDF cannot be loaded and it will not load no matter how many times I hit reload.  

    Any and all

  • 1

    Unable to remove project number from project name

    Nick Bower · 0 · Posted

    Love the ability to sort by project number.  Thanks for implementing that.  We are having a problem editing the names of our existing projects now.  We used to put the project number in the name so we could effectively sort.  Since we don't have to do that now i would like to remove the project number from the front end of the project name.  Is there a cache file somewhere we need to purge or refresh or something to get these project names edited?  

    Here is a screenshot of what the project name looks like now....

    And then the message

  • 1

    Anyone using BIM360 Model Coordination?

    Matt Mason · 0 · Posted

    The Clarity team is looking at participating in an upcoming Forge Accelerator to implement some ideas for how Clarity might assist with the BIM360 Model Coordination standpoint (whether thru automation, metrics or reporting).

    We'd love to hear people's ideas if you're familiar with both systems.

    Thanks!

    Matt

  • 1

    BIM 360 project and live files

    I am having problems with a BIM 360 project, it won't read live files only shared and published models. I have tested with a new project and it reads live files OK. 

  • 1
    Acknowledged

    Clarity OAuth token invalid

    Nick Bower · 2 · Last reply by Nick Bower

    We have gotten several warnings over the last few weeks where the OAuth Token for Clarity breaks.  We have struggled with figuring out what was causing and why it was happening.  We initially thought it was the process of upgrading servers or something, but this morning clued me into something else.

    My user name is the one we use to authenticate BIM360...

    When i go update the credentials, it says that it is trying to use the username shown in the image below to authorize.  Clearly that is not what we want.

    I can tell you that I was just