I'd like to configure Clarity to use Entra to manage users and groups vs. an on-premise active directory server.   We are moving away from on-premise servers and eventually our user accounts will no longer be hybrid and will exist only in the cloud. 

Can clarity get the ability to tell when a Windows task server is not logged in? We have occasion when a pc will restart during the night for some reason. When this happens that pc will start picking up windows tasks and the Navis and AutoCAD tasks will fail if the service account is not logged in. This causes a large number or tasks to fail since the failed tasks only take a minute to run and then the task server it will try to pick up another task that it will not be able do. 

Hello,

I'd like to ask that the Model Score that is calculated in Model Metrics gets reported to the Model Score column in the ModelMetricSummary table so that it can be pulled into a Power BI report.

Thank you,

Roan

Sometimes, a Revit session hangs on a task server machine, but the associated task monitor continues running. Even though the task has already been canceled on the Clarity host and appears in the Completed list with an Error status, the task server still treats it as active. As a result, it becomes blocked and cannot pick up new tasks.

To handle this, I usually check each running task on the task server and compare it with the Current Tasks list. If a task is running on the server but not listed in Current Tasks, I manually terminate it. This process

We use task sequences a lot. In the tasks admin views (dashboard and completed tasks) it would be very helpful to have an option to also show subtasks for quickly identifying which subtasks have failed. Currently it's super hard (i.e. many, many clicks) to identify subtasks that fail frequently.

I am having a hard time getting my head around Clarity task queue management. I can see tasks enter the queue based on the value of Priority. However, my task servers still appear to claim tasks in the order the task was added to the queue regardless of Priority. My task servers are almost always in continuous use because of data harvesting we do on project models to track model usage and health. Those tasks have a priority of 10. However, teams with critical needs (i.e. print deadlines) create tasks with a priority less than that. I want those to

It would be helpful to have the option to upgrade RFAs, RVTs & RTEs that removes the Name.000#.Rxx files. 

And also, please make process sub-directories optional.

Thank you for your consideration.

In the Metrics Summary page that shows color-coded cards of the projects, there is no longer a way to go to the next page, so I can only see the first page of results.

Could a toggle be added to the tasks page within the projects to hide all the tasks that are currently disabled in the project? Some projects have a few dozen tasks setup and hiding the disabled tasks would help clean up the list. The filter at the top of the column is nice be it resets to easy. Could this be a project based setting or user based setting so it would be persist if the user left the page or logged out?

Often we define our tasks to open specific Worksets only, because opening all the Worksets takes too much time.

From time to time we get this message:

I have an idea how to overcome this problem.

1. Open the model with all Worksets closed, i.e. option NONE.
2. Now you can read the Worksets existing in the model
3. Compare the existing Worksets against the requested Workset list.
4. Open the Worksets which are requested and really exist in the model.
5. Log the open and failed Worksets.

Currently when tags are created by Clarity users, they are listed in alphabetical order and mixed along with the different categories. As more and more are added, it becomes a bit difficult to navigate on the All Projects page.

Would it be possible to have the project tags displayed on the All Projects page based on the categories (Revit Version, Project Type, Office, New Project, Custom)? Basically displayed in the grouping that shows under Manage Tags?

Also do we have the ability to customized the title of Tag Categories (such as Custom)? And add additional custom tag categories?

It would be useful for clarity communications through revit add-in to record user name. For instance name of person who records a Model Event" or name of person who accepts or rejects a change request.

A feature that I would love to see implemented is for individual standard users to be allowed to delete unclaimed tasks that they have created - without need to be elevated permissions to admin or co-ordinator We often get user accidentally launch a task - then reach out to admin to cancel the task. We understand they should slow down and be careful - but... Human nature... :-)

If they can immediatley click cancel before the task is claimed it would be very helpful

My workflow and admin tasks in clarity queues would benefit greatly from a 'Manual Claim' mode in the queue. We run 3 task servers, each with usually 3 or 4 instances of revit running, along with 3 or 4 windows tasks running along side on each TS - sometimes can be up around 15-20 individual tasks running, and they each may take up to 20-30 minutes to finish depending on the task style. To further complicate matters, the windows tasks are reliant on certain revit tasks being finished to move onto next stage in the process.  Add this to the often

It would be very useful to have a checkbox on each task in the queue - and have the ability to multi-select any number of tasks - then choose the action i want to apply. I frequently need to do the same thing to lots of tasks - like delete a bunch at a time, or promote a number to top of queue, that type of thing. 

Clarity Client is missing on versions of Revit older than 2026.  Tried to rerun the install with a repair, nothing.  Uninstalled and ran the install again, nothing.  Uninstalled ran the 2025 version and it appears but not in 2026.  Shouldn't the 2026 version work on supported Revit versions 2023 and up?

Anyone else seeing this and how did you fix it?

Thanks

The Reports editing feature for Revit models has great time saving potential for updating multiple Revit models with new sheet information for each deliverable. After we edit the reports we use the 'Update Revit With Changes' task to implement our report updates.

But we sorely need the ability to edit Clarity Reports for Revit with the similar basic 'database' editor features (like cop/ paste multiple) that you can use in Excel. For example when I edit a Sheet information report for our Revit models I may have dozens to hundreds of rows of data that use the same value. Currently

Hello,

The Task Timeline is not showing scheduled Tasks. I select a day, hit View and nothing shows. Not sure if there is an issue with how I set up the tasks or something else.

I would like to schedule the tasks to be run at night but am unable to do so.

Support would be helpful.

Thanks,

Bruce Gunderson

The dialog where you assign a template task to projects has changed. You can now filter by tags - yay! But I can no longer deselect all projects to unassign them at once. I can check the top box next to Project and it shows everything on the current page being selected, and when I check it again, everything I can see deselects. Unfortunately, when I try to apply the change, I get a message that "Tasks failed to update". The effect of this in my organization is that we have to go through 38 pages of projects to unassign

My IT team contacted me and wanted to know what the best procedure is for upgrading the operating system on our Clarity Host and (3) Task Servers.  The Host is currently running Windows Server 2019 and we plan to upgrade to either Windows Server 2022 or 2025 (not sure yet).

For the Task Servers we are currently using physical workstations (not VM) on Windows 10 22H2 and need to upgrade to Windows 11 24H2.

Is it possible to upgrade each machine or simply rebuild each one and set things up fresh. Looking for any guidance on how this affects Clarity.