Top Topics

  • 1
    Answered

    Large print jobs time out

    Josh Clark · 1 · Last reply by Matt Mason

    We have a very large project (lots of large site models, lots of buildings) all in a single project that we need to print many small PDF sets from. It seems when it get to this task it ALWAYS times out due to how long it simply takes to open. Is there a setting we are missing here or can someone from IMAGINiT hop on a call with us to review our task setups and errors?

  • 1

    Move a claimed task to new server

    Derek Becher · 2 · Last reply by Matt Mason

    Once a task get claimed but has not started processing is there any way for the host to periodically check and see if another server has become available and move that claimed task to the free server? We sometimes see a task sit in the claimed status for a long time waiting for a particularly long task to finish, but one or two other server are sitting idle. 

  • 1

    Can I choose between Project Base Point or Shared Coordinate while exporting .ifc file format?

    Chitt Kapadia · 0 · Posted

    We currently lack the ability to select coordinate systems when exporting IFC using Clarity Task. However, for one of our projects, it's required to export the project with both the base point and the shared coordinates. Is it feasible to incorporate this option into the existing task?

  • 1

    stp export

    Derek Becher · 1 · Last reply by Matt Mason

    Revit 2025 now has the ability to export .step/.stp files. Can this added to the list of export tasks? We get requests to export parts of our Revit models to step files frequently.

  • 1
    Answered

    "Run a Script" Parameter List

    Paul Patterson · 2 · Last reply by Paul Patterson

    Hi There,

    I am trying to pipe the outputs of a task into another app using the "Run a script" post action.

    The documentation : Help: Clarity 2024.1 for Revit (and AutoCAD)... 

    ... mentions, "(Optional) Temporary file containing a list of the files processed by the task".

    How would I get the name of this parameter? The documentation is a bit lacking in this space.

    Thanks in advance,

    Paul 

  • 1

    What is the max concurrent tasks a central host will support?

    Paul Patterson · 2 · Last reply by Paul Patterson

    We have thousands of tasks defined across several projects on a single central host. 

    Each of the projects have dedicated Task Machines to them - limited at the project level, but also via project and task type filtering on the task machine.

    I observe that when one project has kicked off a large amount of tasks, other project tasks will sit in a new status - even though their respective task machine is sitting there twiddling thumbs. 

    It feels like that when the task machine is querying for tasks, it is performing something similar to a "select top 1000" ..

  • 1

    Enhanced workset filter

    Felix Seguin · 0 · Posted

    We can save a lot of time on tasks by filtering unneeded workset. That's why there is a filtering workset option on most tasks (if not every). Would it be possible to add a "preview" of the results (open or closed) of our filters? Just like the preview (test filter button) you have on the advanced file filter for projects.

    Because right now we have to set the filters, run the task and wait for the it to end, assess the results and loop this process on every adjustment. Most of our coordinators don't take the time for this process

  • Clarity Account Login Error – Your user account has been disabled

    Sherry Pittman · 0 · Posted

    Issue

    There is a security feature in Clarity, if you try to log into the web portal, or through the task server configuration with the incorrect password more than the number of times set in settings, the account will be disabled.  

    You can modify this setting from the Server tab, Settings.

    The task servers commonly use the Clarity@rand.com login, this account is sometimes also used in the Clarity Active Directory Synch tool on the host on the Clarity tab, you will want to update it there as well.

    You will need to update it in all locations or it will

  • 1

    Navisworks taks in BIM360/ACC

    Hello, Really missing the ability to automate opening of NWF session and save as NWD in ACC/BIM360. So basically update Navisworks Conversion TASK so is support ACC/Bim360. Also same thing for AutoCAD to Navisworks TASK to support use in ACC/BIM360. Thanks

  • 1

    Unified Sync - Bluebeam Studio

    Steven Rushmore · 0 · Posted

    Expanding the unified sync functionality to allow syncing to/from Bluebeam Studio Projects. 

  • 1

    Does unified synch task support revit server files?

    Hilary Williams · 1 · Last reply by Matt Mason

    Was wondering if there is a way to use the backup function with revit server files?

  • Clarity Requirement for Adding 360/ACC Projects

    Sherry Pittman · 1 · Last reply by Mandi Bishop

    The Clarity App Must Be Active

    If you haven't already added the app, here are instructions on how to Add the Clarity App

    The very first requirement is that the Clarity App be Active in 360/ACC

    360 Project Configuration

    The Oauth identity setup in Clarity must be a project member of all projects you want to add to Clarity. That identity must also be a part of the document management team with appropriate permissions to the folders you need to access to be able to perform the tasks you want to run on the project.

    You likely have multiple 360

  • 1

    How many times does a task fail before it disables?

    Angelica · 2 · Last reply by Andreas Dieckmann

    As the question says,  after a task fails so many times Clarity disables it and adds a note in the task (which is great). How many fails does it take disable? 

  • 1
    Answered

    How does Clarity decide what users to email when tasks complete or fail?

    Angelica · 1 · Last reply by Angelica

    When Clarity sends out emails for errored or completed tasks, it sends to the Project Coordinators and then some of the Task Coordinators. Is there a method there? It seems pretty inconsistent to the Task Coordinators it selects. Thanks.

  • Switching Clarity Task Servers to Autodesk SSO

    Sherry Pittman · 0 · Posted

    General Information

    Clarity Web Portal

    If you turn on Autodesk SSO – you don’t have to change how you sign into the Clarity web app. They are independent.

    Task Servers

    Clarity will work fine with Autodesk SSO, but there are some things to be aware of that will need to change on and for the task servers.

    The accounts that will be used for the task servers, although not physical users, still must conform to the same rules for Autodesk SSO.

    On the Autodesk Side

    The account must be a real domain account which is able to receive emails and

  • 1

    Batch/Multi-Project Delete

    Steve Cardinal · 0 · Posted

    Would be great if there were a way to delete multiple projects at the same time. After running Clarity for several years things can get pretty cluttered and being able to delete older projects without having to do so 1 by 1 would be very useful. 

  • 1

    Autogenerate email when a user is added to project

    Angelica · 2 · Last reply by Matt Mason

    It would be helpful if an email could be autogenerated when a user is added to project. Email would include Project number, project name, if it is a RS project or B360, Revit version, and the role.

  • 1

    Room Image Exported from Plan Missing Some information

    Dave Peterson · 1 · Last reply by Dave Peterson

    I set up a room image Task.  Task points at the correct view.  Task Runs.  Images are exported.  New Images are created.  The newly added objects appear but the Tags are missing.  Objects are also listed in the object schedule below.

  • 1

    For BIM360 / ACC projects, can Clarity detect the upgrade and adjust the Clarity Project Settings accordingly?

    Eric Stimmel · 2 · Last reply by Matt Mason

    We've had a few cases where projects were upgraded on ACC and the BIM Manager forgot to go to Clarity and ugrade the project there and tasks just stopped running. Is it possible for Clarity to just do this on it's own?

  • 1

    Custom Warning on Task Launch

    Brooke Peterson · 0 · Posted

    I think it would be a very nice feature to be able to pop-up a custom warning when the user launches a specific task. e.g. A Custom task that has built in feature to delete the file in destination location and replace it with an updated copy - Would be great to have a popup to use that says, "The Current File will be deleted and replaced with a new copy. Are you sure? " That kind of thing. To allow the user to back-out if they haven't considered everything required for this task etc.