Provide a place in the web interface for us to upload dll's for custom clarity tasks which are then distributed to task servers as required. Copying the files over to each individual task sever is a very tedious process which, when debugging, can add hours to custom task creation and testing.

Possible functionality could also include:

• A setting for WHEN this custom task should be "released" - so it can be scheduled at a time the task servers are likely to be idle
• Locking this function down to "super admin" users to avoid errors
• Task name override 
• Task category override

It would be of huge benefit to us to have the Error message from children tasks populate through to the parent task sequence. This would help us tremendously when reviewing the logs after a very large run (approx. 2900 task sequences). At the moment we need to open each failed task sequence to review the error message or use SQL & Power BI to review a process than can take hours 

Hi Guys, I'm wondering if the team is considering to expand on the common task target settings, to allow the target selection to be filterable like in the existing target selection task setup:

Thanks!

It may be necessary to increase the amount of time we wait before trying to send files to post action.  The default wait time is 30 seconds.

Increasing the wait time may be needed if you are seeing errors like this on tasks during post action:

The process cannot access the file because it is being used by another process: UNKNOWN APPLICATION (NONE FOUND)"

To make this configuration change we will need to add a line to the ClarityRevitTaskServer.dll.config file located in the following folder:

C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit

Process

• Log onto the task server as the

This token likes to expire on Clarity Cloud. Apparently this does not occur on Clarity On-Prem. There is currently no way for us to know that it has expired. Our rep from ImaginIT sends me an email and tells me to go reauthenticate.

Proposed Solution: Send email to Company Administrator to go reauthenticate when this expires. 

Is there a way to have the Project Query setup allow for more than one table to be assigned to the Report? I know Reports in the individual will allow multiple tables to be in the selection.

When a user is in a project on the web portal, it might be useful for a banner showing the users assigned role. This could be easily overlooked by someone that is an admin and well acquainted. But for regular users and new users, they might not understand why they see what they see per project.

When uploading a large number of folders to ACC Clarity hits a quota limit. When uploading 1600 folder it took 9 hours and timed out. I split the uploading into multiple task each around 400 folders. This worked and only took around 2-3 hours to complete. Could we get an option to have clarity automatically split ACC uploads into multiple tasks?

In order for tasks to run, the task servers must be online and logged in with the designated Clarity account at all times. 

For 360 projects, the Autodesk identity token must also be valid, both on the task server and in the Clarity web portal.

Task not Claimed Sat in New Status

1.     Task Timeout: Task sat in a 'New' status for too long, not moving! TASKSERVER3: TaskServerOffline: Task Server unresponsive to ping. Last checkin was 5/8/2024 1:36:10           TASKSERVER1(WIN): TaskDisabled: The UNIFIEDSYNC type task is not available on this task server.TASKSERVER2(WIN): Unknown: Not sure...

We use the /REST/Task/{id} POST operation for creating "child" tasks from other tasks. These tasks show as having been created by the Clarity Administrator user. It would be great if that operation had an additional (optional) parameter to specify an actual user so that this user would get notified once the generated task is done.

It would be great to have API support for the process of merging metrics. That would of course include retrieving lists of models that metrics are currently being stored for.

Would it be possible to send a different kind of notification mail if a task server was merely paused, e.g. "... has been paused for ... hours"? Typically pausing a task server happens for a reason whereas a missing task server would require a fairly immediate reaction.

The timeline (both the detailed and the regular timelines) in Clarity show incorrect times when the servers are in a different timezone from the user looking at the timeline.

For example, this photo was taken at 3:49pm PST, from a computer in the PST timezone. 

As you can see, it currently shows the local time (red line) as 3:49pm, but it also shows several past events as happening several hours in the future. It seems it's displaying the timestamps from the local timezone of the server, without adjusting to the timezone of the web client. 

Allow the user to click on one of the bars in the chart to display list of all the tasks that ran at that time. Allow that list to be exported to csv or excel. 

Is there a way track user activity so I can see who is disabling my tasks

General

The task server update is a patch to the existing version of the Clarity Task Server software.  Example 24.1.13

Always log onto the task server as the designated Clarity account.  For most that is the service account set up for Clarity, however, if you have switched to Autodesk SSO, you will sign in with those credentials.

Process

Exit the Clarity Task Tray

Open Services

Stop the Clarity Windows Task Server service

Running the Updater

Right click on the Update Clarity Task Server for Revit and Run as Administrator

If a Windows permission dialog comes up select Yes to allow.

When creating a task parameter with the name "Target" like so:

The resulting TaskParameter value = *,a

If I rename the task parameter to any other name it returns the correct (singular) value "a"

It would appear that there might be a hidden property called "Target" that somehow is returning a value of "*" perhaps? When reporting all task parameters (when using any other name for this) I do not see TaskParameter Target = *

Issue

If you tried to kill a task in the current tasks queue, or it shows that it has been in progress longer than expected, it's likely that Revit is unresponsive or has crashed.

The task will eventually clear itself out of the list of current tasks, since only the task server can notice that the Revit.exe process is no longer running and mark it as "presumed dead".  

The problem is, this could take some time, so if you want to hurry things along a bit you can try the process below.

Resolution

• Log onto the Task Server as the designated

Hello,

We are trying to download files from a Procore project hosted by another consultant  using Clarity.

I have the account that can see the files on Procore logged into Clarity under oAuth and also selected at the oAuth to use in that project.

However, if using the classic Procore task I get this error:

And when I use the Unified Sync I get this error:

In the unified sync, the project combo box stays blank, even though I can see it's talking to Procore because it pulls the correct company name:

Do additional permissions have to be configured on

Is there a way to clear the footer option for printing data sheets?  Each time we edit the print we have to clear this or it prints.  Would like to see an option to turn off the footer if not needed.

Thanks.