New Topics

  • 4

    The post task action "Google Drive Upload" should create a new version of an uploaded file, not another file with the same name.

    Eric Stimmel · 1 · Last reply by Eric Stimmel

    The post task action "Google Drive Upload" creates duplicate named files rather than creating a new version of the file. Google Drive allows multiple files to exist in the same folder with the same name (files in Google Drive are more ID based than file path based) and the api defaults must be to create a new file rather than look for a file with the same name and create a new version. Clarity's default behavior should be to create a new version, not new files with the same name.

  • 1

    Model checker - fails to save excel file.

    Benjamin Regnier · 2 · Last reply by Benjamin Regnier

    I'm running Model Checker on a BIM360 session for about 30 models. Maybe 1/5 of the time it closes the task with the error "Unexpected Error: InvalidOperationException: Error saving file [PATH].xlsx". This happens on different models every time, the path location is on our server. I've tried breaking the task up into smaller model groups (4-5 models at a time) but still get the error. This also happens occasionally with html files, I'm exporting both.

  • Clarity 2022 Beta Testing

    Matt Mason · 0 · Posted

    Thank you for your continued interest in Clarity! We're excited to bring you the Clarity 2022 version—and we're looking for your assistance in beta testing the product. Clarity 2022 will offer:

    The Clarity 2022 Beta Testing period will run from approximately 4/16 thru 5/15. You can participate by:

    We'll have a webcast to give you an overview of the beta features and tell you more on April 15th, register here.

  • 1

    More oAuth Woes

    Dan Warren · 2 · Last reply by Matt Mason

    I want to lead with how much I appreciate the work and development your team does to make and keep Clarity a meaningful and valuable product. Today is the second time I've run into this issue. All of my task servers lost their oAuth at midnight today and now none of our tasks can be completed.

    In addition to losing the oAuth on the Task servers, Autodesk has kindly locked my account so I currently cannot reset my password or log in.

    So, not only is my clarity service completely dysfunctional now, I also cannot access my Autodesk assets and

  • Maintaining the Autodesk Login Token (Problems and Help)

    Matt Mason · 0 · Posted

    Many of our customers have encountered challenges with maintaining the Autodesk Login Token, which keeps your Clarity Task Server signed in to Revit as a particular user.

    We'd like to review some basic information about the problem and then talk about some recent improvements on our side:

    The Basics

    The token is shared between all Autodesk products on a particular machine. By itself, each token lasts for 14 days. So it should only be necessary to sign in once every 14 days.

    However - with the advent of Autodesk Desktop Connector, this changed. With Desktop Connector installed - Desktop Connector

  • 1

    Need Help Setting Up a Task (Gluing to Another Firm BIM Account)

    Dan Warren · 3 · Last reply by Matt Mason

    So i'm trying to set up routine exports from our design models to a GCs glue hub. Ideally, I'd like to export several views with .GLUE appended to them and push that to the GCs glue project. I don't have glue set up on my account so I cannot host the GCs workflow on my account?

    I'm sure I could set up the task to export views with *.GLUE in the name to select which elements are being exported but how do i control which glue account/project the files are pushed to?

    We have all our design models set up

  • 2

    Add office to the available Keywords

    Dan Warren · 0 · Posted

    I think it might be helpful for those users with multi office organized servers to allow the use of the office as a keyword in the post task action.

    In our offices the file path looks like this: //servername/office/project name/

    If we could leverage the assigned office parameter set during the project startup it would dramatically simplify our project startup process.

    This would allow us to set post task action paths in the task templates as \\servername\[office]\[Project]\ and eliminate the need for template tasks that are specific to each office.

  • 1

    Backup Project and Worksets

    R Robert Bell · 1 · Last reply by R Robert Bell

    It appears the the Backup Project task opens models in order to process them. However, we need to be able to open those models with all worksets closed, for performance. 

    We have some site models that take more than 3-4 hours to open if all worksets are open, which is what Clarity is doing. The task often fails.

    Please allow us to configure the task to close all worksets in the models.

  • 1

    When upgrading from Revit 2018 to 2020 a couple of notable issues occurred.

    David M Ward · 1 · Last reply by Matt Mason

    The newly upgraded file is forced to Specify... (select worksets) when opening the Project.  The only way to fix this is to resave the file as a new central and change the option.  This does not happen during a manual upgrade of the file. 

    Another issue is the disassociation of the keynote txt file regardless of UNC pathing.  This does not happen during a manual upgrade of the file.

    Other linked files get pathed to what I believe is the C:Drive on the Clarity (local) server and require repathing to the correct location when finished.  They were UNC pathed prior

  • 1

    Launchable vs Enabled

    It’s seems a task is not longer launchable when you disable the schedule and I wonder if it is what’s expected. I set the “Enabled” option to No for a task that won’t need to be automated for a few weeks, but users still wanted to be able to run it manually from the project page. I just found out that even though the “Launchable” option is set to Yes, if the “Enabled” option is not, the task won’t appear in the quick launch menu. It seems to me it shouldn’t be doing that since the lightbulb help suggests it’s

  • Clarity Release Notes

    Matt Mason · 1 · Last reply by Matt Mason

    Please find the following Release Notes for Clarity:

    2023.1

    - Host Updates - Task Updates

    2023.0

    - Host Updates - Task Updates

    2022.1

    - Host Updates - Task Updates

    2022.0

    - Host Updates - Task Updates

    2021.1:

    - Host Updates - Task Updates

    2021.0:

    - Host Updates

    - Task Updates

  • 1

    Add Priority to the Task Columns in the Completed Task List

    Dan Warren · 0 · Posted

    Just a thought. Could we add "Priority" for the tasks in the task column list?

    This would make it easier to troubleshoot prioritization with task setup.

  • 1

    We would like to have a task that allows us to download files from BIM360 Glue into a ProjectWise folder.

    travis wollet · 1 · Last reply by Matt Mason

    We have designers/engineers/contractors producing coordination models in BIM360 Glue. We would like to be able to automatically download the file from there and save it into ProjectWise, where more internal staff have access to review the model.

  • 1

    False Error Report?

    R Robert Bell · 1 · Last reply by Matt Mason

    I received the attached email saying that a task had an error, but when I review the task, it appears to have completed.

    What am I missing?

  • 4

    Task output to Egnyte

    Brian Zuzik · 1 · Last reply by John Dutz

    Anyone else using Egnyte as their primary file storage platform? I want to be sure tasks can be automated utilizing the desktop connector.

  • 4

    I cannot see the date on the Model Metrics Graphs

    Jordan Mussett · 0 · Posted

    I cannot see the date on the Model Metrics Graphs, particularly in the upper half of the graph. Please see the attachment.

  • 1

    DB Export - Check box for models to export

    Lisa Sprague · 1 · Last reply by Matt Mason

    Would like to have an option on which models I want to run the DB Export on. When I create a template for a DB export it takes all the Revit models in the Project. I would like to be able to select which models I want.

  • 1

    Shift Task Timeline Hours

    Alex Wilson · 0 · Posted

    We run all our backups and metrics at night, starting after people stop work, however the task timeline is only midnight to midnight. It would be great to be able to set the hours from say 8pm to 7am, so i can just examine the automated tasks, of one night, without having to jump from the day before to the day after

  • 1

    2021.1 has several pages encoded as "Danish" so Chrome asks if you'd like to translate them.

    Jason · 0 · Posted

    It happens most often on the server-level Tasks page. I've seen it on one of the metrics sub pages as well, but can't find it at the moment. 

  • 4

    Meaningful File Size Reporting - Clarity and BIM360

    Jordan Mussett · 3 · Last reply by Scott MacKenzie

    It will surprise nobody here that sometime around August or September Autodesk decided to tell us the cumulative file size of the model(s) on BIM360. That is, that particular model and all the models that it currently has linked. Please alter the software to report meaningful individual file sizes again.