I've been noticing a bottleneck in the scalability of Clarity as a PDF automation tool. You can increase the number of Revit sessions that can run at one time on your task machines, and you can vary the PDF drivers to allow for each session to run PDFs simultaneously. However, varying the drivers only makes sense if you're ok with not having the PDFs coming from Clarity follow the same standard.

Our use case requires all PDFs to be printed as individual sheets, which requires us to have the naming be consistent and clean. Only the Clarity PDF driver does

We like the ability to flag projects with low Model Scores, but some of our team members do not appreciate the humor of the icon and would prefer something more banal like a red octagon. Is there a way for us to specify a symbol or can we request an additional setting for this?

Update:  10/1/2024 with preferred method

Error That error means that the file is too large to send back to the host via http so the config file needs to be modified to allow for larger file sizes. Task Error There was an exception running the extensions specified in the config file. ---> Maximum request length exceeded. If you exceed the default maximum file size which is 400000 you will need to fix a config file to accommodate processing larger file sizes, or enable uploading in chunks (preferred method).

Resolution Options

Preferred Method 

On the Task Server

Enable Upload in Chunks

The Revit DBExport task is the most common task used in Clarity.  This will export information that populates tables in the database.  That information will populate for Data Sheets, Reports and various dropdown selection dialogs for other tasks.

There is no physical output for this task.

This document will help you decide what settings you need set, to get the information you need.

Time Saver Note

The Revit Database Export task can be run with worksets closed (NONE) to improve efficiency without compromising the data exported, however if you need svg images for datasheets or reports, worksets will need to

We have a project which still runs in Revit 2018. We have a special agreement with Autodesk to extend our licenses for Revit 2018. We would like to run Clarity task for that project, but it has a limited number of Revit versions to support.

Can you consider some flexibility for supported Revit versions?

Thank you.

Evgeny.

I have been having some issues with task queue saturation recently that I haven't previously. From what I have found it appears that projects with models that haven't been synced by non-clarity users for months or even years are churning out tasks for all models, despite being set to "On Change" for all their tasks. This results in Current Tasks filling up too quick for our Clarity task machines to handle. Left on its own, Clarity ends up with a 2000-3000 task backlog after a day or two. Teams expecting PDFs or DWGs are seeing delays and my planned runtimes

I'd like to request a feature added to the email notification. Please include a clickable file explorer link to the folder path specified in the Move/Copy Post action. This path link will take you to the results faster instead of having to manually look for it. The email notification already has a lot of info but missing this. Thanks

For example, if I turn that feature on and set it to deactivate projects that haven't been modified in 365 days and we already have projects that meet that criteria, will they be immediately deactivated or does this feature just start keeping track from the time it's enabled? Additionally, is this feature always running or is it more like a scheduled task that only runs once per week or day?

Currently, when Clarity collaborates a model to the cloud, it sets the open option to "Specify" for worksets.  Would be good to have the ability to select "Last Viewed" or other options available in Revit.

Some of our tasks are not running as scheduled. I have moved one of the tasks to future times to see if it would start but it has not been working. Thanks in advance.

I am looking for a way to automatically link models after running an "Update Revit Model from Disk" task.  The very last option is a "Re-map Links".  Which states the option is to, "change the mapping of the links, based on the remap file on the task server."  See the attached file for the only mention of the LinkRemapInstructions.txt file that I can find.

Any help is appreciated.

Help with migrating from on-prem to cloud, could you support us in this effort? Thank you!

We are storing documents on Google Drive. There is a web trigger that you can apply to ACC but if we could have a trigger that applies to google drive, that would be very beneficial.

I think it would be a good idea to increase the recommended size on your, spec list. Small firms maybe able to get away with 500MB drive, but 1TB is going to be a better long term solution for most firms. We out grew the 500MB drive in less than a year and with rack mounted task server this was a little more complicated that swapping in a new C drive. Its mostly due to the ACC docs folder and the collaboration cache, not the files generated by clarity. 

Using Clarity to export a Revit model to IFC doesn't work with linked Revit models. When clarity exports it produces one IFC model per Revit link and they are all empty. Manually exporting these models will produce one IFC model per linked Revit model with all the content of those links. Can we get the clarity IFC task to behave the same way as the manual IFC export? I have tried the IFC and IFC alternate tasks.

Allow us to change the default sort option on the projects main page to project number or any of the other sorting options. The current default is by name.

We have found that the post action of a Sharepoint Upload will consistently fail when Clarity is attempting to access it simultaneously on multiple machines. This is unfortunately likely a limitation of Microsoft but, looking at the attached image, all 4 tasks were started at the same time and ran on 4 different machines (1 task assigned to 4 models). The task that happened to finish first, got first access to Sharepoint and the other three failed because they were not able to access the site.

4 Clarity users all trying to access the same Sharepoint folder from 4 different

Seems like a bunch of bug fixes and given how buggy it is, we're just hoping it will help a little to be on the same version as our users. It's been out for nearly 2 months now and I imagine you've had some time to test, but if it's more problematic to upgrade than to stay at 16.4, we will wait.

Windows path length limitations will come into play when the fully qualified file name exceeds 260 characters, or the directory name is greater than 248 characters.

The error will look like this in the AdminWebservice Log

TaskService - UploadFile(): Exception while uploading file System.Web.Services.Protocols.SoapException: Unable to create target folder on server! PathTooLongException ---> System.IO.PathTooLongException: The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.

There is a configuration change that can be made on the task servers (versions 22.1.11

Could there be a stand alone copy feature with the option to rename files?