New Topics

  • Last Warning: Important Update for BIM360/Clarity

    Matt Mason · 2 · Last reply by Matt Mason

    Autodesk has previously announced that they are discontinuing support for a Forge API used to upload models to BIM360. They are basically stepping out of the middle, and encouraging all Forge developers to upload directly to Amazon S3. This discontinuance is planned for September 30, 2022. (interested in more info? See Here)

    In order to be fully supported for all features of integration with BIM360, you must be updated to at least the following Clarity Updates to not encounter problems (depending on your Clarity version):

    Older versions are not currently planned to be supported.

    Updates are applied by running the

  • How to Increase the Size of the Logs on the Task Server

    Sherry Pittman · 0 · Posted

    Issue:

    The log files are rolling over too fast to help with troubleshooting.  When we request diagnostics for a task that ran into an issue, these logs, along with the journal if it is a Revit task are what we use to determine what happened.  If they are out of date, we can't see what happened.  Changing the configuration to larger files and/or more will cover a larger time span.

    Solution:

    Increase the file size and/or the number of logs.

    There are three different types of logs, they record different information based on the type of task.  The log configuration

  • Clarity How to Retire a Task Server

    Sherry Pittman · 0 · Posted

    Issue

    You are replacing a task server, but you don’t know the process for doing so.

    Solution

    Contact our support team at support@rand.com and let us know the name of the machine being retired and the authcode in the current license file so we can reset the activation count.

    The task server license file is located in the following folder on the task server.

    C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit\License

    We need the 16 digit code, it will look something like this: 1234-ABCD-5678-EFGH

    On the Task Server you are Retiring

    • Exit the Clarity task server task tray
    • Stop the
  • 1

    Requirement id parameter error code (help)

    Andrew Moon · 1 · Last reply by Matt Mason

    Hello, Im working on a clarity Excel sheet. Once I upload it and attempt to launch 'spaces by generic model' I get an error that reads... "The requirement id parameter: Requirementid was not found on this rooms element (3976307)?" Any help is appreciated while I trouble shoot what is wrong with the requiredID. Thanks!

  • 1

    TaskCommandTester null reference error

    John Dutz · 3 · Last reply by Matt Mason

    Minor issue with an easy workaround, but TaskCommandTester.Command.Execute should check if commandData.Application.ActiveUIDocument is null and provide a more meaningful error message rather than "a NullReferenceException occurred".

  • 2
    Under Review

    Post action - E-mail Notification

    Evgeny Kurbatov · 4 · Last reply by Evgeny Kurbatov

    Yes, a task has an option for e-mail notification. But I want to notify a specific person about a specific task result.

    Typically a project has tons of tasks, like printing PDFs, sending files, etc. And typically the user list for a project contains many person which are mostly designers who are responsible for such massive tasks. They all get notifications about tasks if that option is activated for tasks. 

    Let's say I have a specific task, i.e. "clash report" which result I want to send to a project manager. Currently I need to include the PM to users list.

  • 1

    FullDate Keyword Not Working as Expected

    Dan Warren · 1 · Last reply by Matt Mason

    I have a user that is trying to create a Folder with the [FullDate] keyword in the path during a post task action. This is the path in the task:

    This is the resulting path created. We have tried [FullDate] and [Full Date].

    We can fix this by using the [Custom(yyyy_MM__dd)] keyword but I thought you should know the [fulldate] keyword doesn't appear to be working as expected.

  • 1

    Navisworks Conversion Task - ability to embed database properties

    Ger O'Sullivan · 0 · Posted

    We have additional object data linked from a database in our federated Navisworks model however the data is not held when we run the Navisworks Conversion Task.

    If the file was exported manually the following option would be chosen thus exporting the data,

  • 3
    Planned

    Ideas - archive implemented

    Evgeny Kurbatov · 0 · Posted

    I see many ideas already implemented. Would be nice not having them for voting.

  • 1

    Username for Revit Build Change Notification

    Evgeny Kurbatov · 0 · Posted

    When I receive a Revit Build Change Notification I need to make a little investigation – who has the outdated Revit version. I go to the Clarity > Files > Model name > Timeline. There I can see all the people synched the model. I try to understand who synchronized the model at the time when the message was sent. Sometimes a few syncs happen in short period of time, and I can make a mistake about the person. It would be nice to avoid all that hassle.

    Could you please add the username to the Revit Build Change Notification?

    Thank

  • 1

    Linking file Clarity files timeline graphics on other webpages with their previews

    sunlee · 1 · Last reply by Matt Mason

    Hi,

    I am trying to use the timeline graphic of a file in Clarity in other webpage.

    I am trying to link the graphic to a webpage called Notion(https://www.notion.so/) page and use it to manage the status of each projects.

    However, could not find a way to directly link the graphic or have the preview of it. If you see the attached "Notion_Link Embed 1", only a link is shown when you embed a webpage not the preview. However, when a Youtube video is linked, it shows preview of it's content. And what I wish to have on this page

  • 2

    Unable to access Metrics after upgrading to 2023

    Bruce Gunderson · 3 · Last reply by Bruce Gunderson

    Unable to access the Metrics for all of Clarity after upgrading to 2023. Please help.

    Thanks,

    Bruce

  • 1

    How does BIM 360 Mitigate work?

    Bruce Gunderson · 1 · Last reply by Matt Mason

    Trying to connect to partner HUB/project to push .rvt files. 

    Need to push .rvt files from Project A on HUB 1 to Project B on HUB 2.

    Clarity is associated with HUB 1. Clarity is an Admin to HUB 1 and Project Admin to Project A.

    Clarity is invited to Project B as Project Admin on HUB 2. It is not associated to HUB 2 as Admin.

    Based on Help for BIM 360 Mitigate I need to create a Clarity project associated with Project B on HUB 2. The Target project would be Project A on HUB 1.

    I cannot

  • 1

    Autocad Plant 3D to Navisworks - which version 2019-2020-2021-2022 to start

    Claude Godin · 0 · Posted

    Hello,

    J'ai deux problèmes par rapport à la conversion de fichier AutoCAD plant 3D vers Navisworks.

    1- The first problem, even if in the task I select the Plant 3D product, it starts Autocad with the last configuration that was run on the server, for example if on the server I start AutoCAD Civil 3D, it will take this one for run my task. How do we get them to take the right products without having to start it manually on the server?

    2- My second question, on the server we have all the versions of the Autocad products, i.e.

  • 1

    What am I going to see with the Auto Create Clarity Project from BIM 360 turned on?

    Bruce Gunderson · 1 · Last reply by Matt Mason

    I have this turned on is settings with a project selected to copy. I created a BIM 360 project yesterday and have not seen a new Clarity project created. What am I looking for?

    Thanks,

    Bruce

  • Clarity 2023 Released!

    Matt Mason · 0 · Posted

    We're excited to announce the release of Clarity 2023!

    This includes a wide variety of features including:

    • Support for Revit 2023 / Revit Server 2023
    • More Tools for Task Monitoring and Alerts
    • Usability Enhancements
    • Optional Auto-Create of new BIM360 Projects
    • New and Improved Tasks, including  Audit/Purge/Compact, Export STL/OBJ/SAT, and enhanced PyRevit support
    • and much more...

    You can read all about the release notes here:

    http://s3.amazonaws.com/IMAGINiTSoftware/Documentation/Clarity/2023/index.htm#t=Releases%2FCurrent%20Release.htm 

    What's New Webinar Recording is here:

    https://resources.imaginit.com/building/whats-new-in-clarity-2023 

    All permanent license customers should have received their new Authorization Codes via email on May 17th.

    All subscription customers should receive communication with how to coordinate with support

  • Still another Desktop Connector Update

    Matt Mason · 0 · Posted

    Hi folks - 

    In reviewing the feedback from the survey here, we saw that a lot of people had updated to our recently recommended Desktop Connector (15.4) - but were still encountering issues with tokens.

    We continued to work with Autodesk on why this was - and we recently realized that a significant percentage of companies that deployed Desktop Connector 15.4 or 15.5 STILL did not get the update to ADSSO that was supposed to be included in these updates. It is not clear why. But the key to fixing the token issue is technically not with Desktop Connector but

  • 8
    Under Review

    Open IFC models and save as RVT

    Frank Bolha · 1 · Last reply by Andrew Beazley

    Would be nice to have a task for opening IFC models and saving as an RVT. This would come in handy for projects where architects are working in ArchiCAD or other applications outside of Revit where the native files for Revit would be IFC. Manually doing a conversion of IFC to RVT can take some time for users, so automation of this type of work will benefit projects where external parties are working in applications outside of Revit and we are using Revit. 

    This could be something along the lines of updating the Model Upgrader task to look for both

  • Sneak Peek at Clarity 2023

    Matt Mason · 0 · Posted

    Interested in what's coming in Clarity 2023? Even better, interested in giving us 30, 60 or 90 minutes for beta testing to make sure we've got it right for you?

    Come to our sneak peek webinar for Clarity 2023:

    https://attendee.gotowebinar.com/register/739984941998158607?source=a2u4u00000100n1AAA

  • 1

    Journal files accessible from Clarity interface

    Steve Cardinal · 0 · Posted

    Typically the users responsible for tasks don't have access to the task servers themselves to review the journal files referenced by the failed task. It would be very helpful if the system could allow access to those journal files or place copies of them in a location that is accessible via the Clarity interface. Maybe something similar to how the host logs are accessible. It would go a long way in enabling these users to troubleshoot the failures themselves.