New Topics

  • 2

    While using Filename Builder why will VIEW and SHEET not populate on my projects?

    Carl Brown · 3 · Last reply by Carl Brown

    I am working to create a task that can print specific sheets from my model to PDF and follow the naming of the sheet as the file name.

    However, the biggest issue so far seems to be that in my "Filename Builder" pop-up box I don't have 2 parameters that seem like they should be there according to examples posted in the Help area (Using File Keywords - User Interface for Filename Building).

    I tried running a Database Export again with no success on getting "View" and "Sheet" to populate for me to use in creating my new task. See

  • 1

    Model Checker - Can't make it work

    Gabriel Langlois · 2 · Last reply by Matt Mason

    Hello,

    I have try to make the Revit Model Checker work in clarity but I always receive this error:

    "Debug Information:

    Method not found: 'Void ADSK.BIT.ModelChecker.API.Services.Implementation.CheckSetService..ctor()'. Developer Info:    at Cohort.RevitTaskPlugins.ModelChecker.Execute(Task t)   at CohortRevitTaskServer.Controller.runOneTask(String artifactPath, Document& doc, OpenModelOption openModelOptions, String loadErrors, KeyValuePair`2 oneTaskToProcessor, TaskWrapper parentTask, SecurityManifest security)"

    I tried using default Checkset insite my Revit Model or giving an url with an xml file. Both gave me the same error.

    My output is in the same folder of the Revit Model. Also, we have installed the BIM Interoperability addin to the server last friday.

    I tried with and Excel file output

  • 1

    update file path permissions

    Bruce Gunderson · 0 · Posted

    Hello,

    I have an issue where the Task machine has been given rights to a specific file path on our server, but Clarity does not see it or thinks it has permissions to this path. This path was secure, and Clarity did not have permission to this path till recently. The Clarity Task machine does have access now and can navigate to the UNM path. When creating a File based project Clarity when browsing to this path Clarity errors and says it cannot access the path.  How do I update Clarity to read this new granted access path?

    Thanks,

    Bruce

  • Quick Survey on BIM360 Token Issues

    Matt Mason · 0 · Posted

    Hi folks - 

    We hope that you've seen our link about the Autodesk Desktop Connector update making some significant improvements in the BIM360 Revit token issue.

    We were hoping that you could take a super quick survey just to tell us your experience with it.

    We're working with Autodesk on the issue, and they'd like to know if what they've done has "moved the needle" or not.

    Survey here:

    https://s.surveyanyplace.com/clarityusers2022

    Thank you for your time!

  • 5

    Remove all XREF-ed images and PDFs from the DWG exports

    Yavor K. · 2 · Last reply by Matt Mason

    Remove all (or embed)  XREF-ed images and PDFs from the DWG exports similar to ‘Remove PCP Output Files’ option.

    In our case we end up with tens of .jpeg and .pdf files because of the nature of some sheets we export from revit.

  • 1

    Why does the BIM360/C4R Publish Task not run when scheduled when there are changes?

    Bruce Gunderson · 0 · Posted

    Hello,

    We have several BIM360/C4R scheduled tasks that are not running even when we can see an Update is Available. It is hit and miss as to when these seem to run. We get no errors or completed info either. Not sure what we need to do on our end to facility this task. The publish needs to happen daily and it is not. Team is losing confidence in the product.

    Thanks,

    Bruce

  • IMPORTANT: Desktop Connector Update

    Matt Mason · 1 · Last reply by Dan Warren

    We have been working with Autodesk for some time, trying to identify why the Desktop Connector and AdSSO components have been frequently "stepping on one another", causing the loss of the BIM360 token on Clarity Task Servers.

    Autodesk today released Desktop Connector 15.4.0.1677 Download: https://help.autodesk.com/view/CONNECT/ENU/?guid=GUID-03D59AAD-65B0-45E3-84F2-A12AAA5BB267 

    According to one Clarity customer who was involved in pre-release testing of this version, it resolved more than 70% of the "lost token" issues. While this is not 100% - we're extremely grateful for this kind of progress.

    We strongly recommend deploying this version of Desktop Connector to anyone who has had issues of the BIM360

  • Minor Security Issue with Log4Net

    Matt Mason · 0 · Posted

    There was recently a security issue published on the internet about the Apache Log4net component: https://www.cvedetails.com/cve/CVE-2018-1285/

    Unlike the previous issue about Apache Log4J, Clarity DOES in fact use this component.

    We do not believe that this security issue meaningfully affects Clarity customers. Here is why:

    If you have concerns about this issue, please reach out to us via support (at) rand.com.

  • 1

    Windows Task Server disappeared. Need help!

    Bruce Gunderson · 2 · Last reply by Matt Mason

    Hello,

    Our Windows Task Server has disappeared! Please help to re-establish or register.

    Thanks,

    Bruce

  • 1

    The Clarity Help is not very helpful. All Tasks attempted in the last 4 hours have failed involving BIM360 Download, File Copy and Sharepoint download

    Bruce Gunderson · 0 · Posted

    I have been trying to use the BIM360 Download, File Copy, Sharepoint Download all to no avail. I am unsure what to input in source folder or destination folder or how to use the post action tasks, as help on these Tasks provide very little in support. 

    Simply, I would like to synchronize my folders and files in BIM 360, not including the published or live revit models to MS Teams files. Ideally, we use Microsoft Teams and create a project that "mirrors" the BIM 360 project where the files in Teams should sync with a specific folder in the

  • 1

    Was Onedrive Sync Task removed? I cannot see it in my list of Tasks

    Bruce Gunderson · 4 · Last reply by Bruce Gunderson

    I am noticing that we do not have the OneDrive Sync Task available or a few others, such as Dropbox or Google Drive. I do have the Sharepoint one though. Are they only available if it is authorized? 

    Thanks,

    Bruce G

  • 1

    Is there a good workflow for transferring files (all the files) from ProjectWise to BIM360/ACC?

    Christian Lacroix · 1 · Last reply by Matt Mason

    Is there a good workflow for transferring files (all the files) from ProjectWise to BIM360/ACC?

    thanks

  • 1

    Navisworks Conversion Not Saving Task in "Setup Task"

    Dylan Blake · 1 · Last reply by Matt Mason

    I am trying to run the Navisworks conversion task but only on a specific server. When I pick that server and save the task, it doesn't get saved with all the other tasks.

    Have done an "Update and Run" and the task will run but not be saved, also it will be in the Completed Task queue.

    Whenever I pick "Project" for the scope instead of "Server" it will save the task with the others.

  • 1
    Under Review

    Place the Check Engine Score line in the model metrics window

    Dan Warren · 0 · Posted

    Would it be possible to add line on the model metrics scatter plot?

    In the below I'm comparing score to warnings. And I can see the low and high for our warnings based on our firm standards. I think it might be helpful to see the check engine score line when viewing the model score metric.

  • 1

    New Autodesk Privacy Pop-up

    Dan Warren · 2 · Last reply by Dan Warren

    Woke up to every one of my tasks yesterday having timed out.... yay! But instead of the models freezing when opening from BIM 360, I found this lovely new pop-up from Autodesk. Just so you know, Autodesk cares about your privacy.

  • 8

    Add Update NWF File Task

    Mike Smith · 2 · Last reply by Derek Becher

    Add task to be able to update NWF file with exported NWC files on a daily basis.  The only current option is to create a new NWF file which doesn't help when needing an up-to-date NWF file everyday.  The current task option will remove saved viewpoints, search sets, clash tests, etc.

    All the task would need to do is open the NWF file > update NWC files (which Navisworks does upon opening) > Save the file > Close.

  • 1

    Server is invald

    Bruce Gunderson · 4 · Last reply by Bruce Gunderson

    Hello,

    Tasks are no longer running. Server is saying that it is invalid. I'm not sure how to fix this. Please see attachments. Please let me know if I need to add further log files.

    Thanks,

    Bruce

  • 1

    Help me Understand how to interpret the Average from Community reported in the model metrics?

    Dan Warren · 2 · Last reply by Dan Warren

    I'm not certain how to interpret this information. It is super helpful to know more about what's going on in our peer groups, but i'm not sure how to read this information as presented.

  • 1

    Batch Task Definition Update

    Dan Warren · 1 · Last reply by Dan Warren

    We have tested and confirmed that the model metrics, database export, performance advisor and a couple select dyanmo scripts run as expected with the task workset definition set to NONE. This dramatically reduces the overhead time opening and running these routine tasks...

    Now, i have ~200 projects with 4 tasks that need their task definitions updated. Is there an easier way to do this than editing each project 1 by 1 in the web interface?

  • No Issues with Log4J

    Matt Mason · 0 · Posted

    We have had a variety of customers asking for a statement of whether we're affected by the Log4J / Log4Shell vulnerability.

    We do not use Log4J (or any other Java, for that matter) - so we should be unaffected.

    We DO use Autodesk Forge - and at one point a customer indicated that Autodesk's trust-and-security page still had "Forge" as pending. Autodesk has expanded the statuses on this page:

    https://www.autodesk.com/trust/security-advisories/adsk-sa-2021-0012

    Clarity does use:

    - Forge Data Management:  Not Vulnerable

    - Forge Design Automation: Mitigated (and we only use only if you opt into Clarity Cloud Processing)

    - Forge Model Derivative