New Topics

  • 1
    Planned

    Task List Name filter

    Judy Coleman-Graves · 0 · Posted

    Tasks List Filter: I noticed when I type a word in the filter name list (for example PDF) and pick enter. The filter list does not show on the dash board. I need to pick one of the tasks and this is the only task that shows. How can I get the filter list to shown all named tasks with the word PDF when I pick enter?  Could you add this to a future version? I am using Chrome as my browser.

  • 1
    Under Review

    Global Setup Tasks page needs an additional column to filter out deactivated projects

    Andreas Dieckmann · 4 · Last reply by Matt Mason

    In order to be able to ignore tasks from inactive projects on the global Setup Tasks page, could you add add a filter fopr this?

  • 6

    Constrain task to specific task server

    Andreas Dieckmann · 0 · Posted

    As a coordinator or platform admin, it would be great to be able to pick a task server when sending off a task. We regularly need to test new tasks on multiple projects and it doesn't always make sense to constrian the entire project to a specific task server.

  • 1

    Let task servers report their available RAM and disk space

    On the Task Servers page, it would be helpful to have task servers report their available (free) RAM and disk space when they check in.

  • 360 Stale Project Things To Check

    Sherry Pittman · 0 · Posted

    Issue

    Projects are showing as Stale in Clarity

    Cause/Things to Check

    • Autodesk Health
      • Were there Autodesk outages that may have affected things?
        • https://health.autodesk.com/
    • In Clarity

      • Is the Clarity Monitoring Service still running?
        • Stop/Start the service to rescan everything
          • Server tab, Central Host
      • Is the Oauth for that project still valid?
        • Server tab, Settings, Oauth
          • https://imaginit.helprace.com/i484-clarity-how-to-reset-the-360-oauth-credentials
      • Select Check to see what Hubs/Projects you can see with that Oauth 
          • IF YOU DON'T SEE THE HUB WHEN YOU CHECK, THERE IS SOMETHING WRONG WITH THE APP IN ACC.
            • Try removing the app and reinstalling it and verify it is active. 
          • If you see
  • Clarity 2023 Task Server Requirements

    Sherry Pittman · 0 · Posted

    We recommend that the task servers be at least comparable to workstations used in production, if not stronger, especially if you are planning on running multiple sessions of Revit and or multiple logins. 

    When referring to the Revit System Requirements I recommend that you go with the performance requirements.  If you choose to use virtualization be aware that graphic intense tasks will not perform as well without a physical graphics card.

    System Requirements

    Please refer to the link below for specific information.

    Revit System Requirements

    Operating Systems:  Windows 10 or 11

    Supported Versions of Revit

    Revit 2019-2023

    Software Licensing

    Any

  • Clarity Windows Task Server Pre-Requisites for Autocad & NW Conversion

    Sherry Pittman · 0 · Posted

    The Navisworks conversion and Autocad tasks are run as a Clarity Windows Task Server task.

    The following must be done on each task server that will be running the tasks.

    Start by logging onto the task server as the designated Clarity account.

    Clarity Task Automation Service Configuration

    In the Clarity task tray, you must set it to use the Clarity Windows Task server.

    On the Configuration tab, Edit the Server

    Expand Windows and make sure that the tasks you want to process are selected.  Ok out of dialogs.

                                                                 

    Services

    Set the logged-on Clarity Windows user account as the Log

  • 1

    How best to edit credentials in Power Bi to the data source so that I can schedule refresh of data automatically

    Bruce Gunderson · 1 · Last reply by Matt Mason

    I am trying to create project dashboards of the revit rooms and areas in power bi. I would like to setup the data set to automatically schedule a refresh of the data as Clarity updates the data once a week. I do not want to go into each projects dashboard in power bi desktop to refresh.

    Power bi is asking to edit the credentials and I am unsure how best to input this information so that Microsoft can view the data and refresh.

    Thanks,

  • Clarity 2023.1 Released

    Matt Mason · 0 · Posted

    Clarity 2023.1 has been released!

    You can see what's new in this webinar:

    https://resources.imaginit.com/building/whats-new-in-clarity-2023-1

    For the documentation showing what's new, check out:

    https://s3.amazonaws.com/IMAGINiTSoftware/Documentation/Clarity/2023.1/index.htm#t=Releases%2FCurrent%20Release.htm

    On December 1, the designated technical contact within your company should have received via email the download link to install the new version of each software.

    If you've got questions, please contact the IMAGINiT Support Center at support (at) rand.com.

    Thanks!

  • 32

    Automate Design Collaboration on BIM360

    Amber Clark · 3 · Last reply by Jason Mounteer

    It would be extremely beneficial if Clarity could create, share, and consume packages through Design Collaboration on BIM360. 

  • 1

    Publish without Design Options

    Craig Uptmor · 2 · Last reply by Craig Uptmor

    I don't see a way to "Accept Design Options" when publishing models. Am I missing this or can we add it in a future release?

  • How to Perform a Clean Uninstall of Clarity Task Servers

    Sherry Pittman · 0 · Posted
    • Open the Clarity task tray, select the Server and Edit
    • On the Host Info tab, note the identity set on the configuration tab for the server.
    • OK out of the task tray
    • Exit the Clarity task tray
    • Go to Services and note the identity assigned to the Clarity Windows task server
    • Stop the Clarity Windows Task Server service
    • Uninstall Clarity Task Server Installation from the control panel
    • Browse to the following folder and move the IMAGINiT.lic file to the desktop so you don't have to relicense the software if you are reinstalling the same version.
      • C:\Program Files\IMAGINiT Technologies\Clarity Task Server
  • Clarity 2023 How to Install the Updates Manually

    Sherry Pittman · 0 · Posted

    If you are unable to use the updater tool to automatically download and install the updates due to network restrictions, you can download them and run them manually.

    DOWNLOADS

    First you will need to download and extract the following into a folder on the machine or on your network… For example C:\Clarity\Updates

    Host

    • http://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityHost2023.zip

    Task Servers

    • http://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityTask2023.zip

    Updater Files

    Download the updater files from the links below and place them in the same folder as the extracted content above.  For this it will just bring up a web page with that text so just right click on the page and

  • Clarity How to Reset the 360 Oauth Credentials

    Sherry Pittman · 0 · Posted

    Oauth Credentials

    THESE ARE REFRESHED BY THE MONITORING SERVICE SO PLEASE MAKE SURE IT IS RUNNING.

    360 projects that are in Clarity require that the 360 Oauth identity be Valid so that we can see the Project and files.

    This identity must be a member of each project you want to add to Clarity and also be assigned to the document management team.

    Symptoms of an invalid Oauth

    • Can’t add new 360 projects because they don’t show up on the list of available projects for the hub
    • 360 Post actions will not work
    • Projects are showing as stale
    • Files not
  • Clarity Client Configuration Options with Silent Install

    Sherry Pittman · 0 · Posted

    For the silent install please refer to this article:  https://imaginit.helprace.com/i285-clarity-client-for-revit-silent-install-options - Alternatively, if your deployment system would prefer to work with MSIs, it's possible just by running the executable to retrieve the underlying MSI from the %TEMP% folder, and copy it elsewhere for usage. Other Configuration:

    The other configuration cannot be dealt with in scripts, you will have to push config files out to people. The following are the relevant configuration files:

    This has relevant info about what information to send in (unauthenticated), plus the "DefaultServerForMetrics" indicates what server it should be sent to when not authenticated. This also includes the

  • 2

    When running a new task I keep getting this error An unexpected error occurred: NullReferenceException: Object reference not set to an instance of an object.

    Jeromy Lambert · 0 · Posted

    When I run a new task I get this error

    n unexpected error occurred: NullReferenceException: Object reference not set to an instance of an object.:

  • 13

    Don't reset filter/sort settings on task list

    Sam Sampoux · 2 · Last reply by Brooke Peterson

    I often filter the list of all tasks from all projects, but whenever I run/edit/copy a task, the filter setting gets reset, and I have to refilter again, and again, and again. This is not an efficient setup. Please disable the reset. If a user knows how to apply a filter, they would also know to reset that filter if/when desired. This also happens to sorting. I sort the list based on Frequency for instance, then click Run on a task. The page refreshes and my sort preference is no longer set.

    Thanks,

  • 1

    Duplicate Model Metrics: # of Warnings vs. # of All Revit Warnings

    Dan Warren · 0 · Posted

    Looking at our metrics across all our projects we have 7 projects that seem to be returning a few different metrics. So, the following question came up:

    Is there a difference between these two metrics?

    Additionally, the following metrics appear to be similar:

    # of High Warnings v. # of Warnings - High Severity # of Medium Warnings v. # of Warnings - Medium Severity # of Low Warnings v. # of Warnings - Low Severity

    The alerts are based on the former for each example. Does it matter? Is there a way to get all projects to report under

  • 1

    Set BIM360 Download Zip File Name

    Dan Warren · 0 · Posted

    Is there a way to control the output file name of the BIM360 Download task? 

    I am unable to control the name of the .zip file that is created. We use Panzura and it would be preferable to overwrite the same .zip file when the backup task is run as opposed to creating a new .zip every month.

  • 1

    how best to link ceiling height to room?

    Bruce Gunderson · 1 · Last reply by Matt Mason

    I would like to be able to view ceiling height in a json shape file in power bi. I am unable to find the best report for linking that connects the relationship of the rooms with the ceilings and its height. I noticed that the Room Data sheets have this ability but wanted to capture in power bi with the json file.  Any help would be appreciated.

    Thanks,

    Bruce