New Topics

  • 1

    Can Clarity generate a report of schedules in multiple models?

    Tom Kemp · 2 · Last reply by Tom Kemp

    We have a project with several models and I would like to generate a report of all of the schedules that exist in each model.  I don't need all of the 'internalxx' variations of things like revision schedules and keynote legends.  Is there a way to do this?

  • 1

    Dynamo for families Task Improvement

    Brooke Peterson · 1 · Last reply by Matt Mason

    I was wondering if there may be scope for an upgrade to the Dynamo For Families Task. We like to use this task to run a dynamo on our entire content library. Works great for a limited number of files. Just chugs through the list and gets it done. The problem is the inherent Revit limitation of not completely releasing in-use RAM until the revit session shuts down. Once we get upwards of 100-200 families being updated the revit session gradually loses available RAM, and ends up with the workstation sitting at 99% RAM in use, everything grinds to a

  • 1
    Started

    Sort the files on the "Manage File Filters" by the actual directory order

    Jason Mounteer · 1 · Last reply by Matt Mason

    It seems like - at least on B360 projects - that folder order isn't being used, but date uploaded or date of creation.  My teams have have several projects where random models will appear in the incorrect order when trying to filter, leading to confusion.  This is worse on projects where the actual Design Collab workflows may be used so multiple exact-name matches may appear in the index of files. 

  • Clarity 2024 Released

    Matt Mason · 2 · Last reply by Matt Mason

    The Clarity Team is pleased to announce the availability of Clarity 2024.

    What's In This Release?

    • Support for Revit 2020 thru Revit 2024 (with limited support for Revit 2019, via an older Task Server).
    • New integration mechanisms with BIM 360 / ACC and General Web Triggers to make tasks fire.
    • More metadata integration mechanisms, including pushing Revit metadata to BIM360 during Publish
    • Significant enhancements to the Unified Sync task
    • Automatic management of selected projects in Desktop Connector 16.x

    For more Release Notes, click here.

    How Do I Get It?

    The designated contact for your firm will receive email(s) in the

  • 1

    Help me understand the differences between these two tasks

    Dan Warren · 1 · Last reply by Matt Mason

    I'm comparing the Backup Project and the BIM360/ACC Download tasks. They both seem to do the same thing but with slightly different means.

    The Backup Project task is more of a true backup for BIM360/ACC (appears to pull additional information like Issues, checklists, RFIs, linked files etc). This information (which could be quite a lot) is then zipped and put in a designated location (on the host or a server location). This appears to work with live Revit models (and apparently it will bundle in linked files if it can find them). 

    The BIM360/ACC Download task seems to be more

  • 1

    Launchable parameters selection dialog is not provided when launching a task from within the task setup screen

    Brooke Peterson · 0 · Posted

    We have tasks setup with the target set to  *  so they allow access to all files in the project.

    The launchable parameter of Target is enabled so the user can select which file to run at launch time.

    The 2 run buttons as per attached image behave differently. The top one gives user option to set the launchable target parameter, while the lower one in setup screen, just launches the task on all files.

    This then launches in our case 100(sometimes thousands) of tasks which i need to go and cancel. If other tasks are running at the same

  • 4

    Provide an action to set all tasks to use "Only On Change".

    Ken Etter · 3 · Last reply by Matt Mason

    Clarity sends emails about inactive projects that still have scheduled tasks running.  It would be great if Clarity had a "quick action" that could set all tasks for a project to run "Only On Change".  Or at least provide an individual action on the Setup Tasks page that would let us toggle "Only On Change" on or off without having to go in and edit each task.  It is currently much too time consuming to edit every single task to make this change.

  • 3

    Email file from Task output directly to the user

    Brooke Peterson · 1 · Last reply by Matt Mason

    I am wondering if a feature upgrade (or existing feature I may be unaware of?) could be made to allow for files to be emailed to a user upon completion of the task.  

    e.g. export DWG or export PDF, I would like to be able to email the file directly to the user that requested the file. In a perfect world based on file size there would be options for emailing directly or emailing a link to download the file.

    Alternately, a way that when a task is initiated by the user, for the username to be available to post

  • 1

    Show the task number for the log window

    Evgeny Kurbatov · 1 · Last reply by Matt Mason

    I am trying to find the task which delays a Task Server. I want to find it by the task number, but sometimes it is not shown in the visible portion of the Clarity Task Log window. Is it possible add the task number to the window title? 

     

    Task name would be informative too.

    Thank you.

  • 1

    Sort Hubs list

    Evgeny Kurbatov · 1 · Last reply by Matt Mason

    A little thing for pleasure. Please sort the Hubs list:

    Thank you.

  • 1

    Project Co-ordinator Access Task Setting

    Brooke Peterson · 0 · Posted

    I think a very useful feature for  The Task Options is to allow an additional level of control in the Access Required field of a Task setup: If this could be a dropdown that included Administrator/Project Coordinator/Standard User etc, that way we can better control which users can run each task. 

  • Clarity Schema Conflict Overrides (Clarity 2024)

    Sherry Pittman · 3 · Last reply by Lee Hammarback

    This change is on a per Revit version basis.

    For Clarity 2025, Refer to this blog post:  https://imaginit.helprace.com/i659-clarity-2025-task-tray-configuration-for-error-overrides 

    There is a way to say “Continue Loading” for this kind of Schema Conflict dialog.

    We are currently programmed to always hit “Do not load” for that specific issue, because there’s a risk of data loss.  When we do that it kills the task.

    IMPORTANT NOTE

    Please be aware, this configuration change is at your own risk, and you understand that it will change the model during the task, and you are ok with that.  For most tasks, we don't save the changes

  • Clarity Task Server Configuration to Always Hit OK

    Sherry Pittman · 0 · Posted

    This is done at your own risk and will apply to all models on this task server that have the configuration files modified.

    WARNING Modifying the ClarityTaskTray.exe.config and setting it to “true” will “Always hit the OK button, if there is one”, we feel like this is at least a little bit dangerous, so we don’t have it on by default.  There will still be dialogs this won't work on, since not all dialogs have an OK response.

    Make a copy of the original config file before modifying it so you have a backup. If you edit the config file incorrectly

  • 1

    PDF "garbled" Text Issue

    Taylor DeVaney · 2 · Last reply by Heather

    Some of our PDF files generated from PDF Tasks have text issues to where the text displays as "garbled" text - showing random characters of symbols, letters, and numbers. We use the Arial Font, which all of our Task Servers have installed.

    My workaround is to the issue is to first delete the existing PDF files in the Project's main Artifact folder first so that there is no PDF files that Clarity has to attempt to overwrite, which does seem to help issue, but we have overnight/scheduled PDF Tasks that we run as Check Sets that are  constantly having to

  • 1

    More options for Task Sequence target override

    Brooke Peterson · 1 · Last reply by Matt Mason

    We would like for there to be a way to specify additional options in the task sequence target.

    e.g. Task 1 & 2 use the main task sequence file target - but task 3 uses it's individual set target.

    We run seqence tasks that take a single file, update the file and the duplicate the file based on criteria. I would then like to continue the task sequence - but change the target to the newly created files.

    alternatively an option to sequence a task sequence? Sequence 1 includes sequence 2 and 3 for example? This would also solve the

  • 1

    Can the Project Re-scan frequency please be a configurable setting?

    Brooke Peterson · 1 · Last reply by Matt Mason

    We would like the ability to set how often the projects scan for new files. Ideally this could even be configured on a 'Per project basis'.

    Usually the 30-60 min would not be a concern but we have a few projects with sequenced tasks that generate new files. Those files get picked up and modifed by a new task set to operate immeditely with sync to central (i.e. as soon as it arrives in project). This works, but we have to wait the 30 minutes or manually re-scan the project to do next step.

  • 1

    Clarity cannot access models on BIM360

    Philip Chase · 2 · Last reply by Philip Chase

    We are seeing some major issues where Clarity is telling us it cannot access the models in a project. Tasks will run successfully one day and then fail the next. Or a particular task will run on one model and not another in the same project.

    These are the steps we've found that will fix the problem sometimes:

    1. remove file filters at the project level
    2. remove Clarity from BIM360 project and re-add with Admin permissions
    3. request rescan after adding Clarity as Admin

    IF we have a successful task run after this, we can sometimes add the file filters back into the

  • 1

    Can Tasks be stacked at same time in the Task Timeline?

    Bruce Gunderson · 1 · Last reply by Matt Mason

    How does Clarity manage tasks when they are stacked on top of each other in the Task Timeline?

  • 2

    Issue exporting Clarity Rand database using SQL Server

    James Nolan · 1 · Last reply by Matt Mason

    While exporting the Clarity rand database using SQL server connection, we ran into the following issues and would appreciate your support with resolving.

    1. Clarity index data base is empty
    2. The Modeltime query table is only available for some users, we need that to be available for all the users working on the models. 
    3. There are some query tables that are empty. E.g. (Diagnostic chart, User group, User group project, User group Revit user)
    4. Only some users are visible in user query tables. 
    5. Model Size is negative and unreal number is query tables.
    6. We need to produce a 'matrics over time'
  • Clarity Service Account Password Changed – What to Update

    Sherry Pittman · 0 · Posted

    If you changed the password to the account you use to run your Clarity services, this will stop Clarity from functioning properly until the password is updated in all locations it is used.

    Host

    On the Host this identity is generally used for the following:

    IIS

    • ClarityReportingAppPool
    • ClarityWebAppPool
    • ClarityWebServicesAppPool

    To Update

    • Right Click and select Advanced Settings
    • Select Identity, then the ...
    •       
    • Select Set
    •      
    • Enter the Domain\Username, then password and confirm.
    • Start the Application Pool
    • Repeat for the other two.

    Services

    • Monitoring Service
    • Clarity AD Sync Service

    To update

    • Right click and select Properties