New Topics

  • 1

    Need Help Setting Up a Task (Gluing to Another Firm BIM Account)

    Dan Warren · 3 · Last reply by Matt Mason

    So i'm trying to set up routine exports from our design models to a GCs glue hub. Ideally, I'd like to export several views with .GLUE appended to them and push that to the GCs glue project. I don't have glue set up on my account so I cannot host the GCs workflow on my account?

    I'm sure I could set up the task to export views with *.GLUE in the name to select which elements are being exported but how do i control which glue account/project the files are pushed to?

    We have all our design models set up

  • 2

    Add office to the available Keywords

    Dan Warren · 0 · Posted

    I think it might be helpful for those users with multi office organized servers to allow the use of the office as a keyword in the post task action.

    In our offices the file path looks like this: //servername/office/project name/

    If we could leverage the assigned office parameter set during the project startup it would dramatically simplify our project startup process.

    This would allow us to set post task action paths in the task templates as \\servername\[office]\[Project]\ and eliminate the need for template tasks that are specific to each office.

  • 1

    Backup Project and Worksets

    R Robert Bell · 1 · Last reply by R Robert Bell

    It appears the the Backup Project task opens models in order to process them. However, we need to be able to open those models with all worksets closed, for performance. 

    We have some site models that take more than 3-4 hours to open if all worksets are open, which is what Clarity is doing. The task often fails.

    Please allow us to configure the task to close all worksets in the models.

  • 1

    When upgrading from Revit 2018 to 2020 a couple of notable issues occurred.

    David M Ward · 1 · Last reply by Matt Mason

    The newly upgraded file is forced to Specify... (select worksets) when opening the Project.  The only way to fix this is to resave the file as a new central and change the option.  This does not happen during a manual upgrade of the file. 

    Another issue is the disassociation of the keynote txt file regardless of UNC pathing.  This does not happen during a manual upgrade of the file.

    Other linked files get pathed to what I believe is the C:Drive on the Clarity (local) server and require repathing to the correct location when finished.  They were UNC pathed prior

  • 1

    Launchable vs Enabled

    It’s seems a task is not longer launchable when you disable the schedule and I wonder if it is what’s expected. I set the “Enabled” option to No for a task that won’t need to be automated for a few weeks, but users still wanted to be able to run it manually from the project page. I just found out that even though the “Launchable” option is set to Yes, if the “Enabled” option is not, the task won’t appear in the quick launch menu. It seems to me it shouldn’t be doing that since the lightbulb help suggests it’s

  • Clarity Release Notes

    Matt Mason · 1 · Last reply by Matt Mason

    Please find the following Release Notes for Clarity:

    2023.1

    - Host Updates - Task Updates

    2023.0

    - Host Updates - Task Updates

    2022.1

    - Host Updates - Task Updates

    2022.0

    - Host Updates - Task Updates

    2021.1:

    - Host Updates - Task Updates

    2021.0:

    - Host Updates

    - Task Updates

  • 1

    Add Priority to the Task Columns in the Completed Task List

    Dan Warren · 0 · Posted

    Just a thought. Could we add "Priority" for the tasks in the task column list?

    This would make it easier to troubleshoot prioritization with task setup.

  • 1

    We would like to have a task that allows us to download files from BIM360 Glue into a ProjectWise folder.

    travis wollet · 1 · Last reply by Matt Mason

    We have designers/engineers/contractors producing coordination models in BIM360 Glue. We would like to be able to automatically download the file from there and save it into ProjectWise, where more internal staff have access to review the model.

  • 1

    False Error Report?

    R Robert Bell · 1 · Last reply by Matt Mason

    I received the attached email saying that a task had an error, but when I review the task, it appears to have completed.

    What am I missing?

  • 4

    Task output to Egnyte

    Brian Zuzik · 1 · Last reply by John Dutz

    Anyone else using Egnyte as their primary file storage platform? I want to be sure tasks can be automated utilizing the desktop connector.

  • 4

    I cannot see the date on the Model Metrics Graphs

    Jordan Mussett · 0 · Posted

    I cannot see the date on the Model Metrics Graphs, particularly in the upper half of the graph. Please see the attachment.

  • 1

    DB Export - Check box for models to export

    Lisa Sprague · 1 · Last reply by Matt Mason

    Would like to have an option on which models I want to run the DB Export on. When I create a template for a DB export it takes all the Revit models in the Project. I would like to be able to select which models I want.

  • 1

    Shift Task Timeline Hours

    Alex Wilson · 0 · Posted

    We run all our backups and metrics at night, starting after people stop work, however the task timeline is only midnight to midnight. It would be great to be able to set the hours from say 8pm to 7am, so i can just examine the automated tasks, of one night, without having to jump from the day before to the day after

  • 1

    2021.1 has several pages encoded as "Danish" so Chrome asks if you'd like to translate them.

    Jason · 0 · Posted

    It happens most often on the server-level Tasks page. I've seen it on one of the metrics sub pages as well, but can't find it at the moment. 

  • 4

    Meaningful File Size Reporting - Clarity and BIM360

    Jordan Mussett · 3 · Last reply by Scott MacKenzie

    It will surprise nobody here that sometime around August or September Autodesk decided to tell us the cumulative file size of the model(s) on BIM360. That is, that particular model and all the models that it currently has linked. Please alter the software to report meaningful individual file sizes again.

  • 1

    NWC Export Task errors

    Guillaume Lallier · 0 · Posted

    I am trying to export NWC and I keep getting errors, in relation with the 3d view to export.

    As I saw on your site, I can't really control what view other professionals will configure in their models.

    Can you help me configure this task correctly. I need help with this please.

    Thanks

  • 1

    Task Sat in New too Long

    Dan Warren · 0 · Posted

    I have many tasks that launch at around 12AM each day. Mostly, these tasks are routine data exports. But Many of the tasks that launch each night fail out while sitting in the new category. These tasks are failing out very quickly after the tasks are started up.

    Last night we had 79 of 130 tasks fail. Is this a high error rate? It seems really high. This is happening every night and I have exhausted my and my IT teams capacity to troubleshoot. Any recommendations?

  • 1

    no task available

    Even though ther are many tasks created for this project, I get this message.

  • 1

    Notification Emails sent on All task completion.

    Guillaume Lallier · 1 · Last reply by Matt Mason

    Even though not checked or selected, I receive notification emails on all tasks completed. Any idea ^

  • 1

    Is there a way to track upload / download performance from Clarity Accelerator

    Kenneth Heinz · 0 · Posted

    We are having complaints about the amount of time to open projects in Revit 2020 on our Clarity Server.  Is there a way to track throughput to the clients Clarity Accelerators?

    There aren't any issues with the Revit 2018 just the Revit 2020.

    Sincerely,

    Ken