As the question says,  after a task fails so many times Clarity disables it and adds a note in the task (which is great). How many fails does it take disable? 

We've had a few cases where projects were upgraded on ACC and the BIM Manager forgot to go to Clarity and ugrade the project there and tasks just stopped running. Is it possible for Clarity to just do this on it's own?

I'd like to filter a door table that I'm adding to a Data sheet.  We have nested door panels in our assembled door families.  Currently when I make a Door Table, it's showing the individual nested door families as well as the overall assemble family.  We have used the "Appears In Schedule" parameter to filter out the panels in our Revit Door schedule, I'd like the ability to do the same in our door tables that we've added to our data sheets.  

I've looked at the help menu and I see an option to filter Category Tables, but I don't

I have been having some issues with task queue saturation recently that I haven't previously. From what I have found it appears that projects with models that haven't been synced by non-clarity users for months or even years are churning out tasks for all models, despite being set to "On Change" for all their tasks. This results in Current Tasks filling up too quick for our Clarity task machines to handle. Left on its own, Clarity ends up with a 2000-3000 task backlog after a day or two. Teams expecting PDFs or DWGs are seeing delays and my planned runtimes

Is there a way (or could there be a way) to add columns to the All Projects table view? I saw a couple of other requests about adding task/task server specific columns, but I'm thinking more along the lines of the built in project properties like Type, Hub, Office, maybe Tags and also custom Project Parameters like if we create a BIM Manager parameter (which we have) it would be great to be able to filter the list of projects by that parameter or by office or filter out our hub to see what projects are hosted on external hubs,

Help with migrating from on-prem to cloud, could you support us in this effort? Thank you!

Seems like a bunch of bug fixes and given how buggy it is, we're just hoping it will help a little to be on the same version as our users. It's been out for nearly 2 months now and I imagine you've had some time to test, but if it's more problematic to upgrade than to stay at 16.4, we will wait.

Hello,

We are upgrading our physical local server and need to transfer the Clarity Host on current virtual server on the old physical hardware to the new physical server with the transferred or copied virtual server with the Clarity Host. What is the best way to do this? Would setting up a meeting with Imaginit support be helpful?

Any knowledge would be appreciated.

Thanks,

FileNotFoundException: Could not find file "xxxxxxxxxxxxxxxxxxxxxxxxxxxxx"  1 File(s) attempted to Copy: 0 successful, 1 errors. Post Task Action/Delivery Failure it seems to be making a .zip file but it is unable to copy/move it to a target location

We were invited to work with a client's ProCore site and I would like to automate the requested Revit model upload. I am now looking for the folder path that I need to enter for the ProCore sync directory.

Does anyone know why we are missing a chunk of the task lists/options under "Setup Tasks?" Do we need to update Clarity? We just recently updated to 2024 and our build number is 24.0.5.0.

We're looking to create Room Data sheets in an 11x17 or 22x34 Landscape format.  I'm not seeing any information on how to adjust the size.  

If I go batch print the Room Data sheet, when I adjust the print setting, it just switches back to the default when you print.  

Is it possible to get the name of the workset each linked Revit model is placed on?

I have been running the Revit Database Export task with the Workset Data Option setting set to Exhaustive (and Medium), but my report options do not include a Workset Name or Workset ID for Revit link instances.  I also do not see workset information in the SQL database for the project in the RVTLinks tables.

I have project with over 200 Revit models, it would be very helpful if I could know if all their links were on an appropriate workset.

Thanks.

Recently had my Clarity brought back after losing the service, but when I try to access my projects, they have all been set to Revit 2023. Can this be fixed?

I've been puzzling this out for a couple days and I'm stumped. If I wanted to make the process of downloading a prepping a model for eTransmit from BIM 360/ACC, how would I do that?

The process I'm trying to replicate:

1) Publish the target model and all linked models 2) Download the target model and all linked models to a local location 3) unzip the downloaded file from BIM 360/ACC 4) Open the target model and save as central file 5) Confirm all links are now relative 6) SWC / Close 7) eTransmit target model (and run cleanup tasks)

Our host server is using a lot of memory. What are some best practices to manage the memory on the host server?

Thanks,

Bruce

We have a project with several models and I would like to generate a report of all of the schedules that exist in each model.  I don't need all of the 'internalxx' variations of things like revision schedules and keynote legends.  Is there a way to do this?

I'm comparing the Backup Project and the BIM360/ACC Download tasks. They both seem to do the same thing but with slightly different means.

The Backup Project task is more of a true backup for BIM360/ACC (appears to pull additional information like Issues, checklists, RFIs, linked files etc). This information (which could be quite a lot) is then zipped and put in a designated location (on the host or a server location). This appears to work with live Revit models (and apparently it will bundle in linked files if it can find them). 

The BIM360/ACC Download task seems to be more

I am wondering if a feature upgrade (or existing feature I may be unaware of?) could be made to allow for files to be emailed to a user upon completion of the task.  

e.g. export DWG or export PDF, I would like to be able to email the file directly to the user that requested the file. In a perfect world based on file size there would be options for emailing directly or emailing a link to download the file.

Alternately, a way that when a task is initiated by the user, for the username to be available to post