Top Topics

  • 1
    Solved

    Project Database Error

    Nick Bower · 3 · Last reply by Matt Mason

    We keep receiving Project Database errors and I am trying to track down the root cause.  The verbiage from the error report is below.  The project we are running this on was not started with our Revit Template so we are kind of guessing as to what it could be, but i suspect that maybe their Sheet Order Parameter.  It appears that the sheet order parameter listed in the error below is Text and not an Integer or Number.  Any help would be greatly appreciated so we can avoid this sort of thing going forward.

    Export Error in Table: Sheets

  • 1
    Answered

    Does Clarity 2019 support Revit 2020?

    Samuel Leo · 1 · Last reply by Matt Mason

    We have installed the latest Clarity update on both Central Host and Task Server but don't see Revit 2020 support yet.  With Revit 2020 out, and the so many improvements implemented that would benefit all disciplines, we are seeing an increase interest to start using Revit 2020 even before it's 1st Service Pack is released.

  • 1

    bim360 next gen project models not showing

    Matt P · 2 · Last reply by Matt P

    We set up a bunch of bim360 next-gen projects yesterday and none of them are seeing any project models.   I have run a rescan.   when I log in with our clarity service account I can see the models.

  • 1
    Answered

    How come the filter applied excludes all models?

    Max Bodnar · 5 · Last reply by Matt Mason

    See picture attached

    Added filter to exclude based on string but testing it shows that all models will be excluded

  • 1
    Answered

    Filter Files Based on a Sub-Folder

    Tom Kemp · 5 · Last reply by Matt Mason

    We have a couple of standard sub-folders under our working folder where our models live.  1 is for archive copies of the Revit model, the other is for linked Revit models from consultants.

    We would like to be able to include the linked models folder, but exclude the archive folder.  I can do this with the individual files, but it would be much easier to be able to set those up when we create the project and not have to manage it with each archive or update.

  • 1
    Solved

    task server failed to update

    Jeremy Luebker · 1 · Last reply by Jeremy Luebker

    our auto update on 2 task servers failed. manual update also failed. logs attached.

  • 1
    Answered

    Links in Emails: URL formatting

    Andreas Dieckmann · 2 · Last reply by Matt Mason

    Links in Clarity-generated emails are by default formatted using HTTP and the server name, e.g.:

    http://SERVERNAME//CentralAdministrator/ProjectTasks/TaskStatus/178

    What do we need to do in order to have them formatted using HTTPS and the server URL, e.g.:

    https://SERVERDOMAIN.COM/CentralAdministrator/ProjectTasks/TaskStatus/178

    We tried the settings "Notify URL Type" (both with "External" and "Fixed") and "Notify URL location" in the Settings menu but instead of the URL we entered links in emails now pointed to the server's IP address (and no https).

  • 1

    Clarity Report Filter

    Max Bodnar · 4 · Last reply by Max Bodnar

    Hi

    When applying filter in reports and report results contains 2-3 results, the filter window cannot be resized. Its sometimes difficult to apply new filters. Not sure if this can be improved to allow filter window to be re-sized. Current workaround is to set it to All and then apply new filter.

    Thanks

  • 1

    Create a Naviswork NWC export task that creates a 3d View on open

    Peter DeRooy · 0 · Posted

    When we get external models most of the time all the views have been removed. If not the we create a UpdateRevitModelFromDisk task to to that. We create views in our Revit Mech Model to export the Arch model that only shows that link to export to NWC. This takes more time by loading the Mech model first with the arch link. 

    It would be great to have an option for the Navisworks task to create a 3d View with no links loaded on the fly to then export it to nwc with a file name.

    This way we would

  • 1
    Solved

    Firm Standard metrics cannot be deleted

    SCOTT BURKE · 0 · Posted

    When under administrator Metrics you cannot delete any firm standards you create.

  • 1

    SaveAs PDF Dialog

    Peter DeRooy · 1 · Last reply by Peter DeRooy

    I am still getting the SaveAs PDF dialog on task processors from time to time.

    This causes that that processor to stop running tasks.

    The Task Tray app should watch for this and close it and report the issue to the host.

  • 1

    Creating a Dynamo Task

    Atlas Kazemian · 3 · Last reply by Atlas Kazemian

    I am trying to create a dynamo task and I am following the steps on the Clarity Help page but I am not sure how to post a script to the script folder(step 2). 

  • 1
    Planned

    User interface improvement

    Matt P · 0 · Posted

    It would be great to be able to jump from a project card on the metric summary page to the project home page view a quick hyperlink.

  • 1

    add Keywords to Task Template names and Copy Tasks from project

    Peter DeRooy · 2 · Last reply by Peter DeRooy

    When using Task Templates  use Keyword in the template name to automatically name the new assigned tasks in a project.

    Same request when creating a new project from a template Project. 

    In the template project have tasks created with Keywords in the names. When the with tasks are copied have the keywords swapped out the the value of the keyword to automatically name the task. 

  • 1

    New Backup Task - Milestone submission

    Peter DeRooy · 2 · Last reply by Peter DeRooy

    Create a New backup task the is run on demand that prompts for the milestone submission description that is added to the Zip file name with the current revision in the Revit project.

    Right now we can create a dated zip file on a schedule in Clarity.  Most times user create their own zip right after a milestone submission. It would be great to have Clarity do this so the process is done on every project for every milestone. 

    On way to do this is to add this feature to the Revit Clarity addin so it can pop up the

  • 1
    Acknowledged

    Time and Date format change using Clarity

    Simon Arnbjerg · 7 · Last reply by Simon Arnbjerg

    The time and date format change when we print with Clarity compared to how it setup in the project.

    See attached picture

  • 1
    Under Review

    Keyword [ ] Separators

    Andrew Beazley · 1 · Last reply by Matt Mason

    we often need to use "[" and "]" characters in files names of PDFs, NWCs, RVTs, IFCs, etc, but currently seem to be unable to, as Clarity uses [ and ] as keyword separator characters. Can these be changed to something less likely to be used or an admin customisable set of characters at the host server level. eg keyword separator characters like { and } or < and > instead?

  • 1
    Solved

    Not pulling new model for BIM360 project.

    Philip Chase · 5 · Last reply by Matt Mason

    We are trying to run PDFs for a submittal this afternoon and all of the sheets being produced are out of date.  Checking the 'Date Modified' on the model located in C:\Users\clarity\AppData\Local\Autodesk\Revit\Autodesk Revit 2019\CollaborationCache\..... of the task server, it says the model is from 3:45AM last night.  

    I know that with local models, tasks that are run close to each other (within 30 min or so) Clarity will use the same model instead of pulling a new one.  What is that window for a BIM360 project?  Is it 24 hours?  Other than deleting all of the models on every task server

  • 1

    Room Image Export - Help File Update

    SCOTT BURKE · 0 · Posted

    Please add an "important note:" to the help file for "Room Image Update" that the view you use must have the rooms category visible in the view for this task to work.

  • Migrating to BIM360 with Help From Clarity

    Matt Mason · 2 · Last reply by Matt Mason

    As you begin to have projects that you want to migrate from older versions of Revit to BIM360, Clarity now (in 2019.1.6) has some updates that can help you with this process.

    For example: 

    - Need to upgrade from C4R/Revit 2018 to BIM360/Revit 2019? We can help with that!

    - Migrate from one BIM360 hub/project to another

    Using Clarity for the Migration Process

    In most cases, these processes take several steps:

    1. Getting the models out - either using the PublishRevitModel, or A360Download to pull files out of where they are currently residing, into a local UNC path on disk.