I know in the Clarity web UI we can see the total time saved on the task servers page but this is a running total from when the system came online.   We can also see total time saved for each project on the project pages in the web.

Is there any way to filter time saved numbers by date or by project tags or by type of task?  Is this possible in the SQL management studio?

I have checked some of these projects and the tasks for model metrics and performance advisor are running fine on all of them but I see nothing for most of the projects through the model metrics summary card page.   This has been filtered for 2019 projects if that matters.   As you can see a few projects show data but most don't.

It would be great if we could assign the 'use project's office' for task server assignment in the project setup page.

What does archiving a project do in relationship to metric data?   We want to keep model metric information in the system but remove the projects from the all projects page as there is no more need to run tasks.   How does this work?

It does not seem like our global time saved stats are going up anymore, I believe they have been at the same value for over a day now.

All of our task servers are pointed to our folder that contains our dynamo script, this was working before we upgraded from 2019.0 to 2019.1. Now we don't seem them in the drop-down on the task setup page. Not sure what else to look for.

My Database export keeps failing. The task server won't claim the task. It evaluates it and just freezes. All other tasks execute just fine. Any ideas?

Ever since the last round of updates I am no longer able to create new projects or modify the post action of any task.

The error I'm getting when trying to create a new project is:

this could be due to the directory not existing or insufficient privileges for the Clarity account: IIS APPPOOL\ClarityWebAppPool

All of the current tasks are completing without errors, however if I try to modify the post action to move the PDF's (for example) to a new location i get the error:

Configuration - Error validating folder:

Even when I just click on an existing project

The Data Sheet categories for instances should include Mass families. With so many room data sheet workflows, using addins to make blocks of Masses, this would be a good category to add. Egan Space Planning tool makes mass family blocks to hold room data information based on a spreadsheet of room size requirements.

There are a number of other similar workflows with Dynamo or other addins. The process is to move the blocks around to inform the design and then transfer the info into rooms. I'd love to see masses added to the categories so I can create data sheets

Cannot set folder path for move/copy task

Add "request rescan" to project home page Pencil icon

I thought it might be helpful to see some examples of what the in-session Appearance settings looked like and what the time differences and file size difference are.

Time Saving Tip

In a nutshell, unless you are printing 3d views for final prints, you can probably get away with Low for the raster settings for Appearance.

Hardware

In this test I am using the Clarity PDF driver the Task Server on my laptop

• Windows 11
• 13th Gen Intel(R) Core(TM) i7-13850HX 10 GHz
• 64gb Ram
• NVIDIA 6gb gpu

Clarity 2025

Same set each time with Raster set to Color

Clarity PDF

Reboot the machine after upgrading if you haven’t done so already, this may fix the issue.

The 503 Error means there is an issue with the application pools, typically this means they aren't running and the most common reason is the credentials.

Log onto the host machine as the Clarity service account

Check the Application Pools Open IIS (Internet Information Services) Select Application Pools on the Left

There are three Clarity application pools Right click on each one in turn and stop the service if it is running

Right click again and go to Advance Settings

Select Identity then select

If you want to set up Office Locations to specify for Task Servers, there are a few places that needs to be set.

In the Clarity Web Portal

• Log into the Clarity web portal as an Admin
• On the Server tab, Offices, add the office locations.
• Once you assign an office to a project, it will increase the number of projects.
• Once you assign an Office Location to a task server, it will increase the number of Task Servers.

On the Task Servers

• Log onto the task server as the designated Clarity account
• Open the Clarity Task Tray
• On the

Issue

You replaced a task server, but you can still see the old one on the Task Servers list

Cause

The task servers will drop off the last after Clarity hasn’t seen them for 21 days, unless there are still projects assigned to it.

You can force the removal as long as there are not projects assigned to the task server.

Solution

In the Clarity web portal, Task tab, Task Servers, select the task server to see if there are any projects assigned to it. 

If there are Projects assigned, you will need to go to each of the projects

If you are trying to update the software and are running into the following error message

Could not load file or assembly Ionic.zip, you will need to copy the file from another location to resolve the issue.

Resolution

Log onto the host as the Application Pool identity

Through File Explorer, browse to: C:\Program Files\IMAGINiT Technologies\Clarity Monitoring Service

Copy the "Ionic.Zip.dll" file to a network location that you can access from the task server. Copy that dll into the following folder on your task server: 

C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit Make sure it isn't blocked by right clicking and

The Clarity team is happy to announce the availability of Clarity 2025.1!

This new version includes:

• Bluebeam Integration
• Multi-Project Actions
• Task Management Enhancements

And more. You are welcome to join us at the link below for a short webinar related to what's in the Clarity 2025.1 product.

Date: Wednesday November 27, 1pm EST.

Register Here

How Will I Get My Copy?

An email will be sent in the next day or so to the designated contact for your company with the new download.

If you do not receive it within a couple of days, please:

1. Check the spam filter

Issue:

Error sending task diagnostics from the host when things are locked down due to security reasons.

If sending diagnostics normally works, then clearing the logs folder will likely resolve the issue and this configuration change is not needed.

Please refer to the following blog to clear the logs folder:  https://imaginit.helprace.com/i602-how-to-clear-the-task-server-logs-folder

 Process:

1. Log onto the task server as the designated Clarity account
2. Exit the Clarity task tray and stop the Clarity Windows task server service in Services
3. Zip the content of the logs folder (replace the highlighted value with your version of Clarity if different): C:\ProgramData\IMAGINiT Technologies\Clarity Task Server 2024\Logs
4. Delete

This change is Revit version specific!

If you are running into issues with the Revit DBExport task and want to skip certain categories, you can modify a config file to do that.

Process

This change is Revit version specific!

• You will need to log onto the task server as the designated Clarity account
• Exit the Clarity task tray
• Make a copy of the highlighted config file for the version of Revit you want to change C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit\202#\Plugins\RevitDBExport.dll.config
• Change the extension from .config to .orig so we have a backup copy of the original settings
• Modify