Want to see what’s updated in Clarity?

Clarity updates are issued as needed, rather than on a schedule, so you can check to see what is in each update in the links below.

Update Links 

Check your version(s) below for the latest notes and updates. Keeping up to date with the most current Clarity Version is always a good practice and may help prevent Task issues that may arise during your daily workflow.

 2025.1                                                    

It would be great if the Task Servers tab showed whether the Desktop Connector is running, signed in, or has no project selected. More often than not I find that the DC rebooted and has the pending dialog to select projects. This go unnoticed until someone logs into the task machine or notices B360 tasks not completing. The DC looks to be crashing or rebooting exponentially more on the task machines than for regular users.

Thanks.

We recommend that the task servers be at least comparable to workstations used in production, if not stronger, especially if you are planning on running multiple sessions of Revit and or multiple logins (not typically recommended due to permission issues). 

When referring to the Revit System Requirements.

Do not go with anything lower than the Value, but Performance is recommended, or value with double the ram if you have large models with multiple links.

If you choose to use virtualization, be aware that graphic intense tasks will not perform as well without a physical graphics card.  Refer to the Virtualization section below.

It'd be awesome to run the Unified Sync command when/if Teams gets updated instead of just at a specific time.  We keep having timing issues with outside clients where they will upload documents at different times of the day and we end up missing things.

Hello, the check box "Show "Only On Change" tasks" in the task timeline overview, doesn't work. When unchecked, I still see "Only on change" tasks in the overview list. I can't refresh the page because it will re-check the option by default, so I am stuck in a loop. If I uncheck and recheck, it will compress the entire list into one single line of incomprehensible text.

Thanks,

If you have anti-virus installed on the task server, it can interfere with processing tasks.

This post is for task servers not installed on the host server.

Symptom

Clarity Task Tray disappearing or not running.  Lots of tasks fail with "The task has apparently died."

Anti Virus is removing the file or folders.

Resolution

Clarity Exclusions

Add exception for the following path

C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit

Add exclusion for the following files

• ClarityTaskTray.exe
• Clarity.TaskServerWinService.exe
• LaunchTaskServer.exe
• IMAGINiT.Updater.exe
• Clarity.BIM360Utils.Delegate.exe
• Clarity.Task.Delegate.exe
• LicenseRequester.exe

Autodesk Exclusions

For a full list of exceptions please refer to the Autodesk link below.

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-exclusions-I-can-implement-to-make-programs-run-better.html?msockid=37b62c7b126b64c91a12382f13396502

There is a way to place the task back into the queue if it opens in one session of Revit with an exception, so that it can be tried again.

If you prefer the task fail, the setting will need to be False.  If you want the task to be put back into the queue, the value should be True.

There is not currently a configuration for a number of attempts, so it will continue until it times out if set to True.

This change is on a per Revit version basis!

Process

• Log onto the task server as the

Provide a place in the web interface for us to upload dll's for custom clarity tasks which are then distributed to task servers as required. Copying the files over to each individual task sever is a very tedious process which, when debugging, can add hours to custom task creation and testing.

Possible functionality could also include:

• A setting for WHEN this custom task should be "released" - so it can be scheduled at a time the task servers are likely to be idle
• Locking this function down to "super admin" users to avoid errors
• Task name override 
• Task category override

It would be of huge benefit to us to have the Error message from children tasks populate through to the parent task sequence. This would help us tremendously when reviewing the logs after a very large run (approx. 2900 task sequences). At the moment we need to open each failed task sequence to review the error message or use SQL & Power BI to review a process than can take hours 

Upgrading Clarity to a new version of the software requires running the Setup.exe.  While it is not as simple as running the Updater from the desktop, it is not overly complex.

There are video links below on the install process as well as blog links.  If you would like assistance with the install, please contact your sales representative to get some Design Assist hours (perhaps 2 hours) for a typical installation.

IMPORTANT NOTE

It is recommended that you have a current backup of the RandRevit database.

If Backup System Database is set to True in the General System Settings, you should

Hi Guys, I'm wondering if the team is considering to expand on the common task target settings, to allow the target selection to be filterable like in the existing target selection task setup:

Thanks!

When using BIM360/ACC Migrate With Revit 2024 files Clarity is reporting this error. StackTrace: at Clarity.SkyScraperApiProxy.BIM360Folders.FolderExists(SkyScraperApiProject project, String folder, Boolean createIfNotExists) at Cohort.RevitTaskPlugins.BIM360MigrateFiles.getModelsToMigrate(SkyScraperApiProject bim360SourceProject, IList`1 fromBIM360Documents, BIM360ProjectAndFolderDetails fromBIM360ProjectDetails, BIM360ProjectAndFolderDetails toBIM360ProjectDetails, String& sourceFolder, String& targetFolder) at Cohort.RevitTaskPlugins.BIM360MigrateFiles.Execute(Task t)

For certain types of tasks, addins are required.

We recommend only installing the addins needed for tasks. 

Some Autodesk addins install automatically with the software, but others are a separate install.  If they are not on this list, please do not install them as they may interfere with the Clarity software.

Please also be aware that some addins can cause ownership issues when processing tasks.

Additionally, some addins are build specific and may vary by Clarity version.  Please refer to the information below.

Revit Addins

Additionally, you will need to install the necessary add ins per version as needed for

This token likes to expire on Clarity Cloud. Apparently this does not occur on Clarity On-Prem. There is currently no way for us to know that it has expired. Our rep from ImaginIT sends me an email and tells me to go reauthenticate.

Proposed Solution: Send email to Company Administrator to go reauthenticate when this expires. 

When a user is in a project on the web portal, it might be useful for a banner showing the users assigned role. This could be easily overlooked by someone that is an admin and well acquainted. But for regular users and new users, they might not understand why they see what they see per project.

Issue

There is a security feature in Clarity, if you try to log into the web portal, or through the task server configuration with the incorrect password more than the number of times set in settings, the account will be disabled.  

You can modify this setting from the Server tab, Settings.

The task servers commonly use the Clarity@rand.com login, this account is sometimes also used in the Clarity Active Directory Synch tool on the host on the Clarity tab, you will want to update it there as well.

You will need to update it in all locations or it will

In order to enable Clarity to access ACC projects, the account manager must specifically enable access at the Account level.

To enable access:

1. Sign into the ACC portal as an Account Admin:  https://acc.autodesk.com/
2. Select the Apps icon
3. Select the IMAGINiT Clarity app and Install

   2. We only need access to Document Management
4. The icon will change to look like the image below and will show as Active.
5. The published files should show up in Clarity after about 5 – 10 minutes.

  Note: The Clarity ACC integration relies on the Forge interface for Project/model information; therefore, the models do not exist

We'll share what we're thinking about the Roadmap for Clarity, and you can give us your ideas of what we should focus on.

Join below for the August 22 session.

Clarity 2025.1 Webinar

When uploading a large number of folders to ACC Clarity hits a quota limit. When uploading 1600 folder it took 9 hours and timed out. I split the uploading into multiple task each around 400 folders. This worked and only took around 2-3 hours to complete. Could we get an option to have clarity automatically split ACC uploads into multiple tasks?

There are certain types of errors that will kill a Revit task.  Previously it was necessary to manually modify a config file.

In Clarity 2025, you can now just make the configuration changes in the Clarity task tray.

Make sure you log onto the task server as the designated Clarity account

Error Handling Overrides

• Open the Clarity task tray
• On the Revit tab

On the Revit tab, under Revit Error Handling Option, there are a few options, if you want to make selections you will want to set it to specified.

• None
  • No overrides
• Detached Only
  • This would only apply