Would it be possible to add an option to preserve cetin elements (so they don't get purged) when purging through the Revit audit and compact task. Sometimes there are unused elements that need to be kept and it would be nice to be able to isolate these and keep them from being purged.

It would be helpful for those instances that you need to communicate to the team at once. Perhaps the email to group could be on the Manage Users screen.

In order for tasks to run, the task servers must be online and logged in with the designated Clarity account at all times. 

For 360 projects, the Autodesk identity token must also be valid, both on the task server and in the Clarity web portal.

Task not Claimed

Task Timeout: Task sat in a 'New' status for too long, not moving! TASKSERVER3: TaskServerOffline: Task Server unresponsive to ping. Last checkin was 5/8/2024 1:36:10 TASKSERVER1(WIN): TaskDisabled: The UNIFIEDSYNC type task is not available on this task server.TASKSERVER2(WIN): Unknown: Not sure...

Or

: RevitStartupProblem: Possible Revit startup problem (Dialog box, licensing, etc)

Providing a heat map for server availability and peak times would help us balance our task load across servers more effectively. If this information was available at the point of task creation, admins could select the times when they knew their tasks were most likely to succeed. The heat map should be viewable as daily or weekly based on all currently scheduled tasks on the network.

The ClarityClient2021ClientRevit.exe is built with InstallShield, which supports most MSI-style options, including passing them thru to the MSI.

See this link for install options for the Clarity Client installer: 

https://docs.revenera.com/installshield21helplib/helplibrary/IHelpSetup_EXECmdLine.htm

If we had a Model Metric for the number of models linked by Internal and another for those linked by <Not Shared>, we could use the Task to check how many models could be affected by updates to Shared Coordinates and which ones need to be adjusted before making updates.

The Clarity Windows Task Server will process tasks that don’t require opening Revit. 

Some of the setup is inside of the Clarity Revit Task Tray, but since this runs as a service by default, the rest happens in the properties of the service itself.

Settings in the Clarity Task Tray for Revit

To limit the Windows tasks run on the task server, open the Clarity task tray, select the Server and Edit, go to the Tasks tab, expand Windows and Uncheck any tasks you don’t want processed on this task server.

Settings for the Service

Open the Services panel and select the

Issue:

If you get an alert like this, that means that the Autodesk identity on the task server is no longer logged in.

ClarityRevitTaskServer: BIM360 Token Gone Bad TASKSERVER02

The Autodesk BIM360 Token on TASKSERVER02 has recently gone bad! 

This is the Revit/AutoCAD sign-in, which is used to keep Autodesk products running in a batch mode. Clarity tasks will attempt to continue, but will likely be impacted!

• Time Since the Last Change: 12.3 hours
• # of times it successfully refreshed before failing: 0
• Application that (we believe) made the last change: AdSSO.exe v13.7.7.1807
• Desktop Connector Version: 16.5.0.2083
• Autodesk AdSSO Version:

We use the /REST/Task/{id} POST operation for creating "child" tasks from other tasks. These tasks show as having been created by the Clarity Administrator user. It would be great if that operation had an additional (optional) parameter to specify an actual user so that this user would get notified once the generated task is done.

It would be great to have API support for the process of merging metrics. That would of course include retrieving lists of models that metrics are currently being stored for.

Would it be possible to send a different kind of notification mail if a task server was merely paused, e.g. "... has been paused for ... hours"? Typically pausing a task server happens for a reason whereas a missing task server would require a fairly immediate reaction.

The timeline (both the detailed and the regular timelines) in Clarity show incorrect times when the servers are in a different timezone from the user looking at the timeline.

For example, this photo was taken at 3:49pm PST, from a computer in the PST timezone. 

As you can see, it currently shows the local time (red line) as 3:49pm, but it also shows several past events as happening several hours in the future. It seems it's displaying the timestamps from the local timezone of the server, without adjusting to the timezone of the web client. 

Allow the user to click on one of the bars in the chart to display list of all the tasks that ran at that time. Allow that list to be exported to csv or excel. 

Issue

You are trying to test something manually in Revit on the task server, and the Task dialog is launching when you launch Revit, even though the Clarity Task Tray is exited.

Cause

When the Clarity Task Tray for Revit is running, it puts an addin in the addins folder while Revit launches to pick up a task, when we are done with the task, we try to delete it...if we are unable to delete it due to permissions issues generally, then that dialog will come up even though the task tray is not running.

Resolution

You need to make

General

The task server update is a patch to the existing version of the Clarity Task Server software.  Example 24.1.13

Always log onto the task server as the designated Clarity account.  For most that is the service account set up for Clarity, however, if you have switched to Autodesk SSO, you will sign in with those credentials.

Process

Exit the Clarity Task Tray

Open Services

Stop the Clarity Windows Task Server service

Running the Updater

Right click on the Update Clarity Task Server for Revit and Run as Administrator

If a Windows permission dialog comes up select Yes to allow.

There are two Navis export setting that have been added to Revit recently, that would be beneficial to us. We would like to be able to control these from the clarity task instead of having to set them on each task pc for each version of Revit. 

The setting are "Separate Custom Properties" and "Strict Sectioning". See attached image. 

When creating a task parameter with the name "Target" like so:

The resulting TaskParameter value = *,a

If I rename the task parameter to any other name it returns the correct (singular) value "a"

It would appear that there might be a hidden property called "Target" that somehow is returning a value of "*" perhaps? When reporting all task parameters (when using any other name for this) I do not see TaskParameter Target = *

Introduction

These prerequisites are required for all types of Clarity host.

This guide does not cover the full configuration and operation of the software – merely the host prerequisites.

Hardware/Operating System Requirements

Clarity requires a server-class Windows Server operating system to be the central web server. 

A dedicated server is highly recommended.  Whether you will be using Revit Server in your environment or not, the prerequisites are the same for Clarity, so the System requirements below should be referenced.

I highly recommend that you go with the Performance requirements, but no less than the Value for either circumstance of concurrent

Issue

If you tried to kill a task in the current tasks queue, or it shows that it has been in progress longer than expected, it's likely that Revit is unresponsive or has crashed.

The task will eventually clear itself out of the list of current tasks, since only the task server can notice that the Revit.exe process is no longer running and mark it as "presumed dead".  

The problem is, this could take some time, so if you want to hurry things along a bit you can try the process below.

Resolution

• Log onto the Task Server as the designated

The Clarity team is happy to announce the availability of Clarity 2025!

This new version includes:

• Support for Revit 2021 thru 2025, with limited support for 2020.
• Revit Error Resolutions
• Aconex Integration  (additional cost module)
• Enhancements to Clarity Space Programming
• And more.

You are welcome to join us at the link below for a short webinar related to what's coming in the Clarity 2025 product.

Date: Thursday May 30, 1pm EST.

https://register.gotowebinar.com/register/6735875851840934743

How Will I Get My Copy?

An email will be sent in the next day or so to the designated contact for your company with the new download