New Topics

  • 2

    Clarity Revit Add-in download

    Andrew Neilson · 0 · Posted

    Download links for the Revit Add-in?

  • 1

    Cupix

    Derek Becher · 0 · Posted

    Has there been any discussion around giving Clarity the ability to upload files to Cupix, specifically NWD files?

  • How to Check the Status of the Task Servers

    Sherry Pittman · 0 · Posted

    In order for Clarity tasks to be processed on the Task Servers, the Task Servers must be logged in with the designated Clarity account at all times.

    If the machine does automatic Windows update, we cannot automatically sign back in and this will cause tasks to time out until the task server is signed back in.

    In addition to that, the Clarity Task tray must be running in order to process Revit tasks.

    For Clarity Windows Task Server tasks, that service must be running.

    The 360 Token for these tasks uses the credentials tied to the project in the Clarity

  • 1

    Task Targets Edit Form Filter

    Derek Becher · 0 · Posted

    In the new task target menu can we get a search bar to filter down the list of available models. On large projects it can be hard to sort through all them.

  • 1

    Historic Task Metrics in Task Setup Page

    Holden Fleck · 0 · Posted

    For the sake of tracking the historic "health" in terms of Completion vs Error count or percentage, it would be great if this info could somehow be visualized within a Clarity project for each specific setup task.

    I could see it being helpful within the setup page of the task itself to see a count of how many times that task has completed or errored out.

    Separately, it would be cool also to have options for visualizing (pie chart, bar chart, etc...) which tasks in the project overall are succeeding or failing (maybe more important to see which one is

  • 1

    Clarity Task Utility

    Steve Cardinal · 0 · Posted

    The Clarity Task Utility does not accurately retrieve/report on Task Sequence tasks. Seems it will show subtasks that are claimed but not in progress. It also doesn't include the Task sequence task itself. Can this be updated/fixed?

  • How to Check if a Clarity Update is Available

    Sherry Pittman · 0 · Posted

    Want to see what’s updated in Clarity?

    Clarity updates are issued as needed, rather than on a schedule, so you can check to see what is in each update in the links below.

    Update Links 

    Check your version(s) below for the latest notes and updates. Keeping up to date with the most current Clarity Version is always a good practice and may help prevent Task issues that may arise during your daily workflow.

     2025.1                                                    

  • 1

    Show whether Desktop Connector is signed in

    Angelica · 0 · Posted

    It would be great if the Task Servers tab showed whether the Desktop Connector is running, signed in, or has no project selected. More often than not I find that the DC rebooted and has the pending dialog to select projects. This go unnoticed until someone logs into the task machine or notices B360 tasks not completing. The DC looks to be crashing or rebooting exponentially more on the task machines than for regular users.

    Thanks.

  • Clarity 2025 Task Server Requirements

    Sherry Pittman · 0 · Posted

    We recommend that the task servers be at least comparable to workstations used in production, if not stronger, especially if you are planning on running multiple sessions of Revit and or multiple logins (not typically recommended due to permission issues). 

    When referring to the Revit System Requirements.

    Do not go with anything lower than the Value, but Performance is recommended, or value with double the ram if you have large models with multiple links.

    If you choose to use virtualization, be aware that graphic intense tasks will not perform as well without a physical graphics card.  Refer to the Virtualization section below.

  • 1

    Only Change but with TEAMS!

    Lee Hammarback · 0 · Posted

    It'd be awesome to run the Unified Sync command when/if Teams gets updated instead of just at a specific time.  We keep having timing issues with outside clients where they will upload documents at different times of the day and we end up missing things.

  • 1

    Task Timeline, Show "Only On Change" not working

    Jean-François L. · 0 · Posted

    Hello, the check box "Show "Only On Change" tasks" in the task timeline overview, doesn't work. When unchecked, I still see "Only on change" tasks in the overview list. I can't refresh the page because it will re-check the option by default, so I am stuck in a loop. If I uncheck and recheck, it will compress the entire list into one single line of incomprehensible text.

    Thanks,

  • Clarity Task Server Anti-Virus Exclusions

    Sherry Pittman · 0 · Posted

    If you have anti-virus installed on the task server, it can interfere with processing tasks.

    This post is for task servers not installed on the host server.

    Symptom

    Clarity Task Tray disappearing or not running.  Lots of tasks fail with "The task has apparently died."

    Anti Virus is removing the file or folders.

    Resolution

    Clarity Exclusions

    Add exception for the following path

    C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit

    Add exclusion for the following files

    • ClarityTaskTray.exe
    • Clarity.TaskServerWinService.exe
    • LaunchTaskServer.exe
    • IMAGINiT.Updater.exe
    • Clarity.BIM360Utils.Delegate.exe
    • Clarity.Task.Delegate.exe
    • LicenseRequester.exe

    Autodesk Exclusions

    For a full list of exceptions please refer to the Autodesk link below.

    https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-exclusions-I-can-implement-to-make-programs-run-better.html?msockid=37b62c7b126b64c91a12382f13396502

  • Clarity 2025 Revit Task Server Config to Reset Claimed to New When Open Throws an Error

    Sherry Pittman · 0 · Posted

    There is a way to place the task back into the queue if it opens in one session of Revit with an exception, so that it can be tried again.

    If you prefer the task fail, the setting will need to be False.  If you want the task to be put back into the queue, the value should be True.

    There is not currently a configuration for a number of attempts, so it will continue until it times out if set to True.

    This change is on a per Revit version basis!

    Process

    • Log onto the task server as the
  • 1

    Upload location for custom task dlls

    ConnieGoznik · 0 · Posted

    Provide a place in the web interface for us to upload dll's for custom clarity tasks which are then distributed to task servers as required. Copying the files over to each individual task sever is a very tedious process which, when debugging, can add hours to custom task creation and testing.

    Possible functionality could also include:

    • A setting for WHEN this custom task should be "released" - so it can be scheduled at a time the task servers are likely to be idle
    • Locking this function down to "super admin" users to avoid errors
    • Task name override 
    • Task category override
  • 1

    Task Sequence Error Message

    ConnieGoznik · 0 · Posted

    It would be of huge benefit to us to have the Error message from children tasks populate through to the parent task sequence. This would help us tremendously when reviewing the logs after a very large run (approx. 2900 task sequences). At the moment we need to open each failed task sequence to review the error message or use SQL & Power BI to review a process than can take hours 

  • Clarity 2025 General Upgrade Instructions and Video Links

    Sherry Pittman · 0 · Posted

    Upgrading Clarity to a new version of the software requires running the Setup.exe.  While it is not as simple as running the Updater from the desktop, it is not overly complex.

    There are video links below on the install process as well as blog links.  If you would like assistance with the install, please contact your sales representative to get some Design Assist hours (perhaps 2 hours) for a typical installation.

    IMPORTANT NOTE

    It is recommended that you have a current backup of the RandRevit database.

    If Backup System Database is set to True in the General System Settings, you should

  • 1

    common task target fIlterable

    Brooke Peterson · 0 · Posted

    Hi Guys, I'm wondering if the team is considering to expand on the common task target settings, to allow the target selection to be filterable like in the existing target selection task setup:

    Thanks!

  • 2

    BIM360/ACC Migrate - Failed for Revit 2024

    Tony D · 2 · Last reply by Matt Mason

    When using BIM360/ACC Migrate With Revit 2024 files Clarity is reporting this error. StackTrace: at Clarity.SkyScraperApiProxy.BIM360Folders.FolderExists(SkyScraperApiProject project, String folder, Boolean createIfNotExists) at Cohort.RevitTaskPlugins.BIM360MigrateFiles.getModelsToMigrate(SkyScraperApiProject bim360SourceProject, IList`1 fromBIM360Documents, BIM360ProjectAndFolderDetails fromBIM360ProjectDetails, BIM360ProjectAndFolderDetails toBIM360ProjectDetails, String& sourceFolder, String& targetFolder) at Cohort.RevitTaskPlugins.BIM360MigrateFiles.Execute(Task t)

  • Task Server Addins

    Sherry Pittman · 0 · Posted

    For certain types of tasks, addins are required.

    We recommend only installing the addins needed for tasks. 

    Some Autodesk addins install automatically with the software, but others are a separate install.  If they are not on this list, please do not install them as they may interfere with the Clarity software.

    Please also be aware that some addins can cause ownership issues when processing tasks.

    Additionally, some addins are build specific and may vary by Clarity version.  Please refer to the information below.

    Revit Addins

    Additionally, you will need to install the necessary add ins per version as needed for

  • 1

    Send email on Autodesk Authentication expiry

    Micah Gray · 0 · Posted

    This token likes to expire on Clarity Cloud. Apparently this does not occur on Clarity On-Prem. There is currently no way for us to know that it has expired. Our rep from ImaginIT sends me an email and tells me to go reauthenticate.

    Proposed Solution: Send email to Company Administrator to go reauthenticate when this expires.