New Topics

  • 2

    Sheet Collections filter for PDFs

    Dustin Gore · 2 · Last reply by Dustin Gore

    Now that Revit models can have Sheet Collections, can this be added to the filtering options for PDFs?

    Specifically for PDFs, but perhaps others could use it on some of the other export options as well.

  • Clarity Archive a Project

    Sherry Pittman · 0 · Posted

    Archiving a Project enables you to make a full backup of your Clarity Project and all of its components:

    • Project Database
    • Tasks
    • File Filters
    • Datasheets
    • Reports
    • Project Artifacts
    • Revit Models (via pre-existing Clarity backups)

    This process can be used to take Projects offline (and bring them back later), or to migrate a Project from one server to another.

    Notes About Archive Requirements:

    • The project must be Active (not deactivated in Clarity)
      • You can see deactivated projects from the Projects tab by selecting the icon shown below.
        • To reactivate, put a checkmark in the box of the project and select Activate.
  • 4

    Clarity Task Request: Enscape Batch Rendering

    Trevor Taylor · 0 · Posted

    If you all could hack Enscape's rendering output and provide a way to batch render, I believe you'd gain some new customers and add A LOT of value for your existing Clarity customers.

    Trevor Taylor, ZGF Architects

  • 1

    Clarity project isn't seeing one of my models on ACC

    tanya · 0 · Posted

    I have an exterior model that is on ACC but it keeps becoming missing from the list of models for tasks. I will have it one day and the task will run, but then the next day it disappears or shows some model that isn't on ACC and the task will fail. The file in the image highlighted is NOT on ACC. It should be the file named in the bottom image. This model was not renamed on ACC it was saved as with the correct file name. Audit and compact tasks did pick it up, but other tasks like

  • 1

    User Export

    Bruce Gunderson II · 0 · Posted

    Please provide the ability to export Users as a report to excel. For large sets of users that an admin would need to provide a report of all users would be nice and usable.

  • 9

    Navisworks Export settings

    Jason Metoyer · 1 · Last reply by Matt Mason

    There are some settings in native Navisworks exports that are not included in Clarity's Navisworks settings: "Convert linked CAD formats" "Separate Custom properties" "Strict Sectioning" Type properties on Elements"

    It would be great to control whether CAD links are exported, as well as turn off "Separate Custom properties" as you can through Revit.

  • 1

    Multiple PDFs Saved to Source File Locations

    Neil Osher · 4 · Last reply by Neil Osher

    We have a single PDF task whose Scope is set to "File" with a wildcard so that it will go into each subfolder on ACC (Arch, Mech, Elec, Struct, Plumb, etc.) and print the predefined Print Set. We want the resulting PDFs to end up next to the source models they originated from on the ACC hub. The Post Action BIM 360/ACC upload will only send it to a single folder. We would rather not create a discreet task for each discipline (x7). Are there other task options we are missing?

  • 3

    Pirros Compatibility

    David Roberts · 0 · Posted

    Can you please create compatibility with Pirros database revit addin

  • Clarity Backup Recommendations for Disaster Recovery

    Sherry Pittman · 0 · Posted

    In the event of a Disaster, these are the following items that we recommend backing up for Disaster Recovery

    This is currently a manual process.

    • Backup of the Rand Revit database in SQL Express
      • https://imaginit.helprace.com/i732-how-to-manually-backup-the-randrevit-database
    • Make a backup copy of the Web.config file in the following locations
      • C:\inetpub\wwwroot\CentralAdministrator
      • C:\inetpub\wwwroot\CentralWebservices
      • C:\inetpub\wwwroot\ClarityReporting
    • Optional backup of the Project Databases in SQL Express (although these can be re-constituted from the Revit models)

    Locations shown in the Web portal on the Server tab, Settings, General, File Locations 

    • Optional backup of the Project Artifacts Folders
      • Default: C:\ProgramData\IMAGINiT Technologies\Clarity\RevitArtifacts
    • Optional backup of the Datasheets Folders
      • Default: C:\inetpub\wwwroot\CentralAdministrator\Templates
  • 1

    Navis 2026

    Derek Becher · 1 · Last reply by Derek Becher

    Will Clarity get the ability to set the file format that NWDs and NWCs are saved in for Navis 2026? This is a new property setting.

  • 1

    Navisworks Export Issues

    nur laili · 0 · Posted

    Has anyone ever experienced an issue when exporting from Revit to Navisworks where the links within the model don't export, even though the 'Export Links' option was set to 'Yes'? The linked models are located on the accessible Cloud, also the Autodesk desktop connector already connected and available.  but the links still fail to export

  • 1

    Can Clarity Push Browser Edits Back to Revit? (schedule, room information)

    Hafis.Jamal · 1 · Last reply by Mandi Bishop

    Is it possible to edit a schedule or data sheet directly in the browser or in excel and have the updates pushed back to Revit when using Clarity - through reports or data sheets? or a task automation?

  • How to Set Clarity Service Recover Options

    Sherry Pittman · 0 · Posted

    You can set recovery options on the Clarity services so that they automatically restart if they stop.

    The Clarity Services on the host and the Clarity Windows Task Server, will need their properties modified to Automatically restart if the service stops, otherwise someone will need to log onto the machine and manually restart them.

    The Host services:

    • Clarity Monitoring Service
    • Clarity Active Directory Synch
    • Clarity Journaling Service

    The Task Server service

    • Clarity Windows Task Server

    How to Set the Service Properties

    In the Services dialog, select the Clarity Service, right-click and select Properties.  In the example I am showing the

  • 1

    Task Timeline visiblity

    Wojciech · 3 · Last reply by Mandi Bishop

    How can I control visibility of task timeline to be visible to project users?

    Is it only available for admins? 

  • 1

    AutoCAD Script File Date check

    Derek Becher · 0 · Posted

    Can we add a setting to the AutoCAD script task that will check the date of each file before it opens and only process files that have been modified in the last X days. Number of days to be determined by the users. Something similar to the Unified sync task filter by date option. We have to process a number of large dwg files but not all of them have changes from week to week. 

  • 1

    Clarity Data Model graphQL query task.

    Benjamin Regnier · 0 · Posted

    Can we add a task for Clarity to make Data Model API queries to complement the Database Export, so we can warehouse and use this information using the same project OData connection? We are impressed by how efficiently Data Model queries work but struggle with warehousing and processing the results without a lot of development work.

  • 1

    Can clarity be configured with user accounts in Entra vs. on-premise active directory?

    Amy · 1 · Last reply by Matt Mason

    I'd like to configure Clarity to use Entra to manage users and groups vs. an on-premise active directory server.   We are moving away from on-premise servers and eventually our user accounts will no longer be hybrid and will exist only in the cloud. 

  • 1

    Windows task server

    Derek Becher · 0 · Posted

    Can clarity get the ability to tell when a Windows task server is not logged in? We have occasion when a pc will restart during the night for some reason. When this happens that pc will start picking up windows tasks and the Navis and AutoCAD tasks will fail if the service account is not logged in. This causes a large number or tasks to fail since the failed tasks only take a minute to run and then the task server it will try to pick up another task that it will not be able do. 

  • 3

    We need a list of compatible add ons based on Clarity's software version

    Michael Frampton · 0 · Posted

    You want to update add-ins or revit versions to keep things consistent with Autodesk, problem is doing so can break certain task or add-in functionality. Please publish the supported add-in's or revit versions based on the Clairty Server software version so we do not break the tasks. We unfortunately will not know until tasks fail.

  • 3

    Can you please organize the task menu lists in alphabetical order with BIM360/ACC defined.

    Michael Frampton · 0 · Posted

    Some tasks in the clarity menu are a mess from a order perspective and from a general naming perspective. Can someone go through and name things to their proper names like BIM360 to BIM360/ACC, perhaps use better task descriptive task naming convention and put things in alphabetical order.

    Ex..

    Navisworks file Convert Versus Navisworks Revit File convert would be a way better descriptive name.