I thought it might be helpful to see some examples of what the in-session Appearance settings looked like and what the time differences and file size difference are.

Time Saving Tip

In a nutshell, unless you are printing 3d views for final prints, you can probably get away with Low for the raster settings for Appearance.

Hardware

In this test I am using the Clarity PDF driver the Task Server on my laptop

• Windows 11
• 13th Gen Intel(R) Core(TM) i7-13850HX 10 GHz
• 64gb Ram
• NVIDIA 6gb gpu

Clarity 2025

Same set each time with Raster set to Color

Clarity PDF

When troubleshooting issues in Clarity, diagnostics tell us where to look to resolve the issues.  The diagnostics come from different places depending on where the issue is occurring.

Diagnostics roll over pretty quickly, the more projects/tasks, the faster they roll over.  Please send in the diagnostics as close to time the issue occurred, or recreate the issue/rerun the task, then send in the diagnostics.

If you are unable to create a case when sending in diagnostics from the web portal you can email the manually gathered diagnostics to support@rand.com

Task Issues

• If a task runs, but doesn't complete, we need

We sometimes have staff requesting ability to control priority of certain configured tasks. Not so much that it needs to be sent straight to the top of the list, sometimes they even want to delay the start, or push it to very low priority. We can currently do this by duplicating tasks with different priorities - could the priority be made a launchable parameter so user can select their requirement at launch time?

I've started to find a lot more "User" machine links than we'd prefer to see. I'd love a metric to keep track of this or other "unapproved" link locations, like old project folders or non-library locations. 

Example screenshot attached.  These links should be saved in our library or in the ACC Desktop location. Not in C:\Users or via OneDrive at all. 

Some metric/ alert to be able to search for a string in the "link location" you're already saving to the sql would be great. 

Reboot the machine after upgrading if you haven’t done so already, this may fix the issue.

The 503 Error means there is an issue with the application pools, typically this means they aren't running and the most common reason is the credentials.

Log onto the host machine as the Clarity service account

Check the Application Pools Open IIS (Internet Information Services) Select Application Pools on the Left

There are three Clarity application pools Right click on each one in turn and stop the service if it is running

Right click again and go to Advance Settings

Select Identity then select

It would be swell if there was a Select All and a De-Select All option for task schedule days. When you change from On Demand to Scheduled, all of the day checkboxes are activated. One example use-case:  If I need to create a bunch of tasks that run one day per week, I spend a bit of time un-checking check boxes.  Be nice to click a "Uncheck All" and then check the one day I need.

See attached image.

If you want to set up Office Locations to specify for Task Servers, there are a few places that needs to be set.

In the Clarity Web Portal

• Log into the Clarity web portal as an Admin
• On the Server tab, Offices, add the office locations.
• Once you assign an office to a project, it will increase the number of projects.
• Once you assign an Office Location to a task server, it will increase the number of Task Servers.

On the Task Servers

• Log onto the task server as the designated Clarity account
• Open the Clarity Task Tray
• On the

Minor typo... The Page Setup for In Session in Clarity says "Offset from Center."  I believe this should be "Offset from corner as it is in Revit.  Center is a different radio button.

It would be useful to be able to see and filter our tasks (completed and current) by the Revit Version of the project being run. 

This would allow us to gauge how many projects are running through each version of Revit in task load across projects. 

Currently the project home page show the model file size as summary size of the host model together with links.

I think it would be more informative to see the host model size only. Or show both: host and full size?

I need to purge periodically Revit design models, but I don't want to remove all unused elements. I need to keep many elements like tags, pipe types, duct types, etc. in the mechanical model, because they are defined in the model by the company standard. But I want to delete all Families which people load for Mechanical Equipment, Pipe Accessories, Duct accessories, etc. They contribute the most to the models file size.

It would be nice if and application "Purge Categories" can be created. There I could select the categories I want to purge from the project. In fact, this

I was hoping for a glossary that would help me trace the dialog boxes back to the Revit error handling option overrides in Clarity. I'm currently experiencing difficulties in determining which option to select, and I find myself needing to individually select each checkbox. Could Clarity consider adding a feature to simplify this process in the future?

-Chris Luz​​​​ PE, LEED AP Page

I would like to automate the Interference Check task and have it export the report

Issue

You replaced a task server, but you can still see the old one on the Task Servers list

Cause

The task servers will drop off the last after Clarity hasn’t seen them for 21 days, unless there are still projects assigned to it.

You can force the removal as long as there are not projects assigned to the task server.

Solution

In the Clarity web portal, Task tab, Task Servers, select the task server to see if there are any projects assigned to it. 

If there are Projects assigned, you will need to go to each of the projects

If you are trying to update the software and are running into the following error message

Could not load file or assembly Ionic.zip, you will need to copy the file from another location to resolve the issue.

Resolution

Log onto the host as the Application Pool identity

Through File Explorer, browse to: C:\Program Files\IMAGINiT Technologies\Clarity Monitoring Service

Copy the "Ionic.Zip.dll" file to a network location that you can access from the task server. Copy that dll into the following folder on your task server: 

C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit Make sure it isn't blocked by right clicking and

I'd love to be able to export a list of models with their named sets of Publish Settings. I could then see if there are any missing or misspelled sets the Print Range Clarity is looking for when exporting dwg's or pdf's.

I have a task running to sync all the folders and files from ProjectWise to BIM360, and I noticed that files where the file name was modified are being copied over as the previous version. By that I mean the following: Original_File1.dwg               Version " "

*name change*

Newname_File1.dwg           Version  "A"

*update*

Newname_File1.dwg           Version  "B"

Then the sync task runs, it creates 2 files, the Version " " with the old name, and the Version "B" with the updated data. It shouldn't copy the first original file

It would be great if Clarity could see that a project has been upgraded to a newer Revit version and adjust itself accordingly.  We have had reports of users upgrading models and not informing our BIM Manager so Clarity fails because it is trying to run tasks with an older version of Revit.

The Clarity team is happy to announce the availability of Clarity 2025.1!

This new version includes:

• Bluebeam Integration
• Multi-Project Actions
• Task Management Enhancements

And more. You are welcome to join us at the link below for a short webinar related to what's in the Clarity 2025.1 product.

Date: Wednesday November 27, 1pm EST.

Register Here

How Will I Get My Copy?

An email will be sent in the next day or so to the designated contact for your company with the new download.

If you do not receive it within a couple of days, please:

1. Check the spam filter

Tasks that failed, I would like to Batch control what happens based on what they are. I would like to Batch re-start all of the Publish tasks. all of the Daily metrics, just batch delete and let them cycle back around for instance.