New Topics

  • 1

    Would like help confirming that we have our new 2026 license installed correctly.

    Steve Blair · 1 · Last reply by Mandi Bishop

    I would like help to verify that we have our new Clarity licenses installed properly on our Clarity host server and Clarity task servers. I believe that we do. However, we are continuing to receive daily emails with a countdown stating that our license will expire in x number of days.

  • 1

    Clarity ACC Docs to PDF Task Fails When Exporting Multiple Revit Files

    Roshan Raut · 1 · Last reply by Mandi Bishop

    I am facing an issue with the Clarity ACC Docs to PDF task when attempting to export multiple Revit files at the same time. Observed Behavior: When running the ACC Docs to PDF task for multiple Revit models, the task fails. The error indicates that Files are in use. I retried the export several times, but the same issue occurs consistently. Please advise whether this behavior is a known limitation or requires specific configuration settings to handle multiple Revit exports in the ACC Docs to PDF workflow.

  • 3

    Omit Subfolders from target path

    Doug Perry · 0 · Posted

    Provide a "Do not include subfolders" option when pathing to a Target in any task.  There are many times where I only want to select files in a folder but not include any files in it's subfolders.

    Using *.rvt in the end of any target folder path still includes it's subfolders.

  • Clarity 2026.0 SP2 Now Available - Performance, Automation & Control

    Mandi Bishop · 4 · Last reply by Mandi Bishop

    The Clarity team is pleased to announce Clarity 2026.0 SP2 is now available. This service pack brings meaningful improvements to scheduling flexibility, data indexing speed, and cloud publishing workflows.  All these improvements are accessible through a standard update with no reinstallation needed.

    What's Included in This Release?

    Global Scheduling Controls Administrators gain new oversight capabilities with global task scheduling enforcement. Set firm-wide limits on task frequency and timing to better balance workload distribution and maintain optimal system performance across your organization.

    Direct ACC Publish Task A new task type enables direct publishing to Autodesk Construction Cloud without launching Revit. Schedule

  • Clarity Auto Create ACC Project Setting

    Sherry Pittman · 0 · Posted

    If you have Clarity set to Auto Create ACC projects in a specified hub, there are some things you need to be aware of in order for them to actually be created.

    You need to be logged in as a Global Admin to make these changes.

    Settings

    • Server tab, Settings, General tab, BIM360
    • If you set this to True, you will want to fill in the name of the hub we will be looking for to create projects from, typically your default hub name.
    • You can specify a Project Template to base the new projects off of.
      • The project template
  • 3

    Clarity for Revit Addin - "Run on This Model Only" option, ON by default

    Doug Perry · 0 · Posted

    In the Clarity Addin for Revit, make it so the "run on this model only"  option checked by default OR to remove the option all together making it run "This Model Only" consistently.  Trying to avoid the user input step of checking that run this model only checkbox.

  • 3

    Allowing the Clarity for Autocad Addin to function with ACC based projects and develop addin further.

    Doug Perry · 1 · Last reply by Doug Perry

    Just looking to get more use out of the Autocad Addin moving into ACC.

  • 1

    DWG to PDF (Civil3D) Parameters

    Maya Mashiach · 0 · Posted

    Can anyone tell me what the parameters of a DWG file or DST file needs to look like for Clarity to pick up the PDF task correctly. Do we need to have a certain layout setup or wondering why only some DWGs in a DST get picked up by Clarity for printing, but not all. Hoping for some insight on the setup process, as it has not worked for us consistently at all.

  • 1

    Is there a way to use Clarity to publish a sheet set to our ACC Docs platform?

    Maya Mashiach · 1 · Last reply by Maya Mashiach

    Looking to see if this is a workflow we can implement with our Model publishing and ACC Docs workflow.

  • 1

    De-active projects do they still run?

    Lisa Sprague · 1 · Last reply by Matt Mason

    If you set a project to de-active and still have the tasks set to run and do not have the set to on demand do, they still run?

  • How to Force an Update to Rerun

    Sherry Pittman · 0 · Posted

    If an update doesn’t run properly for some reason, but it shows that it is the correct version, we can’t run the updater again.

    To get around this issue we can modify the UpdateVersion.txt file to a lower value so that we can rerun the update.

    Host

    C:\Program Files\IMAGINiT Technologies\Clarity Monitoring Service

    Task Server

    C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit

    Process

    You will need to edit the UpdateVersion.txt file in Notepad.

    The locations are shown above depending on if you need to rerun the Host or the Task Server update.

    In the example below, I am on version 26.0.9,

  • 1

    Tasks icons not visible

    Evgeny Kurbatov · 2 · Last reply by Mandi Bishop

    It is a cosmetic issue.

    Clicking on the Tasks or Dashboard links shows the screen where icons are not visible.

  • Clarity Navisworks Task Setup Reference

    Sherry Pittman · 0 · Posted

    Task Processor:  Revit Task Server

    Requirements:  Navisworks Exporter Installed for Revit (version specific)

    Above the Line

    Basic Above the Line task setup information can be found at the following blog post

    https://imaginit.helprace.com/i746-clarity-task-basics-setup-above-the-line

    Navisworks Task Setup

    1. Specify the view(s) you want to export by using a view set, or expression
      1. Selecting the ….. brings up options to use Expressions or View/SheetSet Selection options
      2. Expression example for views that contain 3D Navis
        1. View Name=~3D Navis
        2. If you have done a Revit Database Export on the model, you can see the sets that are available to export if you prefer to
  • 1

    Provide Task Name in Task Dashboards as a selection in the Column Select

    Bruce Gunderson II · 0 · Posted

    Please provide as a column in the Column Select in Task Dashboards the Task Name. It would be helpful.

    Thanks,

    Bruce

  • 10

    Run Multiple Appearance Profilers for Navisworks Conversion Task

    Gelo · 0 · Posted

    Navisworks command line prompt allows for multiple Appearance Profilers to run. Requesting same options appear in Clarity Task for NWF to NWD conversion

  • 1

    Task Timeline is not showing a projects Task Sequence

    Bruce Gunderson II · 0 · Posted

    Hello,

    I am unable to view a project's scheduled Task Sequence in the Task Timeline. It is showing all the other projects scheduled Tasks and Task Sequences. The Task Sequences are running but not displaying in the Timeline.

    Thanks,

    Bruce

  • 6

    Executive Summary Email by time/task/server/global

    Aaron · 1 · Last reply by Jonathan Roy

    Automated Email of Executive summary of custom task Dashboard from tasks tab or just custom summary email by bracketed queries. "All Error tasks in previous 7 days" "Summary of This Task 4 days from date of report" "Summary of last weeks tasks globally/by Task Server" This is all information that is 'gettable' I'm just looking for an automation engine to email out to people that don't want, and don't need, their fingers in Clarity's workings. Most of these queries are not able to be emailed without my intervention...(copy/paste,Combinate, Format, etc...)  I would prefer to not have to manage it.

  • 1

    [ClarityProject:xxx] Keywords in Post Action tasks for Sharepoint URL etc.

    Patrick · 0 · Posted

    Is it possible to use something like [ClarityProject:sharepoint] to specify the sharepoint site that will be used by several task post actions?  it doesn't seem like this function is currently possible?

    Also curious if it is possible to do this for the Target field as well.

    Right now we have to go update all of the tasks if we need to change these.

  • New Features in Clarity 2026.0 SP1 – Built from Your Feedback

    Mandi Bishop · 0 · Posted

    The Clarity team is excited to announce the release of Clarity 2026.0 SP1! This feature-focused update delivers powerful enhancements to your existing installation—no reinstall required.

    What’s New?

    • Improved Setup Task Page – Filter tasks by name or category to quickly find what you need
    • New Drafting View Extraction Task – Extract Revit drafting views to a new Revit model
    • Enhanced Task Sequences – Faster processing through parallelization in Windows Task Server

    These improvements were inspired by feedback from our customers—thank you for helping us make Clarity even better!

    More details here: Release Documentation for Clarity 2026.0 SP01

    How Will You Get It?

  • 1

    Task splitting limit

    Derek Becher · 0 · Posted

    Add options to the Global Task Server Configuration page to limit the number of child tasks created when splitting a task. Currently some of our PDF tasks are being split into more task than we have servers. This is causing a back log when all of the servers are tied up for 2-3 hours by one project. We would like to put a limit on the number or child tasks if a user's setting cause too many. 

    Example: