New Topics

  • 3

    We need a Clarity task for downloading/ scheduling bluebeam studio session content

    Michael Frampton · 0 · Posted

    We need a Clarity task for downloading/ scheduling bluebeam studio session content. Clarity can clearly do for uploads but we need to ensure that when bluebeams cloud service goes down that we still have some sort of access to the documents on this. I'm thinking the task could be unified sync to server so we maintain copies of information until the studio session gets closed out. 

  • Clarity 2026 Host System Requirements

    Sherry Pittman · 0 · Posted

    Introduction

    These prerequisites are required for all types of Clarity host.

    This guide does not cover the full configuration and operation of the software – merely the host prerequisites.

    Hardware/Operating System Requirements

    Clarity requires a server-class Windows Server operating system to be the central web server. 

    A dedicated server is highly recommended.  Whether you will be using Revit Server in your environment or not, the prerequisites are the same for Clarity, so the System requirements below should be referenced.

    I highly recommend that you go with the Performance requirements, but no less than the Value for either circumstance of concurrent users.

    Projects must be stored on a physical drive meeting the requirements below.  NAS or

  • 2

    Get example output when entering formula / coding for filename builders.

    Mark Sheen · 0 · Posted

    When using formulas and codes to concatenate an output filename the inclusion of 'show example output' to test those concatenations would be handy, especially when trying to use 'regex' or 'sql' variables

  • 2

    Ability to export to DXF as a task

    Heather · 1 · Last reply by Matt Mason

    The ability to export to DXF just like DWG. 

  • How to Backup The RandRevit Database

    Sherry Pittman · 0 · Posted

    The RandRevit database is the core of everything in Clarity, including projects, tasks, and more.

    There is an option in the Clarity Server Settings to automatically backup the RandRevit database weekly to the backup location specified in settings.

    Why you might need to backup the database

    • You need to make changes to the database
    • You need to send it to development to look over
    • Disaster recovery
    • Server migration

    What you will need:

    • Remote Access to the machine where the database lives (typically the same as your Clarity Host).
    • Be able to sign in with your Clarity Service account (or perhaps the
  • Revit DWG Task Setup Reference

    Sherry Pittman · 0 · Posted

    The DWG task is a Revit Task Server task to export DWGs from the Revit model.

    They will be exported in the default version of Autocad set up in the Revit model Export Settings if a specific version is not specified in the task setup.

    This would be the version you would see when you export manually from Revit by default.

    Above the Line Settings

    These are the same as all other tasks and can be referenced in this blog post:  https://imaginit.helprace.com/i746-clarity-task-basics-setup-above-the-line

    Worksets:  All or those specifically needed to produce the dwgs if you want to be selective.

    DWG

  • 1

    Add the latest Model Score to the database

    Roan Isaku · 0 · Posted

    Hello,

    I'd like to ask that the Model Score that is calculated in Model Metrics gets reported to the Model Score column in the ModelMetricSummary table so that it can be pulled into a Power BI report.

    Thank you,

    Roan

  • 1

    Current Tasks List - Show Task Server

    Evgeny Kurbatov · 0 · Posted

    Sometimes, a Revit session hangs on a task server machine, but the associated task monitor continues running. Even though the task has already been canceled on the Clarity host and appears in the Completed list with an Error status, the task server still treats it as active. As a result, it becomes blocked and cannot pick up new tasks.

    To handle this, I usually check each running task on the task server and compare it with the Current Tasks list. If a task is running on the server but not listed in Current Tasks, I manually terminate it. This process

  • 2

    Transpose model metrics

    Andreas Dieckmann · 1 · Last reply by Mandi Bishop

    It would be great to be able to switch to an alternative model metrics view that shows the data transposed (models as columns, metrics as rows).

    The number of metrics by far exceeds the number of models and a lot of folks prefer scrolling vertically (or maybe it's just me).

    So I modified the Model Metrics page but it will probably be overwritten with each host server update... I'd be happy to share my modified version of the Model Metrics page.

  • Which to Use: Unified Sync-360 Migrate or 360/ACC Download

    Sherry Pittman · 0 · Posted

    They each have their own unique uses, so this document is to help you decide which one is the best one to use depending on what you need.

    Unified Sync

    Unified Sync Help Link

    Task Processor:  Clarity Windows Task Server

    Scope:  Project

    Oauth:  Default or the one specified in the project.

    BIM360:  Published files

    File Types:  All*

     This task has a variety of Platforms for you to choose from to either Synchronize between the two, or just backup from one to the other.

    * IMPORTANT NOTE

    Keep in mind that this can transfer all file types, however some platforms may

  • Clarity Scheduled Tasks Run Time

    Sherry Pittman · 0 · Posted

    When setting up a Clarity task on a scheduled time, there are some things to keep in mind.

    • Scheduled tasks are controlled by the Clarity Monitoring Service that runs on the host.
      • If the Monitoring service is not running, scheduled tasks will not run.

    • Tasks must be set to Enabled ‘Yes’
    • The time the tasks run is based on the equivalent time in the host timezone.
    • If the task is set to ‘Only on Change’
      • Has the model date changed since the last time the task was run? (using the date as shown on the project homepage)
      • Has the task definition
  • Clarity Annual Licenses

    Sherry Pittman · 0 · Posted

    If you have annual licenses in Clarity, the license start and end dates are tied to your subscription start and end dates.

    The license will start on your subscription start date and end a year and 10 days later.  There is a 10 day grace period built in which allows you time to renew your subscription and get a new authcode and license in place without a lapse in service.

    When a new version of Clarity comes out, your assets are automatically updated in our system to that version of Clarity.

    That doesn’t change anything on your system, but if

  • Clarity 2026 Manual Update Process

    Sherry Pittman · 0 · Posted

     

    If you are unable to use the updater tool to automatically download and install the updates due to network restrictions, you can download them and run them manually. DOWNLOADS First you will need to download the following into a folder on the machines, do not unzip them: For example C:\Clarity\Updates Host http://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityHost2026.zip Task Servers http://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityTask2026.zip Updater Files Download the updater files from the links below and place them in the same folder as the content above.  For the txt files it will just bring up a web page with that text so just right click on the page and save

  • 1

    Option for showing subtasks in admin view

    We use task sequences a lot. In the tasks admin views (dashboard and completed tasks) it would be very helpful to have an option to also show subtasks for quickly identifying which subtasks have failed. Currently it's super hard (i.e. many, many clicks) to identify subtasks that fail frequently.

  • Bridged models in Clarity

    Mandi Bishop · 1 · Last reply by Dustin Gore

    Bridge models cannot be opened as Live models within Revit, which previously limited your ability to work with these referenced models in Clarity. We've solved this by adding new functionality that allows you to open models as Published directly in Revit.

    While this enhancement can be applied to any model in your project, it was specifically designed to address the limitations of bridged models.In the image below, multiple files are selected in the project's Files area to "Open as Published." This ensures Clarity operations run against the latest published versions of these models.

  • 1

    Task queue priority management

    Jeff Morris · 1 · Last reply by Jeff Morris

    I am having a hard time getting my head around Clarity task queue management. I can see tasks enter the queue based on the value of Priority. However, my task servers still appear to claim tasks in the order the task was added to the queue regardless of Priority. My task servers are almost always in continuous use because of data harvesting we do on project models to track model usage and health. Those tasks have a priority of 10. However, teams with critical needs (i.e. print deadlines) create tasks with a priority less than that. I want those to

  • 2

    Files might be locked by Navisworks

    Mike Underwood · 1 · Last reply by Mike Underwood

    They're not.

    Navisworks Conversion tasks have been failing and generating the following error: 

    44 found and filtered to 43 documents to process.  Sending 43 files to be processed.  Starting Navisworks for 43 combined files  Navisworks logging to C:\ProgramData\IMAGINiT Technologies\Clarity Task Server 2025\Logs\Navisworks\[Task ID]\NavisworksTask_[Task ID]\[destination-file].txt  Success running Navisworks conversion [destination-file].nwd  Processing output file 1/1 - [file output path]  Error: 1/1 files were not modified: [file output path]. None of the files were successfully processed. Check your Navisworks installation for issues.  Files might be locked by Navisworks. Enabling 'Close NWC\NWD files on load' in Navisworks to disable locking. 

    This error indicates that the destination file

  • 1

    Please add an option for Family Upgrader to delete backup files!

    Trevor Taylor · 1 · Last reply by Mandi Bishop

    It would be helpful to have the option to upgrade RFAs, RVTs & RTEs that removes the Name.000#.Rxx files. 

    And also, please make process sub-directories optional.

    Thank you for your consideration.

  • Clarity Client Functionality

    Sherry Pittman · 0 · Posted

    The Clarity Client addin for Revit which can be used for Revit Server Security projects, but can also be used for a variety of tasks and change order tools with all kinds of Projects.

    Add-in Tools

    • Change Request
      • To access the data editing features in Clarity to review, approve or reject data changes
    • Launch Tasks
      • If you launch an enabled task on the current model
    • Show Project
      • This is a link to the project associated to the open model
    • Model Metrics
      • Run Model Metrics on the open model
    • Model Event
      • Report a model event on the open model
    • Other Functions /
  • Clarity Client Download Links

    Sherry Pittman · 0 · Posted

    The add-in adds an icon to the Revit ribbon.  This addin installs for multiple versions of Revit.

    The image shows the Revit ribbon when a model that is setup in a Clarity Project is open.

    2026

    http://s3.amazonaws.com/IMAGINiTSoftware/ClarityClient2026.0.zip

    2025

    http://s3.amazonaws.com/IMAGINiTSoftware/ClarityClient2025.zip

    2024

    http://s3.amazonaws.com/IMAGINiTSoftware/ClarityClient2024.zip