Frequently Asked Questions

  • 1
    Answered

    Project Archiving?

    Matt P · 2 · Last reply by Matt P

    What does archiving a project do in relationship to metric data?   We want to keep model metric information in the system but remove the projects from the all projects page as there is no more need to run tasks.   How does this work?

  • 1
    Answered

    Filter total hours saved

    Matt P · 1 · Last reply by Matt Mason

    I know in the Clarity web UI we can see the total time saved on the task servers page but this is a running total from when the system came online.   We can also see total time saved for each project on the project pages in the web.

    Is there any way to filter time saved numbers by date or by project tags or by type of task?  Is this possible in the SQL management studio?

  • 1

    Creating a Dynamo Task

    Atlas Kazemian · 3 · Last reply by Atlas Kazemian

    I am trying to create a dynamo task and I am following the steps on the Clarity Help page but I am not sure how to post a script to the script folder(step 2). 

  • 1
    Answered

    Links in Emails: URL formatting

    Andreas Dieckmann · 2 · Last reply by Matt Mason

    Links in Clarity-generated emails are by default formatted using HTTP and the server name, e.g.:

    http://SERVERNAME//CentralAdministrator/ProjectTasks/TaskStatus/178

    What do we need to do in order to have them formatted using HTTPS and the server URL, e.g.:

    https://SERVERDOMAIN.COM/CentralAdministrator/ProjectTasks/TaskStatus/178

    We tried the settings "Notify URL Type" (both with "External" and "Fixed") and "Notify URL location" in the Settings menu but instead of the URL we entered links in emails now pointed to the server's IP address (and no https).

  • 1
    Answered

    Filter Files Based on a Sub-Folder

    Tom Kemp · 5 · Last reply by Matt Mason

    We have a couple of standard sub-folders under our working folder where our models live.  1 is for archive copies of the Revit model, the other is for linked Revit models from consultants.

    We would like to be able to include the linked models folder, but exclude the archive folder.  I can do this with the individual files, but it would be much easier to be able to set those up when we create the project and not have to manage it with each archive or update.

  • 1
    Answered

    How come the filter applied excludes all models?

    Max Bodnar · 5 · Last reply by Matt Mason

    See picture attached

    Added filter to exclude based on string but testing it shows that all models will be excluded

  • 1

    bim360 next gen project models not showing

    Matt P · 2 · Last reply by Matt P

    We set up a bunch of bim360 next-gen projects yesterday and none of them are seeing any project models.   I have run a rescan.   when I log in with our clarity service account I can see the models.

  • 1
    Answered

    Does Clarity 2019 support Revit 2020?

    Samuel Leo · 1 · Last reply by Matt Mason

    We have installed the latest Clarity update on both Central Host and Task Server but don't see Revit 2020 support yet.  With Revit 2020 out, and the so many improvements implemented that would benefit all disciplines, we are seeing an increase interest to start using Revit 2020 even before it's 1st Service Pack is released.

  • 1
    Answered

    Can Clarity report the name (and path) of the keynote .txt that Revit files are using?

    Tom Kemp · 4 · Last reply by Matt Mason

    We would like CLarity to report the filename and path for the keynote file that is used for each model.  Is there a way to get Clarity to report this?

  • 1

    Number Formatting

    I am trying to get the volume parameter with only two decimals.

    Is there something wrong with the expresion that I have put on my room data sheet?

    [Room:Volume(0.00)] m3

    Any Ideas?

  • 1

    mass family data change management tracking

    Matt P · 3 · Last reply by Matt Mason

    how would clarity track architectural programming efforts we are doing with massing families over time? We're thinking metamorphosis quantity snapshot task

  • 1
    Answered

    Task Sequence Target Question

    Samuel Leo · 1 · Last reply by Matt Mason

    In a Task Sequence, does the Target specified overrides the Target specified within each Task in the sequence? Or, viceversa?

  • 1
    Answered

    _backup folder deletion script through Clarity

    Dylan Scheumann · 2 · Last reply by Dylan Scheumann

    I have a PublishRevitModel task running through Clarity, and a batch file as a post-action. I was able to resolve most issues I had with the file, except one. Clarity creates a "_backup" folder in the location that it's publishing to, and my batch file calls a powershell script that at one point deletes this folder. The rest of the functions in the script work exactly as intended, but the _backup folder isn't getting deleted. I'm assuming this is most likely because there is something open/being edited in the _backup folder through Clarity when my batch file starts. If I

  • 1

    Revit 2019 launched manually opens start.rvt on new task server

    Chris Schwanekamp · 1 · Last reply by Matt Mason

    I have just finished setting up a new task server and when starting Revit 2019 manually it opens start.rvt and shows the Clarity task log window as if it's processing a task.  It then sits there waiting until it times out and closes Revit.  I haven't been able to figure out what's causing this or how to "reset" the task that may be stuck on this machine?

  • 1

    Anyone using BIM360 Model Coordination?

    Matt Mason · 0 · Posted

    The Clarity team is looking at participating in an upcoming Forge Accelerator to implement some ideas for how Clarity might assist with the BIM360 Model Coordination standpoint (whether thru automation, metrics or reporting).

    We'd love to hear people's ideas if you're familiar with both systems.

    Thanks!

    Matt

  • 1

    Viewing Reports and PDFs on Clarity

    Jessica Esteban · 1 · Last reply by Jessica Esteban

    I have been testing out the new tasks in preparation for launching company-wide.  When I run the Performance Advisor Report, sometimes the report shows and now most times, it just takes me to a blank page.  I do not understand why nothing is showing up, but the tasks show as completed.  

    In regards to creating PDFs to be able to view via the Clarity viewer, I am not able to view the PDF.  I keep getting the error that the PDF cannot be loaded and it will not load no matter how many times I hit reload.  

    Any and all

  • 1

    Copy from internal Clarity server to external Clarity and vice versa

    Nicklas Østergaard · 3 · Last reply by Matt Mason

    Is it posibel to copy files from internal Clarity server to external Clarity and vice versa?

  • 1

    Does Clarity interface with Newforma?

    Matthew Warren · 3 · Last reply by Matt Mason

    I am wondering if I can set a task in Clarity to post to Newforma and to pull a file from Newforma?

  • 1

    How often should model metrics tasks run?

    Miguel Granja · 1 · Last reply by Matt Mason

    We'd like to get an opinion as to how often should model metrics run on models? I am thinking this task should run on weekends because of the complexity of the task. Any thoughts or ideas are welcomed.

    Thank you,

  • 1

    Why is workset filtering not available on BIM 360 next gen projects?

    Brendan McFarlane · 0 · Posted

    Load times for BIM 360 next gen projects can be very long when linked models have to be pulled down via the desktop connector. Having the ability to not open link worksets would be a big improvement for tasks that don't need linked model data such as Navisworks/IFC exports.