It does not seem like our global time saved stats are going up anymore, I believe they have been at the same value for over a day now.

All of our task servers are pointed to our folder that contains our dynamo script, this was working before we upgraded from 2019.0 to 2019.1. Now we don't seem them in the drop-down on the task setup page. Not sure what else to look for.

My Database export keeps failing. The task server won't claim the task. It evaluates it and just freezes. All other tasks execute just fine. Any ideas?

Ever since the last round of updates I am no longer able to create new projects or modify the post action of any task.

The error I'm getting when trying to create a new project is:

this could be due to the directory not existing or insufficient privileges for the Clarity account: IIS APPPOOL\ClarityWebAppPool

All of the current tasks are completing without errors, however if I try to modify the post action to move the PDF's (for example) to a new location i get the error:

Configuration - Error validating folder:

Even when I just click on an existing project

The Data Sheet categories for instances should include Mass families. With so many room data sheet workflows, using addins to make blocks of Masses, this would be a good category to add. Egan Space Planning tool makes mass family blocks to hold room data information based on a spreadsheet of room size requirements.

There are a number of other similar workflows with Dynamo or other addins. The process is to move the blocks around to inform the design and then transfer the info into rooms. I'd love to see masses added to the categories so I can create data sheets

Cannot set folder path for move/copy task

Add "request rescan" to project home page Pencil icon

If you opt to use Active Directory for logging into Clarity, there are a few things to review so you understand how this is set up and what we are looking for when we check against the users Active Directory credentials.

When logging into the Web Portal you will not use your email address, you will use your Active Directory credentials

We cannot reset your password, so that link on this login page will not work with this type of login

There are two places Active Directory integration is configured, one to add/update users to the web portal and one

The Clarity team is pleased to announce Clarity 2026.0 SP2 is now available. This service pack brings meaningful improvements to scheduling flexibility, data indexing speed, and cloud publishing workflows.  All these improvements are accessible through a standard update with no reinstallation needed.

What's Included in This Release?

Global Scheduling Controls Administrators gain new oversight capabilities with global task scheduling enforcement. Set firm-wide limits on task frequency and timing to better balance workload distribution and maintain optimal system performance across your organization.

Direct ACC Publish Task A new task type enables direct publishing to Autodesk Construction Cloud without launching Revit. Schedule

If you have Clarity set to Auto Create ACC projects in a specified hub, there are some things you need to be aware of in order for them to actually be created.

You need to be logged in as a Global Admin to make these changes.

Settings

• Server tab, Settings, General tab, BIM360
• If you set this to True, you will want to fill in the name of the hub we will be looking for to create projects from, typically your default hub name.
• You can specify a Project Template to base the new projects off of.
  • The project template

If an update doesn’t run properly for some reason, but it shows that it is the correct version, we can’t run the updater again.

To get around this issue we can modify the UpdateVersion.txt file to a lower value so that we can rerun the update.

Host

C:\Program Files\IMAGINiT Technologies\Clarity Monitoring Service

Task Server

C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit

Process

You will need to edit the UpdateVersion.txt file in Notepad.

The locations are shown above depending on if you need to rerun the Host or the Task Server update.

In the example below, I am on version 26.0.9,

Task Processor:  Revit Task Server

Requirements:  Navisworks Exporter Installed for Revit (version specific)

Above the Line

Basic Above the Line task setup information can be found at the following blog post

https://imaginit.helprace.com/i746-clarity-task-basics-setup-above-the-line

Navisworks Task Setup

1. Specify the view(s) you want to export by using a view set, or expression
   1. Selecting the ….. brings up options to use Expressions or View/SheetSet Selection options
   2. Expression example for views that contain 3D Navis
      1. View Name=~3D Navis
      2. If you have done a Revit Database Export on the model, you can see the sets that are available to export if you prefer to

The Clarity team is excited to announce the release of Clarity 2026.0 SP1! This feature-focused update delivers powerful enhancements to your existing installation—no reinstall required.

What’s New?

• Improved Setup Task Page – Filter tasks by name or category to quickly find what you need
• New Drafting View Extraction Task – Extract Revit drafting views to a new Revit model
• Enhanced Task Sequences – Faster processing through parallelization in Windows Task Server

These improvements were inspired by feedback from our customers—thank you for helping us make Clarity even better!

More details here: Release Documentation for Clarity 2026.0 SP01

How Will You Get It?

Archiving a Project enables you to make a full backup of your Clarity Project and all of its components:

• Project Database
• Tasks
• File Filters
• Datasheets
• Reports
• Project Artifacts
• Revit Models (via pre-existing Clarity backups)

This process can be used to take Projects offline (and bring them back later), or to migrate a Project from one server to another.

Notes About Archive Requirements:

• The project must be Active (not deactivated in Clarity)
  • You can see deactivated projects from the Projects tab by selecting the icon shown below.
    • To reactivate, put a checkmark in the box of the project and select Activate.

In the event of a Disaster, these are the following items that we recommend backing up for Disaster Recovery

This is currently a manual process.

• Backup of the Rand Revit database in SQL Express
  • https://imaginit.helprace.com/i732-how-to-manually-backup-the-randrevit-database
• Make a backup copy of the Web.config file in the following locations
  • C:\inetpub\wwwroot\CentralAdministrator
  • C:\inetpub\wwwroot\CentralWebservices
  • C:\inetpub\wwwroot\ClarityReporting
• Optional backup of the Project Databases in SQL Express (although these can be re-constituted from the Revit models)

Locations shown in the Web portal on the Server tab, Settings, General, File Locations 

• Optional backup of the Project Artifacts Folders
  • Default: C:\ProgramData\IMAGINiT Technologies\Clarity\RevitArtifacts
• Optional backup of the Datasheets Folders
  • Default: C:\inetpub\wwwroot\CentralAdministrator\Templates

You can set recovery options on the Clarity services so that they automatically restart if they stop.

The Clarity Services on the host and the Clarity Windows Task Server, will need their properties modified to Automatically restart if the service stops, otherwise someone will need to log onto the machine and manually restart them.

The Host services:

• Clarity Monitoring Service
• Clarity Active Directory Synch
• Clarity Journaling Service

The Task Server service

• Clarity Windows Task Server

How to Set the Service Properties

In the Services dialog, select the Clarity Service, right-click and select Properties.  In the example I am showing the

Introduction

These prerequisites are required for all types of Clarity host.

This guide does not cover the full configuration and operation of the software – merely the host prerequisites.

Hardware/Operating System Requirements

Clarity requires a server-class Windows Server operating system to be the central web server. 

A dedicated server is highly recommended.  Whether you will be using Revit Server in your environment or not, the prerequisites are the same for Clarity, so the System requirements below should be referenced.

I highly recommend that you go with the Performance requirements, but no less than the Value for either circumstance of concurrent users.

Projects must be stored on a physical drive meeting the requirements below.  NAS or

The DWG task is a Revit Task Server task to export DWGs from the Revit model.

They will be exported in the default version of Autocad set up in the Revit model Export Settings if a specific version is not specified in the task setup.

This would be the version you would see when you export manually from Revit by default.

Above the Line Settings

These are the same as all other tasks and can be referenced in this blog post:  https://imaginit.helprace.com/i746-clarity-task-basics-setup-above-the-line

Worksets:  All or those specifically needed to produce the dwgs if you want to be selective.

DWG

They each have their own unique uses, so this document is to help you decide which one is the best one to use depending on what you need.

Unified Sync

Unified Sync Help Link

Task Processor:  Clarity Windows Task Server

Scope:  Project

Oauth:  Default or the one specified in the project.

BIM360:  Published files

File Types:  All*

 This task has a variety of Platforms for you to choose from to either Synchronize between the two, or just backup from one to the other.

* IMPORTANT NOTE

Keep in mind that this can transfer all file types, however some platforms may