Hello,

We have a couple of task sequences that refuse to kickoff nightly as scheduled. They include the typical Revit Database Export, Model Metrics, Performance Advisor, then a Navisworks Export with a Post Action to BIM360/ACC. The Task Sequence does not have "Only On Change" checked, so it should be running nightly regardless of updates to the model. Is anyone else having this issue? Our team is starting to lose faith in the product.

Thank you

Can we get an option added to all AutoCAD tasks that will allows up to open the DWGs in read only mode? I know not every AutoCAD command may work with this, but it would be helpful to have for tasks and scripts that will still function in read only files.

This blog is to cover the basic task setup Above the Line

When I say ‘above the line’ I am referring to the area shown below which is common to most tasks.

I am using a PDF task in this example, but this will apply to most Task types.

Above the Line

This is where you will set the basic settings of the task

1. Name

   1. The name of the task: I tend to name mine relevant to what type of task it is and how they are set up
      1. In the example above PDF is the type of task, E1

We have a project which is a building split by multiple partial Revit files. We need to have uniform View Templates through all the models. From time to time we transfer the view templates from one of the models to other models manually using the Overwrite option.

Using the existing 'Transfer Project Standards' task we get duplicates:

Sorry, it is not the way the task is expected working for us. We just want to overwrite existing view templates as shown on the picture above. Probably other Clarity users would need the 'New Only' option.

Would it be possible to update

When we have a BIM360/ACC project all the project related models are located in the Cloud and one of the models keeps the Standards which periodically should be transferred to other models.

The current Clarity task template allows to select a local/network file only. it is inconvenient and takes time to download the model with Standards and then use it for processing the task.

It would be great if we can use a cloud model as a source of Standards for transferring.

We’re excited to announce that the 2026 release of Clarity is now live! This update brings powerful new features and enhancements designed to help you work smarter and more efficiently.

Join us tomorrow at 1:00 PM for our kickoff webinar, where we’ll walk through the new technology and show you what’s possible with this release.

Date: Thursday May 29, 1pm EST.

https://register.gotowebinar.com/register/6979865186520532829?source=a2uVU0000043ENVYA2

We can’t wait to share what we’ve been working on—see you there!

Results are exported as a ZIP file rather than the HTML contained within it; can the ZIP export be optional?

Also, on the Model Metrics page, the Performance Advisor results are always cut-off when attempting to view them. Zooming out in the browser still justifies the results to the right so that when you hover over the metric indicator, the flyout information bubble is off-screen. To note, the webpage expands and you can technically scroll, but you'd have to move your cursor off the metric to scroll (causing the info bubble to disappear along with the scroll bar) or you'd

The Clarity team is happy to announce the availability of Clarity 2026!

This new version includes:

• Support for Revit 2022 thru 2026, with limited support for 2021.
• Data analytics and Business Intelligence Enhancements
• Secure Service Accounts
• And more.

You are welcome to join us at the link below for a short webinar related to what's coming in the Clarity 2026 product.

Date: Thursday May 29, 1pm EST.

https://register.gotowebinar.com/register/6979865186520532829?source=a2uVU0000043ENVYA2

How Will I Get My Copy?

An email will be sent in the next day or so to the designated contact for your company with the new download and Authorization Codes.

If

The Only on Change setting is intended to save unnecessary tasks from running, so if nothing has changed in the model, the task does not run.

What Determines if the Task Runs

When setting a task schedule to Only on Change, that means that even though that task is set to run at a set day/time, it will only run if one of the following occurs:

• The date of the target file changed in Clarity since the last time it ran?

  • You can see that date on the Project Home page or

  • The Files tab for that file

    • If a

When setting up a Revit PDF task and defining the Page Setup area of the task, you can use a Named Page Setup, or define the settings in the task [In-Session]

It is important to know that the PDF driver that is used is set on the Task Server in the Clarity Task tray, unless you are using the Revit Export settings in this task (Revit 2022+)

The only PDF driver that can run in multiple sessions of Revit aside from the Revit PDF Export, is the PDFx driver. 

All other pdf drivers can only run in one instance of

Interested in seeing what is coming in the next version of Clarity?

Come to our webinar on April 16. Click Here to Register

A task sequence bundles together multiple tasks in a project so that they will run together, in a single operation, in a guaranteed sequence.

That means, that regardless of the server settings, the targets in this task will all run at the same time and in the order specified in the task setup. 

If you are running a sequence on multiple targets, this could cause issues with tasks failing due to timeout issues.

The task server that claims the sequence will do all of the tasks in the sequence, for all models, in one session.

Guidelines

• You cannot mix File scoped and Project scoped

Each version of Clarity supports a specific build of the BIT tools

Below is a list of the only supported versions of the tools for a specific version of Clarity/Revit.

If you need a specific version of the tools, please contact support@rand.com.

Clarity 2026.0

Revit 2023-2026        10.0.3

Revit 2022                   9.2.3

Clarity 2025.0 and 2025.1

Revit 2021-2025        9.2.2

Clarity 2024.1

Revit 2021 - 2024      9.1.8599 Revit 2020                 9.0.8326

Clarity 2024.0

Revit 2024             

There are specific versions of the Desktop Connector that are supported/recommended for Clarity.

Please check with support@rand.com before upgrading the DC on the task servers.

Minimum Clarity build version listed below

Clarity 26.0.6.0 (07/24/2025)

• 17.0.2 is only supported in Clarity 26.0.6 and higher

• Download link:  https://help.autodesk.com/view/CONNECT/ENU/?guid=Historical_Releases_Desktop_Connector#december-8-2025-v17-0-2-3336

Clarity 26.0.2.0 (07/24/2025)

• 16.15 

Clarity 25.1.12 (07/17/2025)

• 16.15 

• If you have a mixed environment of Clarity task servers (25.1  and 24.1 for example) and you update the DC on older task servers, you will need to manually select projects on those task servers and uncheck the automation in the Task Tray

Clarity 25.0.22 (03/05/2025)

• 16.12 

If you need to make any sort of changes to the database, it is highly recommended to backup the RandRevit database. 

It's also a good idea to have an up to date backup in case of disaster recovery.

Connecting to the database

RDP into the machine where the SQL Database is installed, if you are using the SQL database installed with Clarity it will be on your host server.

• Log onto the server as the Clarity Service account that runs the services and application pools, this should allow you to Log into SQL with Windows Authentication
• Open the SQL Server

I thought it might be helpful to see some examples of what the in-session Appearance settings looked like and what the time differences and file size difference are.

Time Saving Tip

In a nutshell, unless you are printing 3d views for final prints, you can probably get away with Low for the raster settings for Appearance.

Hardware

In this test I am using the Clarity PDF driver the Task Server on my laptop

• Windows 11
• 13th Gen Intel(R) Core(TM) i7-13850HX 10 GHz
• 64gb Ram
• NVIDIA 6gb gpu

Clarity 2025

Same set each time with Raster set to Color

Clarity PDF

When troubleshooting issues in Clarity, diagnostics tell us where to look to resolve the issues.  The diagnostics come from different places depending on where the issue is occurring.

Diagnostics roll over pretty quickly, the more projects/tasks, the faster they roll over. 

Please send in the diagnostics as close to time the issue occurred, or recreate the issue/rerun the task, then send in the diagnostics.

If you are unable to create a case when sending in diagnostics from the web portal you can email the manually gathered diagnostics to support@rand.com

Task Issues

• If a task runs, but doesn't complete, we need

We sometimes have staff requesting ability to control priority of certain configured tasks. Not so much that it needs to be sent straight to the top of the list, sometimes they even want to delay the start, or push it to very low priority. We can currently do this by duplicating tasks with different priorities - could the priority be made a launchable parameter so user can select their requirement at launch time?

I've started to find a lot more "User" machine links than we'd prefer to see. I'd love a metric to keep track of this or other "unapproved" link locations, like old project folders or non-library locations. 

Example screenshot attached.  These links should be saved in our library or in the ACC Desktop location. Not in C:\Users or via OneDrive at all. 

Some metric/ alert to be able to search for a string in the "link location" you're already saving to the sql would be great. 

Reboot the machine after upgrading if you haven’t done so already, this may fix the issue.

The 503 Error means there is an issue with the application pools, typically this means they aren't running and the most common reason is the credentials.

Log onto the host machine as the Clarity service account

Check the Application Pools Open IIS (Internet Information Services) Select Application Pools on the Left

There are three Clarity application pools Right click on each one in turn and stop the service if it is running

Right click again and go to Advance Settings

Select Identity then select