If you want to set up Office Locations to specify for Task Servers, there are a few places that needs to be set.

In the Clarity Web Portal

• Log into the Clarity web portal as an Admin
• On the Server tab, Offices, add the office locations.
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• Once you assign an office to a project, it will increase the number of projects.
• Once you assign an Office Location to a task server, it will increase the number of Task Servers.

On the Task Servers

• Log onto the task server as the designated Clarity account
• Open the Clarity Task Tray
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• On the Options tab, enter the name of the Office Location
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• Save the configuration and close the Task Tray dialog.

In a Project

Task Server Office Fallbacks

Fallbacks allows for times when an office is too busy to process tasks, but other offices are idle and can process the task.

Keep in mind that if other offices are used, the identity on the task server will need to be able to access the project with the same permissions as the original office.

To set an office fallback, go to the Tasks tab, Fallbacks, then select a fallback for each office.

In the Fallback dialog, specify the task server office and the number of minutes to wait then Create