It may be necessary to increase the amount of time we wait before trying to send files to post action.  The default wait time is 30 seconds.

Increasing the wait time may be needed if you are seeing errors like this on tasks during post action:

The process cannot access the file because it is being used by another process: UNKNOWN APPLICATION (NONE FOUND)"

To make this configuration change we will need to add a line to the ClarityRevitTaskServer.dll.config file located in the following folder:

C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit

Process

• Log onto the task server as the designated Clarity account
• Exit the Clarity Task Tray
• In File Explorer, Browse to the following folder:
  • C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit
• Make a copy of this file: ClarityRevitTaskServer.dll.config and change the extension to .ORIG so we have a backup copy
• Right click on the following file and Edit with Notepad: ClarityRevitTaskServer.dll.config
• Add the following lines
  • <!-- The time this task server should wait for any files to be released from Revit before attempting the post task action -->
  • <add key="WaitTimeInSecondBeforePostAction" value="60" />
• Example shown in config file.
  • 
• You likely won’t be able to save the file due to permission issues, if that occurs, do a SaveAs to the Desktop
• Make sure Save as type: is set to All types (*.*) before savings to make sure it remains a config file and does not end up with a text extension.
• 
• Drag the file back into the original folder.
• From the desktop icon, double click on Clarity Task Tray for Revit to start the task tray.
• From the desktop icon, double click on Launch Task Server for any version of Revit and verify that the dialog comes up and it is polling for tasks.
• Rerun your task with the post action issue.