How to Perform a Clean Uninstall of Clarity Task Servers

• Open the Clarity task tray, select the Server and Edit
  • 
• On the Host Info tab, note the identity set on the configuration tab for the server.
  • 
• OK out of the task tray
• Exit the Clarity task tray
• Go to Services and note the identity assigned to the Clarity Windows task server
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• Stop the Clarity Windows Task Server service
• Uninstall Clarity Task Server Installation from the control panel
• Browse to the following folder and move the IMAGINiT.lic file to the desktop so you don't have to relicense the software if you are reinstalling the same version.
  • C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit\License
• When that completes, delete the folders, or you can just delete the content from the following folders.
  • If you delete just the content make sure that the identity you are installing under has full control of those folders before reinstalling
    • C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit
    • C:\ProgramData\IMAGINiT Technologies\Clarity Task Server 202#
• If you have IMAGINiT folder without a space, delete that folder also

Reinstall the task server software

Replace the license file 

If you need the authorization count reset to reauthorize, please contact support at support.rand.com