Frequently Asked Questions

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    Footer for Batch Print

    Jason · 1 · Last reply by Matt Mason

    Is there a way to clear the footer option for printing data sheets?  Each time we edit the print we have to clear this or it prints.  Would like to see an option to turn off the footer if not needed.

    Thanks.

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    Procore oAuth requirements?

    Vincent Cadoret · 2 · Last reply by Vincent Cadoret

    Hello,

    We are trying to download files from a Procore project hosted by another consultant  using Clarity.

    I have the account that can see the files on Procore logged into Clarity under oAuth and also selected at the oAuth to use in that project.

    However, if using the classic Procore task I get this error:

    And when I use the Unified Sync I get this error:

    In the unified sync, the project combo box stays blank, even though I can see it's talking to Procore because it pulls the correct company name:

    Do additional permissions have to be configured on

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    Tracking activity

    Travon Price · 1 · Last reply by Matt Mason

    Is there a way track user activity so I can see who is disabling my tasks

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    project query setup two tables at once

    David Geer · 1 · Last reply by Matt Mason

    Is there a way to have the Project Query setup allow for more than one table to be assigned to the Report? I know Reports in the individual will allow multiple tables to be in the selection.

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    Can Clarity consume an ACC Model?

    David Geer · 2 · Last reply by David Geer

    Does anyone know if a Clarity task can be set to reach into ACC to consume a model from the Design Collaboration module?

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    Cupix

    Derek Becher · 0 · Posted

    Has there been any discussion around giving Clarity the ability to upload files to Cupix, specifically NWD files?

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    External Reporting Link causes error/crash of browser

    David · 1 · Last reply by Matt Mason

    When clicking the "external reporting link" under project home i receive the following error. This greys out the entire screen and forces us to close and re-log in. 

     

    An has error occurred in Clarity. Further information may be available in the server log files.

    Clarity Support: Phone: +1 (888) 528-4765 (US) Email: support@rand.com

    Is there a setting that needs to be changed or updated to allow for external reporting? 

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    Could not load type 'ADSK.AIT.Common.API.Services.IRevitIniService'

    David Geer · 4 · Last reply by David Geer

    When running the model checker module in Clarity I receive the following error. Could not load type 'ADSK.AIT.Common.API.Services.IRevitIniService' from assembly 'AIT.Common.API, Version=9.1.8503.0, Culture=neutral, PublicKeyToken=null'. Developer Info: at Cohort.RevitTaskPlugins.ModelChecker.Execute(Task t) at CohortRevitTaskServer.Controller.runOneTask(String artifactPath, String projectArtifactPath, Document& doc, OpenModelOption openModelOptions, String loadErrors, KeyValuePair`2 oneTaskToProcessor, TaskWrapper parentTask, SecurityManifest security)

    What could be causing this?

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    If all of my projects have Gross Area plans, is there a way to create a report of that using Clarity?

    Eric Stimmel · 1 · Last reply by Matt Mason

    For example, if all of my projects are using the built-in Gross Area scheme, can I build a report that shows the total gross area for every model or project?

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    The files already exist! error

    Pedro Albornoz · 1 · Last reply by Mandi Bishop

    This is the full error  

    And the journal:

    RevitLink BIM 360://ON100022 160 Front Street West/01 Architectural/Base Building/160 FSW Base Building_Basement.rvt is not loaded. Status: Unloaded RevitLink BIM 360:// is not loaded. Status: Unloaded -> Found exact size in the printer driver: A0 3311w X 4681h - Portrait orientation PaperSize 'A0' : 33.11 width X 46.81 height will be used for all printed sheets Printing View (1/116): E-000: PROJECT COVER PAGE: 160 Front St - AV Set - 2025-01-21-12-48.pdf Printing View (2/116): AV-0001: AUDIO VISUAL LEGEND, GENERAL NOTES AND DRAWING LIST: 160 Front St - AV Set - 2025-01-21-12-48.pdf Deleting existing

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    Revit can run on a limited number of devices

    Evgeny Kurbatov · 2 · Last reply by Matt Mason

    Hello,

    Task computers give the message "Device Limit Reached":

    It started appearing just today. We allow 8 Revit instances per every of two Task Servers, and the problem didn't appear before.

    Is that something new from the Autodesk policy? What would you suggest?

    Thank you, Evgeny.

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    Was pyRevit Script action removed in 2025?

    Patrick · 2 · Last reply by Matt Mason

    I used to be able to have pyRevit Script actions I could run, but noticed that the tasks are not longer available.  When I go to add task i no longer see pyRevit as an option and I didn't see anything in the help docs about this being removed.

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    Administering users

    Wojciech · 1 · Last reply by Matt Mason

    While in admin Users list view, would be nice to have option to export whole list into XLS or CSV.

    Also, with extra column for access level, groups and projects assigned to.

    Is there any option to extract database of already assigned users (via clarity web) with information about assigned projects  / groups / permission level?

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    Post-action task problems

    Dylan Scheumann · 5 · Last reply by Dylan Scheumann

    I'm trying to run a batch file as a post-action in a task in clarity. The batch file works perfectly when I run it separate from Clarity, but doesn't work when I run it as a post-action through Clarity. Why is this? I've also considered making it a separate task, but can't figure out how to only run a batch file this way.

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    Copy Task Templates to ta project

    Evgeny Kurbatov · 1 · Last reply by Evgeny Kurbatov

    Is there a way to apply a bunch of Task Templates to a project at once?

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    IFC Alternate - Unable to retrieve custom IFC export settings

    CESARIO · 6 · Last reply by Trey

    Hello, In the Alternate IFC In the configuration of "Configuration Name" I cannot retrieve my personalized export parameters from my Revit model. I tried to do DBexport but nothing or done. For information, my central model is on BIM 360.