Common Problems

  • 1

    Unified Sync task from ProjectWise to BIM360 is copying outdated versions of files

    Eduardo Mancilla · 0 · Posted

    I have a task running to sync all the folders and files from ProjectWise to BIM360, and I noticed that files where the file name was modified are being copied over as the previous version. By that I mean the following: Original_File1.dwg               Version " "

    *name change*

    Newname_File1.dwg           Version  "A"

    *update*

    Newname_File1.dwg           Version  "B"

    Then the sync task runs, it creates 2 files, the Version " " with the old name, and the Version "B" with the updated data. It shouldn't copy the first original file

  • 1

    PDF Page Setup - Offset from corner not center

    Dustin Gore · 0 · Posted

    Minor typo... The Page Setup for In Session in Clarity says "Offset from Center."  I believe this should be "Offset from corner as it is in Revit.  Center is a different radio button.

  • 1

    Scheduled Task Sequence does not run

    Andrew McCarey · 0 · Posted

    Hello,

    We have a couple of task sequences that refuse to kickoff nightly as scheduled. They include the typical Revit Database Export, Model Metrics, Performance Advisor, then a Navisworks Export with a Post Action to BIM360/ACC. The Task Sequence does not have "Only On Change" checked, so it should be running nightly regardless of updates to the model. Is anyone else having this issue? Our team is starting to lose faith in the product.

    Thank you