The model metrics graphs are a great tool to see how a certain metric has developed over time. It would be really useful, though, if those graphs would also display the firm metric guidance guidance thresholds defined for caution/concern and issue (while taking into account model size, small model factor and large model factor). See attached mockup.

In the server tab area on the office's list, when you hit the delete button for an office on that page it prompts you are you sure and then you click OK but it does nothing and doesn't give you a warning or anything else.

I'm looking for some guidance on how to troubleshoot some specific errors that keep popping up in our clarity task queue. Some of these are benign errors and some are production delaying errors.

1) How can I reduce the number of "Task Timeout: Task sat in a 'Claimed' status for too long!" errors?

I'm seeing this error a lot. I have noticed the following characteristics - The error tends to occur when the task server is opening larger models and downloading a local copy. Is there a way I could dive deeper into what's causing this specific error? I've tried

Include Links checked but no linked DWG files are included in backup, all files on BIM 360.

i sent a log in early today directly from a failed clarity task but i don't think it went through. We are seeing a massive rate of failure for BIM360 upload post actions since last Friday after upgrading to clarity 2021 (double or triple the normal rate). after spot checking several tasks with the CompletedWithError status and the error message "Task Post Action: BIM360 Upload encountered issues" we are seeing the same sort of failure to get hub, or failure to get project after multiple tries. I have logged in manually with the clarity credentials to our BIM360 hub and

The C4RPublish task runs correctly alone, but when used in task sequence it fails with error "Only Cloud Workshared BIM360 Revit Documents are supported in the Upload To Model Coordination task!"

Task sequence ran correctly before upgrade to Clarity 2021

A folder structure is constant (more or less) from project to project. It would be very helpful to specify a path for actions relative to the Revit project folder. It would save time on copying tasks from project to project - no need to adjust the UNC path for every project.

Thank you.

How about Studio Prime-level users?

(I believe that Studio Prime is necessary to have access to the API for integrations).

Thanks,

Matt

I ran my first Index Model Families task and was surprised that the family file size was not in the report.  If File Size was in the report, I could quickly pinpoint families that are too big.  Could the file size metric be added to the family indexing?

Thanks,

Hi,

I have a suggestion that would make a major quality of life improvement.

Clarity should include sheet parameters in file naming and/or in Artifact Sub-folder. 

By doing so parameters such as discipline of sheet set could be used to create a folder, phasing would be put in specified catalog - all from one task.

In summary by adding dynamic parameters from sheet to file path naming in Clarity we could achieve clearer documentation sorting with less tasks to manage and run.

I was trying to update the Clarity Logo using the Settings>>Appearance tab. When I select a new PNG file, it shows up as the selected file. When i click the Update button, the new file name disappears and the logo is not updated.

I would need to be able to schedule a task to run twice a day. Right now I need to duplicate the task to run it a second time on the same day. It make it difficult to maintain and cause mistake and error.

When creating a Model Metrics Alert, it is currently only possible to select All or individual projects.  If this could reference Tags as well, it would allow alerts to be created that were forwarded to the correct people based on the project Tag, such as office or practice area.

Is it possible to sort projects by number?

Current situation if a script is not available on the task servers anymore:

• Can't create new tasks for this script (good)
• Existing tasks can be copied (not so good imo)
• In edit mode, the Dynamo inputs section is missing (of course)
• In edit mode, there is no indication as to what is going on with that task (definitely not good)
• If scheduled, the task is never claimed (not good either)

Suggestions for improvement:

1. Show a warning in edit mode (e.g. "Dynamo script could not be found on any task server")
2. If scheduled, have such tasks fail immediately
3. Do not allow

On the Clarity Project page add a column for the task server assigned to that project.  It would make it easy to see and balance the tasks running on various task servers.

Add Current Model Size to project home page

The forum posting has issues, when you right click to paste or fix a misspelled word you get the insert link tool  This happens only in the body of the posting it works as expected in the subject line

When troubleshooting issues in Clarity, diagnostics tell us where to look to resolve the issues.  The diagnostics come from different places depending on where the issue is occurring.

Diagnostics roll over pretty quickly, the more projects/tasks, the faster they roll over.  Please send in the diagnostics as close to time the issue occurred, or recreate the issue/rerun the task, then send in the diagnostics.

If you are unable to create a case when sending in diagnostics from the web portal you can email the manually gathered diagnostics to support@rand.com

Task Issues

• If a task runs, but doesn't complete, we need