Top Topics

  • 1
    Answered

    Administering users

    Wojciech · 1 · Last reply by Matt Mason

    While in admin Users list view, would be nice to have option to export whole list into XLS or CSV.

    Also, with extra column for access level, groups and projects assigned to.

    Is there any option to extract database of already assigned users (via clarity web) with information about assigned projects  / groups / permission level?

  • 1

    Select priority as Launchable Parameter

    Brooke Peterson · 0 · Posted

    We sometimes have staff requesting ability to control priority of certain configured tasks. Not so much that it needs to be sent straight to the top of the list, sometimes they even want to delay the start, or push it to very low priority. We can currently do this by duplicating tasks with different priorities - could the priority be made a launchable parameter so user can select their requirement at launch time?

  • 1
    Answered

    Was pyRevit Script action removed in 2025?

    Patrick · 2 · Last reply by Matt Mason

    I used to be able to have pyRevit Script actions I could run, but noticed that the tasks are not longer available.  When I go to add task i no longer see pyRevit as an option and I didn't see anything in the help docs about this being removed.

  • 1

    PDF Page Setup - Offset from corner not center

    Dustin Gore · 0 · Posted

    Minor typo... The Page Setup for In Session in Clarity says "Offset from Center."  I believe this should be "Offset from corner as it is in Revit.  Center is a different radio button.

  • 1
    Answered

    Revit can run on a limited number of devices

    Evgeny Kurbatov · 2 · Last reply by Matt Mason

    Hello,

    Task computers give the message "Device Limit Reached":

    It started appearing just today. We allow 8 Revit instances per every of two Task Servers, and the problem didn't appear before.

    Is that something new from the Autodesk policy? What would you suggest?

    Thank you, Evgeny.

  • 1

    Cloud model size - host only

    Evgeny Kurbatov · 0 · Posted

    Currently the project home page show the model file size as summary size of the host model together with links.

    I think it would be more informative to see the host model size only. Or show both: host and full size?

  • 1
    Answered

    The files already exist! error

    Pedro Albornoz · 1 · Last reply by Mandi Bishop

    This is the full error  

    And the journal:

    RevitLink BIM 360://ON100022 160 Front Street West/01 Architectural/Base Building/160 FSW Base Building_Basement.rvt is not loaded. Status: Unloaded RevitLink BIM 360:// is not loaded. Status: Unloaded -> Found exact size in the printer driver: A0 3311w X 4681h - Portrait orientation PaperSize 'A0' : 33.11 width X 46.81 height will be used for all printed sheets Printing View (1/116): E-000: PROJECT COVER PAGE: 160 Front St - AV Set - 2025-01-21-12-48.pdf Printing View (2/116): AV-0001: AUDIO VISUAL LEGEND, GENERAL NOTES AND DRAWING LIST: 160 Front St - AV Set - 2025-01-21-12-48.pdf Deleting existing

  • 1

    Revit Error Handling Options

    George Suarez · 0 · Posted

    I was hoping for a glossary that would help me trace the dialog boxes back to the Revit error handling option overrides in Clarity. I'm currently experiencing difficulties in determining which option to select, and I find myself needing to individually select each checkbox. Could Clarity consider adding a feature to simplify this process in the future?

    -Chris Luz​​​​ PE, LEED AP Page

  • 1

    add Interference Check task

    Chris Rawlings · 3 · Last reply by Chris Rawlings

    I would like to automate the Interference Check task and have it export the report

  • 1

    Unified Sync task from ProjectWise to BIM360 is copying outdated versions of files

    Eduardo Mancilla · 0 · Posted

    I have a task running to sync all the folders and files from ProjectWise to BIM360, and I noticed that files where the file name was modified are being copied over as the previous version. By that I mean the following: Original_File1.dwg               Version " "

    *name change*

    Newname_File1.dwg           Version  "A"

    *update*

    Newname_File1.dwg           Version  "B"

    Then the sync task runs, it creates 2 files, the Version " " with the old name, and the Version "B" with the updated data. It shouldn't copy the first original file

  • 1
    Answered

    If all of my projects have Gross Area plans, is there a way to create a report of that using Clarity?

    Eric Stimmel · 1 · Last reply by Matt Mason

    For example, if all of my projects are using the built-in Gross Area scheme, can I build a report that shows the total gross area for every model or project?

  • 1

    More control of failed tasks

    Hilary Williams · 0 · Posted

    Tasks that failed, I would like to Batch control what happens based on what they are. I would like to Batch re-start all of the Publish tasks. all of the Daily metrics, just batch delete and let them cycle back around for instance.

  • 1

    Quick Button to plot a Linked Model, But not open

    Hilary Williams · 1 · Last reply by Matt Mason

    For Background, I know that when I open a model we can plot a linked model from the pyRevit plot command. But is there a way to automate this function through Clarity? We have the need to refer to another discipline sheets on the hub, and not everyone publishes their sheets like they should.

    We need a way to be able to quickly plot links to pdf while NOT opening the other firms model.

    On the ACC, I often only have View + Download permissions to other firms models. So, we can't open those links anyways.

  • 1

    Add Ability to turn off Log Preview in the Task Queue Screen

    Brooke Peterson · 0 · Posted

    While the short preview of running logs is sometimes very useful in the task screen:

    There are times when assessing a long queue that it would be very nice to have option to turn off the log previews to condense the list and make it easier to find the info i'm looking for. Would it be possible to toggle on/off the log preview?

  • 1

    Periodic Snapshot of Tasks Dashboard

    Holden Fleck · 0 · Posted

    For the purpose of high level task health monitoring it would be helpful to be able to set up an Alert or something similar that would send an email containing the task metrics for the last hour, day, etc... similar to the Dashboard page from the Tasks tab.

    If I could have Clarity email just me or certain admins a dashboard that shows task health for the last hour, it could help catch systemic issues with the server or task machines earlier, especially if Clarity maintenance is not in my scope of work in a given day or week.

  • How to Increase the Size of the AdminWebservice Logs on the Host

    Sherry Pittman · 0 · Posted

    The AdminWebservice logs, with the default settings will roll over at 100kb. If you have a large amount of data you have may roll over too quickly for us to find the information we need for diagnostics.

    On the host machine go to the folder below and edit the Log4net.config as follows:

    C:\inetpub\wwwroot\CentralWebservices

    Change the value as shown below to increase the file size to 1mb.

    <maximumFileSize value="1000000" />

    You can also increase the quantity if you like.  

     You may get an error when trying to save the file, so Save As and make sure that the Save as Type

  • 1
    Answered

    Could not load type 'ADSK.AIT.Common.API.Services.IRevitIniService'

    David Geer · 4 · Last reply by David Geer

    When running the model checker module in Clarity I receive the following error. Could not load type 'ADSK.AIT.Common.API.Services.IRevitIniService' from assembly 'AIT.Common.API, Version=9.1.8503.0, Culture=neutral, PublicKeyToken=null'. Developer Info: at Cohort.RevitTaskPlugins.ModelChecker.Execute(Task t) at CohortRevitTaskServer.Controller.runOneTask(String artifactPath, String projectArtifactPath, Document& doc, OpenModelOption openModelOptions, String loadErrors, KeyValuePair`2 oneTaskToProcessor, TaskWrapper parentTask, SecurityManifest security)

    What could be causing this?

  • 1

    Model upgrader option : limit action to top folder, remove sub-folders models from beeing upgraded

    Guillaume Lallier · 0 · Posted

    It would be very helpful to have an option to select only top folder without sub-folders for model upgrader task.

  • Clarity Database Export Errors

    Sherry Pittman · 0 · Posted

    Prior to running a Revit Database Export, there is no defined data for the parameters.  Once the first model is run, it sets those values, so all other models with the same parameter name, must have the same types of data set in the parameter or you will get errors.

    What that means is, if I look at the first example below BoxSize is expecting an integer, but in the model that it is running on now, it is formatted as a text parameter.  The data type must be the same in all models.

    Error Examples

    • An error occurred during export
  • 1

    ForgeApiException: Uncaught error while testing if folder...

    Kenny Hunter · 1 · Last reply by Matt Mason

    Project is unable to "Migrate Models" to a new hub. Was working at one point and now cant find the "folder" or "Project" in the clarity project.

    However, If I create a new project from scratch, it CAN see the clients hub and its files. However, when attempting the "Migrate" model task again, it comes up with "no folder" error.

    Error (BIM360ForgeError)