We had a user report that she was receiving "changed Revit build" notifications.  She did not want to receive those but the only way we could find to stop them was to stop all emails on her Clarity account.  Clarity needs to have a more granular and/or documented approach to email notifications so we know how to control the notifications.

We keep seeing that our Clarity Administrator User keeps becoming disabled.  When this happens Clarity no longer runs any tasks.

We were going to upgrade to the newest version to see if that resolved the issue, but saw the email about the issue with 2022.1 and did not.  We are still a bit behind either way.  Below is our Server Version.

The Task Servers are on Build 2022.0.10.0   

Any help would be greatly appreciated.  Thanks

While watching the Task Server it shows success and complete but is not publishing the model. It gives a BIM 360 Forge Error. 

on the Task Server I opened Revit and navigated to the model and was able to publish manually so the authorization is working for the signed in clarity user. Not sure how to reauthorize the BIM 360 Forge access. Is this an issue with the token?

Thanks,

Hello, I would like to know what are the rules for measuring '# of Views' an '# of Views not on Sheets'. The number showed by Clarity is much bigger than what I can find in Revit after summing up all views, schedules and legends together. Any ideas? Thanks

Hello,

I would like to know what are the rules for measuring '# of Views' an '# of Views not on Sheets'. The number showed by Clarity is much bigger than what I can find in Revit after summing up all views, schedules and legends together. Any ideas?

Thanks

When I run this tasks and it times out it still processes the post action task. It would be better to not process the post action tasks as it could be operating on an incomplete file or the old version. 

Is there a way to export nwc where the source filename/path reflects the actual central model, and not the "-detached" version?

The problem is that when trying to use Navisworks Switchback, the link to the Revit model is broken because the source file path contains the -detached suffix when the nwc is exported, so Navis and Revit cannot complete the Switchback connection.

Is there a setting I'm missing?  Thanks!

In 'Setup Tasks' window, my suggestion is to maintain focus on filtered list of tasks after selecting edit or run to support running many non-scheduled tasks easily. Alternatives are to allow a preselection of tasks to run (radio box > run all selected) or create the ability for administrators to string together already established tasks to run concurrently on group execution. We may want to run the same task on multiple projects periodically (not on a schedule).

Working with IT to set up routine restarts and SCCM update windows. We realized it's hard to visualize when a task server will/will not accept tasks. I think it might be useful to see this in the task timeline.

We have a REVIEW SET (list of sheets and views together) for PDF output.

Typically we use the following file name template: [Sheet Number] - [Sheet Name].pdf

Unfortunately it doesn't work well for views. The output file name for views is "--- - [Sheet Name].pdf". It is the same name for all the views. That results duplicated files which get deleted. It is expected, so I added another parameters to the template: [Sheet Number] - [Sheet Name][View Name].pdf

The problem with duplicated file names is gone, but the resulting file names include the keywords [Sheet Name] and [View Name], surprisingly the

There are similar tasks, for example PDF output can be in black or colour, in separate files or in a single file. Also it is a good way to create a backup copy of a Task Template.

It would be helpful if I can copy a Task Template (similar to a Task) and change just a couple of parameters.

I have a project where the Project dashboard is reporting the file size to be 133.66MB, but Model Metrics is showing a number "653029376." 

The project only has one Revit file, so I don't think the second number is some sort of aggregate. Why does the Dashboard and Model Metrics show different numbers for file size?

Hello There!

I set up an AutoCAD eTransmit task in one of our projects to see if I could get Clarity to make clean copies of a CAD file into a shared FTP folder to go out to consultants.

The task setup was straightforward enough, but after I ran it it is just sitting in the queue not being grabbed. I realized that maybe I needed to go into the Clarity task tray settings on one of the task machines and enable AutoCAD tasks to run, but the option isn't where I expected it to be.

What am I missing

Would like to be able to follow up with the prj creator and look at the task last run time, on all projects.

1600 sheet project, at last minute we noticed link missing on prints.  This resulted in panic and having to print manually and issue late to the client.  Management is not happy with Clarity now.

When I open one of the Revit files on task server I get the missing link error but the tasks still ran even though the "Error On Missing Links" is on.

At some time the missing link must have become corrupt on some, or all, of the task servers although we did not notice on production computers.

Upgraded to 2022 version and now all existing PDF Tasks do not Collate correctly.  Print Collation: Clarity Print: "Sheet Number" is selected and the sheet order outputs all jumbled.

Is there a way to view how long each task takes to run?

I'm sure it's right in front of my face somewhere, but I'm trying to determine just how long it takes for each task to initiate, open the Revit model, perform the operation, perform the post-action, and then close the model.  I can see in the task list, the time stamp for when each task is completed.  I could do some excel magic if I knew when each task initiated, but that info is not shown.  Only the date is shown.  Am I looking at the wrong tool

Currently, only Clarity Print collation of single pdfs allows for use of the sort parameter.  However, only the Revit Print Collation allows for pdfs.  We would like a pdf that has hyperlinks, but is generated with the sheets in the proper order.

Until that is fixed, the description for "Sheet Order Parameter" setting both in the help documents and in the task settings should clarify that the setting will be ignored if Revit print collation is used.

I'm running Model Checker on a BIM360 session for about 30 models. Maybe 1/5 of the time it closes the task with the error "Unexpected Error: InvalidOperationException: Error saving file [PATH].xlsx". This happens on different models every time, the path location is on our server. I've tried breaking the task up into smaller model groups (4-5 models at a time) but still get the error. This also happens occasionally with html files, I'm exporting both.

Was helping a team troubleshoot a task set up when I noticed this. I reran a task they had set up like so. The "View/Sheet Set"  Parameter is a Launchable Parameter:

The Resulting Task did not capture the Launchable Parameter: