It would be very helpful to have an option to select only top folder without sub-folders for model upgrader task.

It may be necessary to increase the amount of time we wait before trying to send files to post action.  The default wait time is 30 seconds.

Increasing the wait time may be needed if you are seeing errors like this on tasks during post action:

The process cannot access the file because it is being used by another process: UNKNOWN APPLICATION (NONE FOUND)"

To make this configuration change we will need to add a line to the ClarityRevitTaskServer.dll.config file located in the following folder:

C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit

Process

• Log onto the task server as the

Prior to running a Revit Database Export, there is no defined data for the parameters.  Once the first model is run, it sets those values, so all other models with the same parameter name, must have the same types of data set in the parameter or you will get errors.

What that means is, if I look at the first example below BoxSize is expecting an integer, but in the model that it is running on now, it is formatted as a text parameter.  The data type must be the same in all models.

Error Examples

• An error occurred during export

This change is Revit version specific!

If you are running into issues with the Revit DBExport task and want to skip certain categories, you can modify a config file to do that.

Process

This change is Revit version specific!

• You will need to log onto the task server as the designated Clarity account
• Exit the Clarity task tray
• Make a copy of the highlighted config file for the version of Revit you want to change C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit\202#\Plugins\RevitDBExport.dll.config
• Change the extension from .config to .orig so we have a backup copy of the original settings
• Modify

The RandRevit database is where all the information for projects, tasks and more is housed, so having a current backup on hand is always a good idea.

Setting an Automated Backup in Settings

There is a configuration for this in Settings on the General tab to Backup the System Database.

The system will attempt, once per week, to make a backup of the RandRevit centralized database to the Backups folder defined in settings.

Manually Backing up the Database

Connecting to the database

RDP into the machine where the SQL Database is installed, if you are using the SQL database installed with Clarity it will

Project is unable to "Migrate Models" to a new hub. Was working at one point and now cant find the "folder" or "Project" in the clarity project.

However, If I create a new project from scratch, it CAN see the clients hub and its files. However, when attempting the "Migrate" model task again, it comes up with "no folder" error.

Error (BIM360ForgeError)

When clicking the "external reporting link" under project home i receive the following error. This greys out the entire screen and forces us to close and re-log in. 

An has error occurred in Clarity. Further information may be available in the server log files.

Clarity Support: Phone: +1 (888) 528-4765 (US) Email: support@rand.com

Is there a setting that needs to be changed or updated to allow for external reporting? 

Download links for the Revit Add-in?

Has there been any discussion around giving Clarity the ability to upload files to Cupix, specifically NWD files?

In order for Clarity tasks to be processed on the Task Servers, the Task Servers must be logged in with the designated Clarity account at all times.

If the machine does automatic Windows update, we cannot automatically sign back in and this will cause tasks to time out until the task server is signed back in.

In addition to that, the Clarity Task tray must be running in order to process Revit tasks.

For Clarity Windows Task Server tasks, that service must be running.

The 360 Token for these tasks uses the credentials tied to the project in the Clarity

In the new task target menu can we get a search bar to filter down the list of available models. On large projects it can be hard to sort through all them.

For the sake of tracking the historic "health" in terms of Completion vs Error count or percentage, it would be great if this info could somehow be visualized within a Clarity project for each specific setup task.

I could see it being helpful within the setup page of the task itself to see a count of how many times that task has completed or errored out.

Separately, it would be cool also to have options for visualizing (pie chart, bar chart, etc...) which tasks in the project overall are succeeding or failing (maybe more important to see which one is

The Clarity Task Utility does not accurately retrieve/report on Task Sequence tasks. Seems it will show subtasks that are claimed but not in progress. It also doesn't include the Task sequence task itself. Can this be updated/fixed?

Want to see what’s updated in Clarity?

Clarity updates are issued as needed, rather than on a schedule, so you can check to see what is in each update in the links below.

Update Links 

Check your version(s) below for the latest notes and updates. Keeping up to date with the most current Clarity Version is always a good practice and may help prevent Task issues that may arise during your daily workflow.

2026.0

• https://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityHost2026_History.txt
• https://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityTask2026_History.txt

2025.1                                              

It would be great if the Task Servers tab showed whether the Desktop Connector is running, signed in, or has no project selected. More often than not I find that the DC rebooted and has the pending dialog to select projects. This go unnoticed until someone logs into the task machine or notices B360 tasks not completing. The DC looks to be crashing or rebooting exponentially more on the task machines than for regular users.

Thanks.

We recommend that the task servers be at least comparable to workstations used in production, if not stronger, especially if you are planning on running multiple sessions of Revit and or multiple logins (not typically recommended due to permission issues). 

When referring to the Revit System Requirements.

Do not go with anything lower than the Value, but Performance is recommended, or value with double the ram if you have large models with multiple links.

If you choose to use virtualization, be aware that graphic intense tasks will not perform as well without a physical graphics card.  Refer to the Virtualization section below.

It'd be awesome to run the Unified Sync command when/if Teams gets updated instead of just at a specific time.  We keep having timing issues with outside clients where they will upload documents at different times of the day and we end up missing things.

Hello, the check box "Show "Only On Change" tasks" in the task timeline overview, doesn't work. When unchecked, I still see "Only on change" tasks in the overview list. I can't refresh the page because it will re-check the option by default, so I am stuck in a loop. If I uncheck and recheck, it will compress the entire list into one single line of incomprehensible text.

Thanks,

If you have anti-virus installed on the task server, it can interfere with processing tasks.

This post is for task servers not installed on the host server.

Symptom

Clarity Task Tray disappearing or not running.  Lots of tasks fail with "The task has apparently died."

Anti Virus is removing the file or folders.

Resolution

Clarity Exclusions

Add exception for the following path

C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit

Add exclusion for the following files

• ClarityTaskTray.exe
• Clarity.TaskServerWinService.exe
• LaunchTaskServer.exe
• IMAGINiT.Updater.exe
• Clarity.BIM360Utils.Delegate.exe
• Clarity.Task.Delegate.exe
• LicenseRequester.exe

Autodesk Exclusions

For a full list of exceptions please refer to the Autodesk link below.

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-exclusions-I-can-implement-to-make-programs-run-better.html?msockid=37b62c7b126b64c91a12382f13396502

There is a way to place the task back into the queue if it opens in one session of Revit with an exception, so that it can be tried again.

If you prefer the task fail, the setting will need to be False.  If you want the task to be put back into the queue, the value should be True.

There is not currently a configuration for a number of attempts, so it will continue until it times out if set to True.

This change is on a per Revit version basis!

Process

• Log onto the task server as the