Provide a place in the web interface for us to upload dll's for custom clarity tasks which are then distributed to task servers as required. Copying the files over to each individual task sever is a very tedious process which, when debugging, can add hours to custom task creation and testing.

Possible functionality could also include:

• A setting for WHEN this custom task should be "released" - so it can be scheduled at a time the task servers are likely to be idle
• Locking this function down to "super admin" users to avoid errors
• Task name override 
• Task category override

It would be of huge benefit to us to have the Error message from children tasks populate through to the parent task sequence. This would help us tremendously when reviewing the logs after a very large run (approx. 2900 task sequences). At the moment we need to open each failed task sequence to review the error message or use SQL & Power BI to review a process than can take hours 

Upgrading Clarity to a new version of the software requires running the Setup.exe.  While it is not as simple as running the Updater from the desktop, it is not overly complex.

There are video links below on the install process as well as blog links.  If you would like assistance with the install, please contact your sales representative to get some Design Assist hours (perhaps 2 hours) for a typical installation.

IMPORTANT NOTE

It is recommended that you have a current backup of the RandRevit database.

If Backup System Database is set to True in the General System Settings, you should

Hi Guys, I'm wondering if the team is considering to expand on the common task target settings, to allow the target selection to be filterable like in the existing target selection task setup:

Thanks!

When using BIM360/ACC Migrate With Revit 2024 files Clarity is reporting this error. StackTrace: at Clarity.SkyScraperApiProxy.BIM360Folders.FolderExists(SkyScraperApiProject project, String folder, Boolean createIfNotExists) at Cohort.RevitTaskPlugins.BIM360MigrateFiles.getModelsToMigrate(SkyScraperApiProject bim360SourceProject, IList`1 fromBIM360Documents, BIM360ProjectAndFolderDetails fromBIM360ProjectDetails, BIM360ProjectAndFolderDetails toBIM360ProjectDetails, String& sourceFolder, String& targetFolder) at Cohort.RevitTaskPlugins.BIM360MigrateFiles.Execute(Task t)

For certain types of tasks, addins are required.

We recommend only installing the addins needed for tasks. 

Some Autodesk addins install automatically with the software, but others are a separate install.  If they are not on this list, please do not install them as they may interfere with the Clarity software.

Please also be aware that some addins can cause ownership issues when processing tasks.

Additionally, some addins are build specific and may vary by Clarity version.  Please refer to the information below.

Revit Addins

Additionally, you will need to install the necessary add ins per version as needed for

This token likes to expire on Clarity Cloud. Apparently this does not occur on Clarity On-Prem. There is currently no way for us to know that it has expired. Our rep from ImaginIT sends me an email and tells me to go reauthenticate.

Proposed Solution: Send email to Company Administrator to go reauthenticate when this expires. 

When a user is in a project on the web portal, it might be useful for a banner showing the users assigned role. This could be easily overlooked by someone that is an admin and well acquainted. But for regular users and new users, they might not understand why they see what they see per project.

Issue

There is a security feature in Clarity, if you try to log into the web portal, or through the task server configuration with the incorrect password more than the number of times set in settings, the account will be disabled.  

You can modify this setting from the Server tab, Settings.

The task servers commonly use the Clarity@rand.com login, this account is sometimes also used in the Clarity Active Directory Synch tool on the host on the Clarity tab, you will want to update it there as well.

You will need to update it in all locations or it will

In order to enable Clarity to access ACC projects, the account manager must specifically enable access at the Account level.

To enable access:

1. Sign into the ACC portal as an Account Admin:  https://acc.autodesk.com/
2. Select the Apps icon
3. Select the IMAGINiT Clarity app and Install

   2. We only need access to Document Management
4. The icon will change to look like the image below and will show as Active.
5. The published files should show up in Clarity after about 5 – 10 minutes.

  Note: The Clarity ACC integration relies on the Forge interface for Project/model information; therefore, the models do not exist

We'll share what we're thinking about the Roadmap for Clarity, and you can give us your ideas of what we should focus on.

Join below for the August 22 session.

Clarity 2025.1 Webinar

When uploading a large number of folders to ACC Clarity hits a quota limit. When uploading 1600 folder it took 9 hours and timed out. I split the uploading into multiple task each around 400 folders. This worked and only took around 2-3 hours to complete. Could we get an option to have clarity automatically split ACC uploads into multiple tasks?

There are certain types of errors that will kill a Revit task.  Previously it was necessary to manually modify a config file.

In Clarity 2025, you can now just make the configuration changes in the Clarity task tray.

Make sure you log onto the task server as the designated Clarity account

Error Handling Overrides

• Open the Clarity task tray
• On the Revit tab

On the Revit tab, under Revit Error Handling Option, there are a few options, if you want to make selections you will want to set it to specified.

• None
  • No overrides
• Detached Only
  • This would only apply

Would it be possible to add an option to preserve cetin elements (so they don't get purged) when purging through the Revit audit and compact task. Sometimes there are unused elements that need to be kept and it would be nice to be able to isolate these and keep them from being purged.

It would be helpful for those instances that you need to communicate to the team at once. Perhaps the email to group could be on the Manage Users screen.

In order for tasks to run, the task servers must be online and logged in with the designated Clarity account at all times. 

For 360 projects, the Autodesk identity token must also be valid, both on the task server and in the Clarity web portal.

Task not Claimed Sat in New Status

1.     Task Timeout: Task sat in a 'New' status for too long, not moving! TASKSERVER3: TaskServerOffline: Task Server unresponsive to ping. Last checkin was 5/8/2024 1:36:10           TASKSERVER1(WIN): TaskDisabled: The UNIFIEDSYNC type task is not available on this task server.TASKSERVER2(WIN): Unknown: Not sure...

Providing a heat map for server availability and peak times would help us balance our task load across servers more effectively. If this information was available at the point of task creation, admins could select the times when they knew their tasks were most likely to succeed. The heat map should be viewable as daily or weekly based on all currently scheduled tasks on the network.

The ClarityClient2021ClientRevit.exe is built with InstallShield, which supports most MSI-style options, including passing them thru to the MSI.

See this link for install options for the Clarity Client installer: 

https://docs.revenera.com/installshield21helplib/helplibrary/IHelpSetup_EXECmdLine.htm

If we had a Model Metric for the number of models linked by Internal and another for those linked by <Not Shared>, we could use the Task to check how many models could be affected by updates to Shared Coordinates and which ones need to be adjusted before making updates.

The Clarity Windows Task Server will process tasks that don’t require opening Revit. 

Some of the setup is inside of the Clarity Revit Task Tray, but since this runs as a service by default, the rest happens in the properties of the service itself.

Settings in the Clarity Task Tray for Revit

To limit the Windows tasks run on the task server, open the Clarity task tray, select the Server and Edit, go to the Tasks tab, expand Windows and Uncheck any tasks you don’t want processed on this task server.

Settings for the Service

Open the Services panel and select the