Due to a new project limit restriction on the 16.x versions of the Desktop Connector, we have added a new setting in the Clarity task tray, that will allow us to swap out the least used project, with a new one.

IMPORTANT NOTE:

If the screen is left in a locked state, it is not possible for any UI Automation to run. This is a Microsoft limitation from a security perspective.  That means that in order for this to work and swap projects, the machine must remain unlocked.

Desktop Connector

You will need to make sure you first select the

This is just a small thing but I think it would improve the UX when setting up tasks. How about adding a Copy From Project button to the Setup Tasks page?

Background: We keep a template project with pre-configured tasks and task sequences. Users are encouraged to copy those tasks to their projects instead of setting them up on their own. When busy on the Setup Tasks page, it always breaks the immersion in the workflow when people have to switch to the Project Home page in order to copy more tasks to their project.

FileNotFoundException: Could not find file "xxxxxxxxxxxxxxxxxxxxxxxxxxxxx"  1 File(s) attempted to Copy: 0 successful, 1 errors. Post Task Action/Delivery Failure it seems to be making a .zip file but it is unable to copy/move it to a target location

It would be great if clarity could pick up families in a model or file location and load them into selected models and sync. It would need to know if you wanted to overwrite or overwrite with parameter values and keep a log of any errors it dismisses as it loads in the families. 

We were invited to work with a client's ProCore site and I would like to automate the requested Revit model upload. I am now looking for the folder path that I need to enter for the ProCore sync directory.

Does anyone know why we are missing a chunk of the task lists/options under "Setup Tasks?" Do we need to update Clarity? We just recently updated to 2024 and our build number is 24.0.5.0.

We're looking to create Room Data sheets in an 11x17 or 22x34 Landscape format.  I'm not seeing any information on how to adjust the size.  

If I go batch print the Room Data sheet, when I adjust the print setting, it just switches back to the default when you print.  

Is it possible to get the name of the workset each linked Revit model is placed on?

I have been running the Revit Database Export task with the Workset Data Option setting set to Exhaustive (and Medium), but my report options do not include a Workset Name or Workset ID for Revit link instances.  I also do not see workset information in the SQL database for the project in the RVTLinks tables.

I have project with over 200 Revit models, it would be very helpful if I could know if all their links were on an appropriate workset.

Thanks.

We automatically assign all our Design Technology Managers as Project Coordinators (global role) so they can see and support any project. Because of the hundreds of tasks that run everyday, we were forced to turn off the "Receives e-mails" setting for these accounts. Unfortunately that disables every single email, but we would like to have granular control of notifications in order to receive emails about:

1. Failed tasks
2. Dormant projects

I filed a case with support (Case 00716746) as I was not sure whether dormant project notifications were part of this setting, and it turns out that it is. The suggested

Most customers using Clarity, also have projects in 360, so your account administrator should have received an email from Autodesk stating that the Issues Version 1.0 will no longer be supported.

The example below is how the email starts.

Subject:  Action Required: BIM 360 Issues v.1.0 API Shutdown – FINAL ALERT

These integrations will not function properly after August 15

Dear BIM 360 Account Administrator,

The deprecation deadline for the BIM 360 Issues version 1.0 API has been extended to August 15, 2023. After August 15, the BIM 360 Issues version 1.0 API will no longer be available.

We noticed

It'd be nice to have the person who is creating a project within Clarity auto-added as an Administrator to the project.  I'd envision this option being on the Project setup page, but I'd like this to have a toggle in Settings to make it default to "On" or "off"  like the task processing toggles. 

There are several factors that control or impact task processing, please refer to the information below.

Types of Task Servers

There are several types of Task Servers that can be enabled in the Clarity task tray.  For each of these, the proper identity must be associated to it.  For Revit tasks, the logged in windows session should be the designated Clarity account.  For the Windows task server, the service account identity needs to be the “log on” in that service.  Forge requires credentials and a key.

• Clarity Revit Task Server
  • This will process tasks that require opening the Revit model.

The process is the same as in Windows 10, but they did a better job of hiding it.

To add a form

• Go to Control Panel\Hardware and Sound\Devices and Printers • Select the printer you want to add a form to • Select Print Server Properties • In the Print Server Properties dialog, Forms tab • Create New Form • Enter name and dimensions (These are intentionally entered backward in here) • • Save Form

Clarity Task Server 2024 has a feature which does its best to auto-select whatever projects your are performing tasks on within your Desktop Connector environment. This is an inexact approach, but it is all that Autodesk allows us to do (we've pushed them for an API, or a change in behavior to better support Task Servers).

When 16.3 Desktop Connector was released, some customers saw problems with our automation to auto-select projects. On August 3rd, we released a task server update that mitigates the issues that were seen.

We still recommend staying on Desktop Connector 15.8 for as long as

Recently had my Clarity brought back after losing the service, but when I try to access my projects, they have all been set to Revit 2023. Can this be fixed?

I've been puzzling this out for a couple days and I'm stumped. If I wanted to make the process of downloading a prepping a model for eTransmit from BIM 360/ACC, how would I do that?

The process I'm trying to replicate:

1) Publish the target model and all linked models 2) Download the target model and all linked models to a local location 3) unzip the downloaded file from BIM 360/ACC 4) Open the target model and save as central file 5) Confirm all links are now relative 6) SWC / Close 7) eTransmit target model (and run cleanup tasks)

If you don’t want to have to sign into the Clarity Client so that the users machine will track metrics like file open and sync times as well as untracked models, you can modify a config file to control this.

Note:  This will only track when you open a file that is workshared.

To Set Default Server for Metrics

You will need to edit a config file on the users machine to make this change.

• The config file location is in the following location for all versions of Revit.
  • C:\ProgramData\IMAGINiT Technologies\ClarityClient.dll.config 
  • Make a backup copy of the file before changing

I just happened to be looking at a task server when this error window popped up. I watched the machine for a little while to see if it would suppress this dialog. It didn't, so, I clicked OK and then it resumed the task.

Is Clarity able to suppress this dialog? It didn't appear the task would move forward had I not intervened. I also don't think this dialog is much more than a nuisance.