(10/28/21)

At present, the best combination that we are seeing for stability seems to be:

• Desktop Connector: 14.10.0.1456  / AdSSO: 12.3.3.1803

Other "Known Good Combinations" include:

• Desktop Connector: 14.11.0.1476  / AdSSO: 12.2.2.1802
• NO Desktop Connector (if you can live without it) / AdSSO:12.3.3.1803

You can see the versions you have installed in the Control Panel, Programs and Features.

As you know, the Desktop Connector releases come out every month, so it's difficult to keep track of exactly which combinations work best. If you don't see your version combination listed above, it may still be fine - but if you're encountering issues with

Would like to be able to follow up with the prj creator and look at the task last run time, on all projects.

Fabrication Parts hold a lot of powerful data that would be nice to report on. This data is stored inside each part that can be accessed via the Revit api. 

Other information could also be extracted based on the FabricationConfiguration in the Revit model which the Fabrication parts derive from.

Being able to report this data would be huge because they are a 1:1 part (meaning exactly what they look and are in the real world) and would provide accurate content that could help forecast a job or even produce a bill of materials for the job.

We're happy to announce a new product related to IMAGINiT Clarity - IMAGINiT Clarity Cloud.

Clarity Cloud is an early-stage product to demonstrate using Clarity entirely in the cloud, with no on premise hardware.

As of now, it works only with BIM360 projects, and all of the tasks are done in the cloud, either by IMAGINiT or by Autodesk Forge.

While the on-premise tool remains much more powerful and flexible, we're excited to see how Clarity Cloud can grow over time.

For more information, see:

https://imaginit.com/ClarityCloud

We also have an upcoming webinar on June 29, 2021:

https://register.gotowebinar.com/register/1532528309673293325?source=a2u4u000000zvHU&utm_campaign=2106_Clarity_Cloud_Webcast&utm_medium=email&utm_source=Eloqua

The following Windows update (see things to check) causes the ClarityWebAppPool and the ClarityWebServicesAppPool to fail to stay running.

Symptoms

• When accessing the web portal you get a 503 error Service Unavailable
• Web app pools above will not stay started.

Things to Check

• Were any Windows Updates installed?
  • Update for Microsoft Windows (KB4601555)
    • May 11, 2021-KB4601555 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10, version 1809 and Windows Server, version 2019 (microsoft.com)
  • Security Update for Microsoft Windows (KB5003243)
    • KB5003243: Servicing stack update for Windows 10, version 1809: May 11, 2021 (microsoft.com)

Event Logs

System Event Warning WAS

We use Egnyte as our primary storage for project information. Not only do we want to upload output artifacts to Egnyte, we want to be able to download files from a Egnyte project folder to execute tasks. This is more of a benefit for CAD and Civil 3D users, as we already use BIM 360 for multi-discipline Revit projects, but it would be a significant benefit to have more support for Egnyte.

Hi folks-

I wanted to alert you that the Clarity development team has wrapped up IMAGINiT Clarity 2022 and all customers active under maintenance should receive an email about it last Friday.

What’s Inside?

Clarity 2022 contains a number of new features that we’re excited about: 

• Support for Revit and Revit Server 2022 (and offering support for 5 versions – back through 2018, so no versions are lost in this release).
• First-class support for AutoCAD Tasks, including PDF, Navisworks and eTransmit
• A Task Dashboard for easily analyzing how Clarity is being used.
• BIM360 Enhancements for Data Extraction
• Deeper integration with

It would be great to include an option to delete specific worksets when publishing a Revit file via Clarity. At the moment there is only an option to retain or remove ALL worksets, but there is a often a single workset we need to delete as part of our publish process - for example "Temporary Structure" in an Architectural file.

Currently, only Clarity Print collation of single pdfs allows for use of the sort parameter.  However, only the Revit Print Collation allows for pdfs.  We would like a pdf that has hyperlinks, but is generated with the sheets in the proper order.

Until that is fixed, the description for "Sheet Order Parameter" setting both in the help documents and in the task settings should clarify that the setting will be ignored if Revit print collation is used.

The metric logged for "# of CAD Links" appears to be reporting imports (not just links) or parts of exploded imports. These are somewhat different problems and calling these all "CAD Links" is a bit misleading - I can assure you this model does not have 2400 linked CAD files. Is there a way to make a distinction between these two things? CAD Links vs Imports or something?

The post task action "Google Drive Upload" creates duplicate named files rather than creating a new version of the file. Google Drive allows multiple files to exist in the same folder with the same name (files in Google Drive are more ID based than file path based) and the api defaults must be to create a new file rather than look for a file with the same name and create a new version. Clarity's default behavior should be to create a new version, not new files with the same name.

I'm running Model Checker on a BIM360 session for about 30 models. Maybe 1/5 of the time it closes the task with the error "Unexpected Error: InvalidOperationException: Error saving file [PATH].xlsx". This happens on different models every time, the path location is on our server. I've tried breaking the task up into smaller model groups (4-5 models at a time) but still get the error. This also happens occasionally with html files, I'm exporting both.

Thank you for your continued interest in Clarity! We're excited to bring you the Clarity 2022 version—and we're looking for your assistance in beta testing the product. Clarity 2022 will offer:

The Clarity 2022 Beta Testing period will run from approximately 4/16 thru 5/15. You can participate by:

We'll have a webcast to give you an overview of the beta features and tell you more on April 15th, register here.

I want to lead with how much I appreciate the work and development your team does to make and keep Clarity a meaningful and valuable product. Today is the second time I've run into this issue. All of my task servers lost their oAuth at midnight today and now none of our tasks can be completed.

In addition to losing the oAuth on the Task servers, Autodesk has kindly locked my account so I currently cannot reset my password or log in.

So, not only is my clarity service completely dysfunctional now, I also cannot access my Autodesk assets and

Many of our customers have encountered challenges with maintaining the Autodesk Login Token, which keeps your Clarity Task Server signed in to Revit as a particular user.

We'd like to review some basic information about the problem and then talk about some recent improvements on our side:

The Basics

The token is shared between all Autodesk products on a particular machine. By itself, each token lasts for 14 days. So it should only be necessary to sign in once every 14 days.

However - with the advent of Autodesk Desktop Connector, this changed. With Desktop Connector installed - Desktop Connector

So i'm trying to set up routine exports from our design models to a GCs glue hub. Ideally, I'd like to export several views with .GLUE appended to them and push that to the GCs glue project. I don't have glue set up on my account so I cannot host the GCs workflow on my account?

I'm sure I could set up the task to export views with *.GLUE in the name to select which elements are being exported but how do i control which glue account/project the files are pushed to?

We have all our design models set up

I think it might be helpful for those users with multi office organized servers to allow the use of the office as a keyword in the post task action.

In our offices the file path looks like this: //servername/office/project name/

If we could leverage the assigned office parameter set during the project startup it would dramatically simplify our project startup process.

This would allow us to set post task action paths in the task templates as \\servername\[office]\[Project]\ and eliminate the need for template tasks that are specific to each office.

It appears the the Backup Project task opens models in order to process them. However, we need to be able to open those models with all worksets closed, for performance. 

We have some site models that take more than 3-4 hours to open if all worksets are open, which is what Clarity is doing. The task often fails.

Please allow us to configure the task to close all worksets in the models.

The newly upgraded file is forced to Specify... (select worksets) when opening the Project.  The only way to fix this is to resave the file as a new central and change the option.  This does not happen during a manual upgrade of the file. 

Another issue is the disassociation of the keynote txt file regardless of UNC pathing.  This does not happen during a manual upgrade of the file.

Other linked files get pathed to what I believe is the C:Drive on the Clarity (local) server and require repathing to the correct location when finished.  They were UNC pathed prior

It’s seems a task is not longer launchable when you disable the schedule and I wonder if it is what’s expected. I set the “Enabled” option to No for a task that won’t need to be automated for a few weeks, but users still wanted to be able to run it manually from the project page. I just found out that even though the “Launchable” option is set to Yes, if the “Enabled” option is not, the task won’t appear in the quick launch menu. It seems to me it shouldn’t be doing that since the lightbulb help suggests it’s