New Topics

  • 1
    Under Review

    Web trigger

    Samuel Ketron · 2 · Last reply by Matt Mason

    We are storing documents on Google Drive. There is a web trigger that you can apply to ACC but if we could have a trigger that applies to google drive, that would be very beneficial.

  • 1

    hard drive size

    Derek Becher · 1 · Last reply by Matt Mason

    I think it would be a good idea to increase the recommended size on your, spec list. Small firms maybe able to get away with 500MB drive, but 1TB is going to be a better long term solution for most firms. We out grew the 500MB drive in less than a year and with rack mounted task server this was a little more complicated that swapping in a new C drive. Its mostly due to the ACC docs folder and the collaboration cache, not the files generated by clarity. 

  • 1
    Under Review

    project sorting default

    Derek Becher · 0 · Posted

    Allow us to change the default sort option on the projects main page to project number or any of the other sorting options. The current default is by name.

  • Clarity Override to Delete Dimensions (Clarity 2024)

    Sherry Pittman · 0 · Posted

    There is now a way in Clarity 2024, to configure an override when there is an error opening the model like the one shown below.

    For Clarity 2025 refer to this blog:  https://imaginit.helprace.com/i659-clarity-2025-task-tray-configuration-for-error-overrides 

    Error: One or more dimension references are or have become invalid.

    This configuration change is done at your own risk and will apply to all models on this task server that have the configuration files modified.

    WARNING

    This modification will allow us to delete the dimension(s) so we can continue processing the task, this means that those elements will not show up in the model for that task. 

  • 1

    Is it safe to upgrade our Task Servers to Autodesk Desktop Connector 16.5?

    Eric Stimmel · 1 · Last reply by Matt Mason

    Seems like a bunch of bug fixes and given how buggy it is, we're just hoping it will help a little to be on the same version as our users. It's been out for nearly 2 months now and I imagine you've had some time to test, but if it's more problematic to upgrade than to stay at 16.4, we will wait.

  • 2

    Transfer Clarity Host to new virtual server

    Bruce Gunderson · 1 · Last reply by Scott MacKenzie

    Hello,

    We are upgrading our physical local server and need to transfer the Clarity Host on current virtual server on the old physical hardware to the new physical server with the transferred or copied virtual server with the Clarity Host. What is the best way to do this? Would setting up a meeting with Imaginit support be helpful?

    Any knowledge would be appreciated.

    Thanks,

  • Clarity Task Server Configuration to Shorten the Artifact Path

    Sherry Pittman · 0 · Posted

    Windows path length limitations will come into play when the fully qualified file name exceeds 260 characters, or the directory name is greater than 248 characters.

    The error will look like this in the AdminWebservice Log

    TaskService - UploadFile(): Exception while uploading file System.Web.Services.Protocols.SoapException: Unable to create target folder on server! PathTooLongException ---> System.IO.PathTooLongException: The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.

    There is a configuration change that can be made on the task servers (versions 22.1.11

  • Clarity Post Action Identity

    Sherry Pittman · 0 · Posted

    As of Clarity 2023 we have had the ability to set the task server to perform the post action locally.  This applies to all post actions.  The one thing to be aware of is, depending on the type of post action and where it is processed, the identity can be different.

  • Clarity 2024 Manual Update Process

    Sherry Pittman · 0 · Posted

    If you are unable to use the updater tool to automatically download and install the updates due to network restrictions, you can download them and run them manually.

    DOWNLOADS

    First you will need to download the following into a folder on the machine or on your network… For example C:\Clarity\Updates

    Host

    • http://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityHost2024.zip

    Task Servers

    • http://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityTask2024.zip

    Updater Files

    Download the updater files from the links below and place them in the same folder as the content above.  For this it will just bring up a web page with that text so just right click on the page and save as to

  • Clarity Model Metrics Sources from Tasks and Configuration Files

    Sherry Pittman · 0 · Posted

    Which tasks report Metrics in Clarity?

    Model Metrics has most of them, then Performance Advisor.  for other tasks or configuration settings that pull model information, please refer to the information below for additional information.

    Metrics Tasks and Configurations

    1. Model Metrics
    2. Performance Advisor
    3. BIM Interoperability Model Checker
    4. ClarityClient
    5. The Task Server open time
    6. Index Model Families

    Model Metrics

    Help Link

    Metrics Captured:

    • # of Sheets
    • # of Views Not on Sheets
    • # of Families
    • # of Families Used
    • # of InPlace Families
    • # of Hosted Families
    • # of Purgeable Families
    • # of Links
    • # of CAD Links
    • # of Revit Links
  • 1

    copy and rename

    Angelica · 1 · Last reply by Matt Mason

    Could there be a stand alone copy feature with the option to rename files?

  • 3
    Planned

    creator and modifier

    Angelica · 1 · Last reply by Eric Stimmel

    Could you add parameters to show who created a task and who modified it last? 

  • 3

    tag tasks when they are part of a sequence

    Angelica · 0 · Posted

    When there are many tasks and sequences, and a task is being modified it is not obvious that it will affect a sequence or that it is part of one. Perhaps if tags were added to a task when it was added to a sequence.

  • 1

    Group tasks

    Angelica · 0 · Posted

    It would be great if we could group tasks somehow. There are times when we have large projects and many disciplines involved with their own tasks, it makes it difficult to find tasks. Maybe add folders.

  • Sneak Peek of Clarity 2024.1

    Matt Mason · 4 · Last reply by Bruce Gunderson

    Interested in seeing what is coming in the next version of Clarity?

    Come to our webinar on October 18.

    Click Here to Register

  • Clarity 2024 Task Server Config to Auto Select 360 DC Projects

    Sherry Pittman · 0 · Posted

    Due to a new project limit restriction on the 16.x versions of the Desktop Connector, we have added a new setting in the Clarity task tray, that will allow us to swap out the least used project, with a new one.

    IMPORTANT NOTE:

    If the screen is left in a locked state, it is not possible for any UI Automation to run. This is a Microsoft limitation from a security perspective.  That means that in order for this to work and swap projects, the machine must remain unlocked.

    Desktop Connector

    You will need to make sure you first select the

  • 6

    Copy from Project button on Setup Tasks page

    This is just a small thing but I think it would improve the UX when setting up tasks. How about adding a Copy From Project button to the Setup Tasks page?

    Background: We keep a template project with pre-configured tasks and task sequences. Users are encouraged to copy those tasks to their projects instead of setting them up on their own. When busy on the Setup Tasks page, it always breaks the immersion in the workflow when people have to switch to the Project Home page in order to copy more tasks to their project.

  • 1

    Hello has anybody dealt with an issue with Clarity where it is Unable to Copy file a file ?

    Camilo · 0 · Posted

    FileNotFoundException: Could not find file "xxxxxxxxxxxxxxxxxxxxxxxxxxxxx"  1 File(s) attempted to Copy: 0 successful, 1 errors. Post Task Action/Delivery Failure it seems to be making a .zip file but it is unable to copy/move it to a target location

  • 1
  • 3

    Load Families into models.

    Marcos Watts · 1 · Last reply by Marcos Watts

    It would be great if clarity could pick up families in a model or file location and load them into selected models and sync. It would need to know if you wanted to overwrite or overwrite with parameter values and keep a log of any errors it dismisses as it loads in the families.