General

Updates are patches to the current version you have installed.  For example 24.1.5

You can see if an update is available from the Server tab, Central Host to the right of the Update Version value.

Update Process

Log onto the Host server as the Clarity service account (application pool identity)

In Services, Stop the Clarity services

Right click on the desktop icon Update Clarity Host, Run as Administrator

The updater dialog will come up to determine if the update is needed, if so it will start downloading the files needed to update.

When the update completes, it will indicate

BIMTrack integration requires its own credentials to access all projects on BIMTrack for the Backup task and Upload post action.

In BIMTrack, it is a two-legged OAuth Token, giving access to Clarity to a particular BIMTrack hub.

There is NOT a different set of credentials per user.

You only need one API token to have access to all projects on a BIMTrack hub.

Setup

• Go to your BIMTrack hub and retrieve the API Access token.

  • In BIMTrack - Hub Settings > Gear Icon > API Access Token

  • Go to the Clarity Server/Settings/OAuth page, BIMTrack and add credentials.

  • Enter the hub name

The monitoring logs, with the default settings, will roll over at 100kb.

If you have a large amount of data, they will likely roll over too quickly for us to find the information we need for diagnostics.  To resolve this, and capture more data, we need to modify a config file.

Log onto the host machine as the Clarity Service Account

Go to the following folder:

• C:\Program Files\IMAGINiT Technologies\Clarity Monitoring Service

• Make a copy of this file: Log4net.config and rename the copy extension to .ORIG

• Edit the Log4net.config with Notepad

• Change the value as shown below to increase the file size

Hello, Really missing the ability to automate opening of NWF session and save as NWD in ACC/BIM360. So basically update Navisworks Conversion TASK so is support ACC/Bim360. Also same thing for AutoCAD to Navisworks TASK to support use in ACC/BIM360. Thanks

Expanding the unified sync functionality to allow syncing to/from Bluebeam Studio Projects. 

Was wondering if there is a way to use the backup function with revit server files?

Would it be possible to create a view that lists all the projects but with the added column to show what tags are applied? And then the ability to modify/add/delete the tags applied from that screen?

This would facilitate a quick audit to ensure tags are applied appropriately.

It would be great if we could delete unused tags with a click of a button. My current process is to click a tag and see if any projects come up, then go back to "Manage Tags"  and delete if no projects came up.

The Clarity App Must Be Active

If you haven't already added the app, here are instructions on how to Add the Clarity App

The very first requirement is that the Clarity App be Active in 360/ACC

360 Project Configuration

The Oauth identity setup in Clarity must be a project member of all projects you want to add to Clarity. That identity must also be a part of the document management team with appropriate permissions to the folders you need to access to be able to perform the tasks you want to run on the project.

You likely have multiple 360

As the question says,  after a task fails so many times Clarity disables it and adds a note in the task (which is great). How many fails does it take disable? 

General Information

Clarity Web Portal

If you turn on Autodesk SSO – you don’t have to change how you sign into the Clarity web app. They are independent.

Task Servers

Clarity will work fine with Autodesk SSO, but there are some things to be aware of that will need to change on and for the task servers.

The accounts that will be used for the task servers, although not physical users, still must conform to the same rules for Autodesk SSO.

On the Autodesk Side

The account must be a real domain account which is able to receive emails and

Prerequisite

.NET 6.0 Runtime installed

Download Link

Make sure the service is set to Log On as the Clarity Service account.

Issue:

The Journaling service won’t stay running even though the dotnet 6 is installed.

Solution:

We need to make a configuration change to the appsettings.json file in this folder on the host:  C:\Program Files\IMAGINiT Technologies\Clarity Journal Service

Process

Make a backup of the appsettings.json file and change the extension to .orig

Modify the .json file in Notepad.

Add the line below, (highlighted in green in the screen shot) after the password but before the “

;TrustServerCertificate=True

If you get

Would be great if there were a way to delete multiple projects at the same time. After running Clarity for several years things can get pretty cluttered and being able to delete older projects without having to do so 1 by 1 would be very useful. 

When working on editing tasks would it be possible to manage the "Time", "Enabled" and "Launchable" toggles at the Setup task Page level instead of having to open and edit each task individually?

A minor inconvenience that could save a couple of minutes when editing tasks for larger projects.

It would be helpful if an email could be autogenerated when a user is added to project. Email would include Project number, project name, if it is a RS project or B360, Revit version, and the role.

I set up a room image Task.  Task points at the correct view.  Task Runs.  Images are exported.  New Images are created.  The newly added objects appear but the Tags are missing.  Objects are also listed in the object schedule below.

We've had a few cases where projects were upgraded on ACC and the BIM Manager forgot to go to Clarity and ugrade the project there and tasks just stopped running. Is it possible for Clarity to just do this on it's own?

You want to know if you can enable FIPs on Clarity machines.

What is FIPS? FIPS stands for Federal Information Processing Standards These are standards and guidelines for federal computer systems that are developed by National Institute of Standards and Technology (NIST) in accordance with the Federal Information Security Management Act (FISMA) and approved by the Secretary of Commerce.

If you are working on government projects, this is something that will likely apply to you.

You can find out more about FIPS at the link below. https://www.nist.gov/standardsgov/compliance-faqs-federal-information-processing-standards-fips#2

Clarity General Information Clarity should sense that FIPS is enabled. This information will

There are cleanup options in the Clarity task tray, which if checked will try to run once a day about 24 hours after the task tray was started last. Note: We cannot do the cleanup if Revit is running, so if tasks are always running, the cleanup may not occur. There could also be permission issues with deleting things as well at times.

So, if you want to clean up things manually, I have listed the locations below where you can regain some drive space.

You may also want to consider using the Windows Task Scheduler to clean things up.

I think it would be a very nice feature to be able to pop-up a custom warning when the user launches a specific task. e.g. A Custom task that has built in feature to delete the file in destination location and replace it with an updated copy - Would be great to have a popup to use that says, "The Current File will be deleted and replaced with a new copy. Are you sure? " That kind of thing. To allow the user to back-out if they haven't considered everything required for this task etc.