Clarity Task Server Anti-Virus Exclusions

If you have anti-virus installed on the task server, it can interfere with processing tasks.

This post is for task servers not installed on the host server.

Symptom

Clarity Task Tray disappearing or not running.  Lots of tasks fail with "The task has apparently died."

Anti Virus is removing the file or folders.

Resolution

Clarity Exclusions

Add exception for the following path

C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit

Add exclusion for the following files

  • ClarityTaskTray.exe
  • Clarity.TaskServerWinService.exe
  • LaunchTaskServer.exe
  • IMAGINiT.Updater.exe
  • Clarity.BIM360Utils.Delegate.exe
  • Clarity.Task.Delegate.exe
  • LicenseRequester.exe

Autodesk Exclusions

For a full list of exceptions please refer to the Autodesk link below.

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-exclusions-I-can-implement-to-make-programs-run-better.html?msockid=37b62c7b126b64c91a12382f13396502

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