For the last couple updates, the ClarityRevitTask Servers update (21.0.15.0) but the ClarityWindowsTaskServers do not, they still show version 21.0.12.0

We are using Clarity 2021 and never used to restrict access to projects since we only had one mechanical contractor using Clarity.  Now we are adding another contractor and need to restrict access to the rest of the project,  When I setup a test user and Group, I only checked on access for one project but I can still see all the rest of the projects.

Is this correct or is there something I need to check?

Sincerely,

Ken

Here is a screencast of the issue

https://knowledge.autodesk.com/community/screencast/486159bf-24c2-41c0-be05-204e7c6a9e7c

Neither Autodesk nor our reseller have any ideas, so hoping Clarity can resolve

Why would the File Size metric value be 0 on the Summary page, but have a real value in the Graphs page?  And my CAD Links values are zero in both.  But I know for sure there are many CAD links in the models.  I'm running the DbExport, Model Metrics, and Performance Advisor tasks.

I have been using the Minimal method in my database export tasks to save on task duration, could that be the reason for these "0" values?

I have a project looking to print single PDFs for each of the model, 100+ sheets on some of the bigger models so each task handles 1 model and the tasks are spaced out 1 hour per.

Somehow this performs worse (as reported by team) and uploaded fewer sheets than 1 single task ran against all 7 models at once.

BIM360 Post-Action is the end goal here, and all our cloud folder structures have valid configs.

Please advise on how to best single-PDF from a BIM360 project and upload them back up to BIM360.

Will be trying a separate test

We have set the properties used to setup a task server alert in many different ways but besides the 'ALL' server option none of them will send out emails to the people specified to notify.

When I export a PDF from Clarity it generates the file, but then it doesn't save to the artifact folder. Instead it saves locally to the Documents folder on the machine and Clarity doesn't think a file has generated. It then errors out and doesn't proceed with the Box upload post action.

When I run the Publish to Autodesk Viewer I get an error:

General View/Data API processing error: The given path's format is not supported.

How can I resolve this error? I've added the Forge API key and secret and tested them with a successful result.

We have over 40 Revit 2020 central files in the folder on BIM 360 but less than 20 files appear in the target box in Clarity.  Multiple rescans, no file filters.

A few files at top of list are not cloud shared so expect those not to show, but many others are cloud shared central files and do not show in clarity.

Please fix the issue of the PDF-XChange PDF Driver does not print Blacklines.

Even if the PDF task is configured to print Blacklines the PDF's are color.

When a task is copied to a new project sometimes the target was not updated so it points to a model that does not exist in the project. Even though it is scheduled to start the task never starts and does not create an error.

This can also happen when the model name or path changes. No error is logged.

Please create and error " Missing Target" so the Clarity manager is notified that the project has an issue.

Thanks

Peter

Please add a LastReportedDate column to the UntrackedServerModels table. This would be useful for filtering the data (i.e. excluding old untracked models that haven't been opened recently).

I noticed that as the Dynamo scripts do not launch the Dynamo Workspace I cant not use any python commands that reference it. IE using it to get the version of dynamo installed when using nodes to send settings, history, pc infor back to a SQL database for tracking. The other thing is as it is not launching the workspaces some python does not execute. Autodesks answer is to put a boolean node and switch it from one to the other to trick the python block to run again (requires you to hit run twice). Unlike when its ran in

How do we know this is running successfully? There is no update or log in the task status.

Looking at the Admin Console log, there appears to be some BIM360 Upload activity, but nothing is being reported. Can't see any files appearing in the target hub.

I noticed on our server, the Server Up Time is incrementing by seconds... Every time I refresh the page, the minutes tick up like seconds...

It would be great if the documentation clearly states if the Minimal Export option exports the workset names. I've found that project admins are concerned when they use Minimal and then the Worksets setting says None. They ask, "does that mean I can't configure what worksets to open? http://s3.amazonaws.com/IMAGINiTSoftware/Documentation/Clarity/2021/index.htm#t=Admin___Coordinators_Guide%2FTask_Automation%2FAvailable_Tasks%2FData_-_Metrics_Tasks%2FRevit_DB_Export.htm

I have multiple Model Metric tasks that keep throwing errors. I keep getting "Encountered issues collecting metrics for: Revit Warnings. Not all metrics were recorded."

I think this is stemming from how I set this task up in our template project, but I don't know how to trouble shoot the issue. When i read the log I can't make heads or tails of what "error" occurred. any help would be appreciated.

Would be great if Clarity's Task Tool had the ability to disable / enable individual tasks.  The checkbox value is just readonly now.  This would save time for task administrators.

I think it would be helpful to be able to visualize the timeline with only the errored tasks. Like how you can toggle on/off the "Only on Change" property. The ability to toggle the timeline to show only errored tasks would handy.

Since upgrading to Clarity 2021 our OAuth has needed to be re-authenticated 4 times in the 9 days.  Is there something we can check to see if something is wrong with our install or check to see if there is something more we need to do other than just keep re-authenticating it?

Thanks