Top Topics

  • 1
    Answered

    project query setup two tables at once

    David Geer · 1 · Last reply by Matt Mason

    Is there a way to have the Project Query setup allow for more than one table to be assigned to the Report? I know Reports in the individual will allow multiple tables to be in the selection.

  • 1

    Banner showing users role in project

    Angelica · 0 · Posted

    When a user is in a project on the web portal, it might be useful for a banner showing the users assigned role. This could be easily overlooked by someone that is an admin and well acquainted. But for regular users and new users, they might not understand why they see what they see per project.

  • 1

    ACC upload split into multiple tasks

    Derek Becher · 2 · Last reply by Matt Mason

    When uploading a large number of folders to ACC Clarity hits a quota limit. When uploading 1600 folder it took 9 hours and timed out. I split the uploading into multiple task each around 400 folders. This worked and only took around 2-3 hours to complete. Could we get an option to have clarity automatically split ACC uploads into multiple tasks?

  • Task Sat in New Status too Long

    Sherry Pittman · 0 · Posted

    In order for tasks to run, the task servers must be online and logged in with the designated Clarity account at all times. 

    For 360 projects, the Autodesk identity token must also be valid, both on the task server and in the Clarity web portal.

    Task not Claimed Sat in New Status

    1.     Task Timeout: Task sat in a 'New' status for too long, not moving! TASKSERVER3: TaskServerOffline: Task Server unresponsive to ping. Last checkin was 5/8/2024 1:36:10           TASKSERVER1(WIN): TaskDisabled: The UNIFIEDSYNC type task is not available on this task server.TASKSERVER2(WIN): Unknown: Not sure...

     

  • Clarity Windows Task Server Settings

    Sherry Pittman · 0 · Posted

    The Clarity Windows Task Server will process tasks that don’t require opening Revit. 

    Some of the setup is inside of the Clarity Revit Task Tray, but since this runs as a service by default, the rest happens in the properties of the service itself.

    Settings in the Clarity Task Tray for Revit

    To limit the Windows tasks run on the task server, open the Clarity task tray, select the Server and Edit, go to the Tasks tab, expand Windows and Uncheck any tasks you don’t want processed on this task server.

    Settings for the Service

    Open the Services panel and select the

  • 1

    REST API support for metrics management

    Andreas Dieckmann · 0 · Posted

    It would be great to have API support for the process of merging metrics. That would of course include retrieving lists of models that metrics are currently being stored for.

  • 1

    Timeline inaccurate when multiple timezones are involved

    Max M · 0 · Posted

    The timeline (both the detailed and the regular timelines) in Clarity show incorrect times when the servers are in a different timezone from the user looking at the timeline.

    For example, this photo was taken at 3:49pm PST, from a computer in the PST timezone. 

    As you can see, it currently shows the local time (red line) as 3:49pm, but it also shows several past events as happening several hours in the future. It seems it's displaying the timestamps from the local timezone of the server, without adjusting to the timezone of the web client. 

  • 1

    Coordinator View tab - Task Chart

    Derek Becher · 0 · Posted

    Allow the user to click on one of the bars in the chart to display list of all the tasks that ran at that time. Allow that list to be exported to csv or excel. 

  • 1
    Answered

    Tracking activity

    Travon Price · 1 · Last reply by Matt Mason

    Is there a way track user activity so I can see who is disabling my tasks

  • How To Update the Clarity Task Server

    Sherry Pittman · 0 · Posted

    General

    The task server update is a patch to the existing version of the Clarity Task Server software.  Example 24.1.13

    Always log onto the task server as the designated Clarity account.  For most that is the service account set up for Clarity, however, if you have switched to Autodesk SSO, you will sign in with those credentials.

    Process

    Exit the Clarity Task Tray

    Open Services

    Stop the Clarity Windows Task Server service

    Running the Updater

    Right click on the Update Clarity Task Server for Revit and Run as Administrator

    If a Windows permission dialog comes up select Yes to allow.

  • 1

    Custom TaskParameter with name "Target" returns multiple values

    Edward · 3 · Last reply by Matt Mason

    When creating a task parameter with the name "Target" like so:

    The resulting TaskParameter value = *,a

    If I rename the task parameter to any other name it returns the correct (singular) value "a"

    It would appear that there might be a hidden property called "Target" that somehow is returning a value of "*" perhaps? When reporting all task parameters (when using any other name for this) I do not see TaskParameter Target = *

  • How to Clear a Killed or Hung Task in Progress

    Sherry Pittman · 0 · Posted

    Issue

    If you tried to kill a task in the current tasks queue, or it shows that it has been in progress longer than expected, it's likely that Revit is unresponsive or has crashed.

    The task will eventually clear itself out of the list of current tasks, since only the task server can notice that the Revit.exe process is no longer running and mark it as "presumed dead".  

    The problem is, this could take some time, so if you want to hurry things along a bit you can try the process below.

    Resolution

    • Log onto the Task Server as the designated

  • 1
    Answered

    Procore oAuth requirements?

    Vincent Cadoret · 2 · Last reply by Vincent Cadoret

    Hello,

    We are trying to download files from a Procore project hosted by another consultant  using Clarity.

    I have the account that can see the files on Procore logged into Clarity under oAuth and also selected at the oAuth to use in that project.

    However, if using the classic Procore task I get this error:

    And when I use the Unified Sync I get this error:

    In the unified sync, the project combo box stays blank, even though I can see it's talking to Procore because it pulls the correct company name:

    Do additional permissions have to be configured on

  • 1
    Answered

    Footer for Batch Print

    Jason · 1 · Last reply by Matt Mason

    Is there a way to clear the footer option for printing data sheets?  Each time we edit the print we have to clear this or it prints.  Would like to see an option to turn off the footer if not needed.

    Thanks.

  • 1
    Answered

    Large print jobs time out

    Josh Clark · 1 · Last reply by Matt Mason

    We have a very large project (lots of large site models, lots of buildings) all in a single project that we need to print many small PDF sets from. It seems when it get to this task it ALWAYS times out due to how long it simply takes to open. Is there a setting we are missing here or can someone from IMAGINiT hop on a call with us to review our task setups and errors?

  • 1

    Move a claimed task to new server

    Derek Becher · 2 · Last reply by Matt Mason

    Once a task get claimed but has not started processing is there any way for the host to periodically check and see if another server has become available and move that claimed task to the free server? We sometimes see a task sit in the claimed status for a long time waiting for a particularly long task to finish, but one or two other server are sitting idle. 

  • 1

    Can I choose between Project Base Point or Shared Coordinate while exporting .ifc file format?

    Chitt Kapadia · 0 · Posted

    We currently lack the ability to select coordinate systems when exporting IFC using Clarity Task. However, for one of our projects, it's required to export the project with both the base point and the shared coordinates. Is it feasible to incorporate this option into the existing task?

  • 1
    Answered

    "Run a Script" Parameter List

    Paul Patterson · 2 · Last reply by Paul Patterson

    Hi There,

    I am trying to pipe the outputs of a task into another app using the "Run a script" post action.

    The documentation : Help: Clarity 2024.1 for Revit (and AutoCAD)... 

    ... mentions, "(Optional) Temporary file containing a list of the files processed by the task".

    How would I get the name of this parameter? The documentation is a bit lacking in this space.

    Thanks in advance,

    Paul 

  • 1

    What is the max concurrent tasks a central host will support?

    Paul Patterson · 2 · Last reply by Paul Patterson

    We have thousands of tasks defined across several projects on a single central host. 

    Each of the projects have dedicated Task Machines to them - limited at the project level, but also via project and task type filtering on the task machine.

    I observe that when one project has kicked off a large amount of tasks, other project tasks will sit in a new status - even though their respective task machine is sitting there twiddling thumbs. 

    It feels like that when the task machine is querying for tasks, it is performing something similar to a "select top 1000" ..

  • 1

    Enhanced workset filter

    Felix Seguin · 0 · Posted

    We can save a lot of time on tasks by filtering unneeded workset. That's why there is a filtering workset option on most tasks (if not every). Would it be possible to add a "preview" of the results (open or closed) of our filters? Just like the preview (test filter button) you have on the advanced file filter for projects.

    Because right now we have to set the filters, run the task and wait for the it to end, assess the results and loop this process on every adjustment. Most of our coordinators don't take the time for this process