New Topics

  • 1

    Metric values show as 0 on Summary page

    Scott MacKenzie · 3 · Last reply by Scott MacKenzie

    Why would the File Size metric value be 0 on the Summary page, but have a real value in the Graphs page?  And my CAD Links values are zero in both.  But I know for sure there are many CAD links in the models.  I'm running the DbExport, Model Metrics, and Performance Advisor tasks.

    I have been using the Minimal method in my database export tasks to save on task duration, could that be the reason for these "0" values?

  • 2

    Display thresholds in model metrics graphs

    Andreas Dieckmann · 0 · Posted

    The model metrics graphs are a great tool to see how a certain metric has developed over time. It would be really useful, though, if those graphs would also display the firm metric guidance guidance thresholds defined for caution/concern and issue (while taking into account model size, small model factor and large model factor). See attached mockup.

  • 1

    Single PDF's Failing Consistently

    Daniel Tucker · 0 · Posted

    I have a project looking to print single PDFs for each of the model, 100+ sheets on some of the bigger models so each task handles 1 model and the tasks are spaced out 1 hour per.

    Somehow this performs worse (as reported by team) and uploaded fewer sheets than 1 single task ran against all 7 models at once.

    BIM360 Post-Action is the end goal here, and all our cloud folder structures have valid configs.

    Please advise on how to best single-PDF from a BIM360 project and upload them back up to BIM360.

    Will be trying a separate test

  • 1

    task server alerts

    Matt P · 1 · Last reply by Matt Mason

    We have set the properties used to setup a task server alert in many different ways but besides the 'ALL' server option none of them will send out emails to the people specified to notify.

  • 2

    offices list

    Matt P · 1 · Last reply by Matt Mason

    In the server tab area on the office's list, when you hit the delete button for an office on that page it prompts you are you sure and then you click OK but it does nothing and doesn't give you a warning or anything else.

  • 2

    Why does the list of Worksets not filter by model?

    Philip Chase · 0 · Posted

    Why is it that when I set up a task to focus on one specific model, when I go to specify worksets to open/close, it still shows all available worksets for all models in the project? 

    Clarity is already pulling this information, it should be simple to filter list of worksets based on models selected for the task.

  • 6

    Transfer Project Settings More Options

    Lee Hammarback · 1 · Last reply by Marcos Watts

    Would be great if we could choose the various choices to transfer over, much like you can when you do it manually.

    Copy Electrical Settings, Conduit, Titleblock, View Title etc

  • 2

    Troubleshooting Clarity Errors

    Dan Warren · 4 · Last reply by Matt Cantwell

    I'm looking for some guidance on how to troubleshoot some specific errors that keep popping up in our clarity task queue. Some of these are benign errors and some are production delaying errors.

    1) How can I reduce the number of "Task Timeout: Task sat in a 'Claimed' status for too long!" errors?

    I'm seeing this error a lot. I have noticed the following characteristics - The error tends to occur when the task server is opening larger models and downloading a local copy. Is there a way I could dive deeper into what's causing this specific error? I've tried

  • 2

    BackUp Project task not including DWG Links

    Alan Strominger · 0 · Posted

    Include Links checked but no linked DWG files are included in backup, all files on BIM 360.

  • 2

    bim360 upload post action failing

    Jeremy Luebker · 2 · Last reply by Jeremy Luebker

    i sent a log in early today directly from a failed clarity task but i don't think it went through. We are seeing a massive rate of failure for BIM360 upload post actions since last Friday after upgrading to clarity 2021 (double or triple the normal rate). after spot checking several tasks with the CompletedWithError status and the error message "Task Post Action: BIM360 Upload encountered issues" we are seeing the same sort of failure to get hub, or failure to get project after multiple tries. I have logged in manually with the clarity credentials to our BIM360 hub and

  • 23

    Create Dark Mode for Clarity web interface.

    Peter DeRooy · 1 · Last reply by Alex Metz

    Create Dark Mode for Clarity web interface.

  • 6

    Model upgrader task - new options

    Peter DeRooy · 0 · Posted

    For the Server Model Upgrader task add options for;

    Open or close workests

    Audit the model 

    Compact on save.

  • 1

    Publish to Autodesk Viewer error: General View/Data API processing error: The given path's format is not supported.

    Brandon Schafer · 0 · Posted

    When I run the Publish to Autodesk Viewer I get an error:

    General View/Data API processing error: The given path's format is not supported.

    How can I resolve this error? I've added the Forge API key and secret and tested them with a successful result.

  • 1

    Some Revit files in BIM 360 do not appear in Clarity

    Alan Strominger · 4 · Last reply by Alan Strominger

    We have over 40 Revit 2020 central files in the folder on BIM 360 but less than 20 files appear in the target box in Clarity.  Multiple rescans, no file filters.

    A few files at top of list are not cloud shared so expect those not to show, but many others are cloud shared central files and do not show in clarity.

  • 1

    PDF-XChange PDF Driver does not print Blacklines

    Peter DeRooy · 0 · Posted

    Please fix the issue of the PDF-XChange PDF Driver does not print Blacklines.

    Even if the PDF task is configured to print Blacklines the PDF's are color.

  • 1

    Tasks the have an invalid Target should report failed

    Peter DeRooy · 1 · Last reply by Matt Mason

    When a task is copied to a new project sometimes the target was not updated so it points to a model that does not exist in the project. Even though it is scheduled to start the task never starts and does not create an error.

    This can also happen when the model name or path changes. No error is logged.

    Please create and error " Missing Target" so the Clarity manager is notified that the project has an issue.

    Thanks

    Peter

  • 1

    LastReportedDate field for Untracked Server Models

    Andreas Dieckmann · 0 · Posted

    Please add a LastReportedDate column to the UntrackedServerModels table. This would be useful for filtering the data (i.e. excluding old untracked models that haven't been opened recently).

  • 1

    Dynamo Workspace Refresh

    Scott Michaud · 1 · Last reply by Matt Mason

    I noticed that as the Dynamo scripts do not launch the Dynamo Workspace I cant not use any python commands that reference it. IE using it to get the version of dynamo installed when using nodes to send settings, history, pc infor back to a SQL database for tracking. The other thing is as it is not launching the workspaces some python does not execute. Autodesks answer is to put a boolean node and switch it from one to the other to trick the python block to run again (requires you to hit run twice). Unlike when its ran in

  • 3

    Add PDF support for Free Bull ZIP pdf driver.

    Peter DeRooy · 2 · Last reply by Peter DeRooy

    Add PDF support for Free Bull ZIP pdf driver.

    Description

  • 1

    New BIM 360 Migrate task

    How do we know this is running successfully? There is no update or log in the task status.

    Looking at the Admin Console log, there appears to be some BIM360 Upload activity, but nothing is being reported. Can't see any files appearing in the target hub.