Hi There,

I'm trying to print dwg's that are stored in ProjectWise to PDF's. 

However, when attempting to select, or filter for the input files, i'm prompted with an empty dialog (see attached)

In this scenario - are we able to pull the files directly from PW? or do they need to exported to a common location first?

Thanks in advance

Paul

Is there a task for the Revit ODBC database export?

In the Keynote Usage Report, is there a way to use the Element ID's of elements in drafting views to also include their data in the report? The reports I've been generating only include keynotes used in modeled views. It would be more helpful to get a comprehensive count and location of all keynotes used in the file for QA & QC of a document set.

While watching the Task Server it shows success and complete but is not publishing the model. It gives a BIM 360 Forge Error. 

on the Task Server I opened Revit and navigated to the model and was able to publish manually so the authorization is working for the signed in clarity user. Not sure how to reauthorize the BIM 360 Forge access. Is this an issue with the token?

Thanks,

Hello,

I would like to know what are the rules for measuring '# of Views' an '# of Views not on Sheets'. The number showed by Clarity is much bigger than what I can find in Revit after summing up all views, schedules and legends together. Any ideas?

Thanks

Is there a way to export nwc where the source filename/path reflects the actual central model, and not the "-detached" version?

The problem is that when trying to use Navisworks Switchback, the link to the Revit model is broken because the source file path contains the -detached suffix when the nwc is exported, so Navis and Revit cannot complete the Switchback connection.

Is there a setting I'm missing?  Thanks!

I have a project where the Project dashboard is reporting the file size to be 133.66MB, but Model Metrics is showing a number "653029376." 

The project only has one Revit file, so I don't think the second number is some sort of aggregate. Why does the Dashboard and Model Metrics show different numbers for file size?

So i'm trying to set up routine exports from our design models to a GCs glue hub. Ideally, I'd like to export several views with .GLUE appended to them and push that to the GCs glue project. I don't have glue set up on my account so I cannot host the GCs workflow on my account?

I'm sure I could set up the task to export views with *.GLUE in the name to select which elements are being exported but how do i control which glue account/project the files are pushed to?

We have all our design models set up

Anyone else using Egnyte as their primary file storage platform? I want to be sure tasks can be automated utilizing the desktop connector.

We are having complaints about the amount of time to open projects in Revit 2020 on our Clarity Server.  Is there a way to track throughput to the clients Clarity Accelerators?

There aren't any issues with the Revit 2018 just the Revit 2020.

Sincerely,

Ken

Every time I change the sheet order parameter to something other than what it currently is set at it does not save and reverts back to the original setting upon updating the task. 

We are using Clarity 2021 and never used to restrict access to projects since we only had one mechanical contractor using Clarity.  Now we are adding another contractor and need to restrict access to the rest of the project,  When I setup a test user and Group, I only checked on access for one project but I can still see all the rest of the projects.

Is this correct or is there something I need to check?

Sincerely,

Ken

Here is a screencast of the issue

https://knowledge.autodesk.com/community/screencast/486159bf-24c2-41c0-be05-204e7c6a9e7c

Neither Autodesk nor our reseller have any ideas, so hoping Clarity can resolve

Why is it that when I set up a task to focus on one specific model, when I go to specify worksets to open/close, it still shows all available worksets for all models in the project? 

Clarity is already pulling this information, it should be simple to filter list of worksets based on models selected for the task.

I'm looking for some guidance on how to troubleshoot some specific errors that keep popping up in our clarity task queue. Some of these are benign errors and some are production delaying errors.

1) How can I reduce the number of "Task Timeout: Task sat in a 'Claimed' status for too long!" errors?

I'm seeing this error a lot. I have noticed the following characteristics - The error tends to occur when the task server is opening larger models and downloading a local copy. Is there a way I could dive deeper into what's causing this specific error? I've tried

When I run the Publish to Autodesk Viewer I get an error:

General View/Data API processing error: The given path's format is not supported.

How can I resolve this error? I've added the Forge API key and secret and tested them with a successful result.

I noticed that as the Dynamo scripts do not launch the Dynamo Workspace I cant not use any python commands that reference it. IE using it to get the version of dynamo installed when using nodes to send settings, history, pc infor back to a SQL database for tracking. The other thing is as it is not launching the workspaces some python does not execute. Autodesks answer is to put a boolean node and switch it from one to the other to trick the python block to run again (requires you to hit run twice). Unlike when its ran in

How do we know this is running successfully? There is no update or log in the task status.

Looking at the Admin Console log, there appears to be some BIM360 Upload activity, but nothing is being reported. Can't see any files appearing in the target hub.

Hello,

The Clarity printed sheets with the "Calculating..." message.

It there a way to make the Clarity waiting for finishing of the calculations and then print?

Thank you, Evgeny.

Hello,

The eTransfer command generates an interesting version of the target Revit file - it is disconnected from any central file. I would like the "Publish Revit Model" task would be able to create such file. 

Why. I run the task and it creates a target tile in a network folder. Then I upload the file to BIM36o. And here is a problem - I cannot link the file properly. I believe it happens because the BIM360 file is a copy of the task created networked (central) file and it is considered as a local file. When we link a