I'm looking for some guidance on how to troubleshoot some specific errors that keep popping up in our clarity task queue. Some of these are benign errors and some are production delaying errors.

1) How can I reduce the number of "Task Timeout: Task sat in a 'Claimed' status for too long!" errors?

I'm seeing this error a lot. I have noticed the following characteristics - The error tends to occur when the task server is opening larger models and downloading a local copy. Is there a way I could dive deeper into what's causing this specific error? I've tried

When I run the Publish to Autodesk Viewer I get an error:

General View/Data API processing error: The given path's format is not supported.

How can I resolve this error? I've added the Forge API key and secret and tested them with a successful result.

I noticed that as the Dynamo scripts do not launch the Dynamo Workspace I cant not use any python commands that reference it. IE using it to get the version of dynamo installed when using nodes to send settings, history, pc infor back to a SQL database for tracking. The other thing is as it is not launching the workspaces some python does not execute. Autodesks answer is to put a boolean node and switch it from one to the other to trick the python block to run again (requires you to hit run twice). Unlike when its ran in

How do we know this is running successfully? There is no update or log in the task status.

Looking at the Admin Console log, there appears to be some BIM360 Upload activity, but nothing is being reported. Can't see any files appearing in the target hub.

Hello,

The Clarity printed sheets with the "Calculating..." message.

It there a way to make the Clarity waiting for finishing of the calculations and then print?

Thank you, Evgeny.

Hello,

The eTransfer command generates an interesting version of the target Revit file - it is disconnected from any central file. I would like the "Publish Revit Model" task would be able to create such file. 

Why. I run the task and it creates a target tile in a network folder. Then I upload the file to BIM36o. And here is a problem - I cannot link the file properly. I believe it happens because the BIM360 file is a copy of the task created networked (central) file and it is considered as a local file. When we link a

Hi,

I use the Publish Revit Model task and want to customize the output filename by client's requirements. I can't find a Filename Builder or just an ability to type its name directly. Do I miss something?

Thank you,

Evgeny.

Hi!

I have deleted a model in BIM 360 Docs but Clarity still runs tasks on it. Has anyone else run into this? I tried to purge the model from the deleted area in BIM 360 and cannot see how to. Besides setting up a file filter for the project, is there anything else I can do? I can foresee this becoming a difficult to manage having to monitor deleted files and filtering them out of our tasks.

Thanks in advance!

TonyH

Our list of task servers in the server console show old task servers, either ones that have been renamed or others that have been decommissioned. I see no way to manage those nor does the documentation describe how the Task Server page is updated. Am I missing information somewhere?

We have a few of projects that are moving from local servers to B360.  At some point in the future they will likely transition back to our server.

Is there a way to change a project that is already setup in Clarity to work on B360 instead of local files?  And then change it back?

How about Studio Prime-level users?

(I believe that Studio Prime is necessary to have access to the API for integrations).

Thanks,

Matt

I am creating a room data sheet and I would like to include graphics of the plan that match Revit more closely than the default svgRoom image.

I have a roomimageexport task that appears to capture images from a set of specific plan views in Revit.  I am struggling with formatting the [roomimage] to display an image.

Here is the svgRoom image:

This is the same room in Revit

Are there any resources available (beyond the help) for creating and formatting data sheets?  Specifically room data sheets.

We need the ability to transfer "DWG/DXF Export Setup Settings"

This is what appears on the Clarity Task Log Dialog.

Checking...10:26:41 AM Evaluating 51 tasks... Evaluating Task: Task: 140136: TaskSequence: New Plugin Options: Same mutex is needed, just reuse: {96188ffc-0348-49a2-94c6-8d854786f502}PDFREGISTRYCLARITYPDF An exception while idling was encountered: ArgumentNullException: Value cannot be null. Parameter name: source Stack: at System.Linq.Enumerable.Select[TSource,TResult](IEnumerable`1 source, Func`2 selector) at Clarity.IProjectMonitor.ProjectFileAccessManager.GetProjectAccessorsAsString() at CohortRevitTaskServer.Controller.Process() Too many consecutive exceptions... pausing callbacks...

the issues is the lasted update 20.1.7.0  dropped an extra DLL in place for non-ProjectWise customers.

The fix is to search and delete Clarity.ProjectWiseFileAccessor.dll in your Task Server folders for each version.  example C:\Program Files\IMAGINiT Technologies\Clarity Task Server for Revit\2017   , 2018,  2019

We are interested in using dynamo to retrieve some clarity metrics.  It looks like there is a Clarity Dynamo package that includes some nodes to do this.

http://s3.amazonaws.com/IMAGINiTSoftware/Documentation/Clarity/2020/index.htm#t=Admin___Coordinators_Guide%2FModel_Metrics%2FDynamo_Integration.htm&rhsearch=dynamo&rhhlterm=dynamo&rhsyns=%20

Where can I download the Clarity Dynamo package?

We would like to have a report in Clarity that mimics our drawing index in Revit, including some shared parameters that we use to sort and organize the index.

I created a report of sheets in Clarity for a project that is in Revit 2020 on B360.  That report seems to work just fine.

I copy it to another project (Revit 2018) and I get an error in the report that data columns are missing.  I think all of the fields I am using are built-in Revit parameters, or shared parameters that we have used for years.  When I try