Common Problems

  • 1

    Unified Sync task from ProjectWise to BIM360 is copying outdated versions of files

    Eduardo Mancilla · 0 · Posted

    I have a task running to sync all the folders and files from ProjectWise to BIM360, and I noticed that files where the file name was modified are being copied over as the previous version. By that I mean the following: Original_File1.dwg               Version " "

    *name change*

    Newname_File1.dwg           Version  "A"

    *update*

    Newname_File1.dwg           Version  "B"

    Then the sync task runs, it creates 2 files, the Version " " with the old name, and the Version "B" with the updated data. It shouldn't copy the first original file

  • 1

    PDF Page Setup - Offset from corner not center

    Dustin Gore · 0 · Posted

    Minor typo... The Page Setup for In Session in Clarity says "Offset from Center."  I believe this should be "Offset from corner as it is in Revit.  Center is a different radio button.

  • 1

    Scheduled Task Sequence does not run

    Andrew McCarey · 2 · Last reply by Mandi Bishop

    Hello,

    We have a couple of task sequences that refuse to kickoff nightly as scheduled. They include the typical Revit Database Export, Model Metrics, Performance Advisor, then a Navisworks Export with a Post Action to BIM360/ACC. The Task Sequence does not have "Only On Change" checked, so it should be running nightly regardless of updates to the model. Is anyone else having this issue? Our team is starting to lose faith in the product.

    Thank you

  • 1

    Can't deselect all projects at once in template task assignment dialog

    Tiffany Guthrie · 1 · Last reply by Mandi Bishop

    The dialog where you assign a template task to projects has changed. You can now filter by tags - yay! But I can no longer deselect all projects to unassign them at once. I can check the top box next to Project and it shows everything on the current page being selected, and when I check it again, everything I can see deselects. Unfortunately, when I try to apply the change, I get a message that "Tasks failed to update". The effect of this in my organization is that we have to go through 38 pages of projects to unassign

  • 1

    Task Timeline not shown

    Bruce Gunderson II · 0 · Posted

    Hello,

    The Task Timeline is not showing scheduled Tasks. I select a day, hit View and nothing shows. Not sure if there is an issue with how I set up the tasks or something else.

    I would like to schedule the tasks to be run at night but am unable to do so.

    Support would be helpful.

    Thanks,

    Bruce Gunderson