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Clarity Client How To Set the Default Server for Metrics
If you don’t want to have to sign into the Clarity Client so that the users machine will track metrics like file open and sync times as well as untracked models, you can modify a config file to control this.
Note: This will only track when you open a file that is workshared.
To Set Default Server for Metrics
You will need to edit a config file on the users machine to make this change.
- The config file location is in the following location for all versions of Revit.
- C:\ProgramData\IMAGINiT Technologies\ClarityClient.dll.config
- Make a backup copy of the file before changing
- The config file location is in the following location for all versions of Revit.
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How to Increase the Size of the Logs on the Task Server
Issue:
The log files are rolling over too fast to help with troubleshooting. When we request diagnostics for a task that ran into an issue, these logs, along with the journal if it is a Revit task are what we use to determine what happened. If they are out of date, we can't see what happened. Changing the configuration to larger files and/or more will cover a larger time span.
Solution:
Increase the file size and/or the number of logs.
There are three different types of logs, they record different information based on the type of task. The log configuration
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How to Perform a Clean Uninstall of Clarity Task Servers
- Open the Clarity task tray, select the Server and Edit
- On the Host Info tab, note the identity set on the configuration tab for the server.
- OK out of the task tray
- Exit the Clarity task tray
- Go to Services and note the identity assigned to the Clarity Windows task server
- Stop the Clarity Windows Task Server service
- Uninstall Clarity Task Server Installation from the control panel
- Browse to the following folder and move the IMAGINiT.lic file to the desktop so you don't have to relicense the software if you are reinstalling the same version.
- C:\Program Files\IMAGINiT Technologies\Clarity Task Server
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Switching Clarity Task Servers to Autodesk SSO
General Information
Clarity Web Portal
If you turn on Autodesk SSO – you don’t have to change how you sign into the Clarity web app. They are independent.
Task Servers
Clarity will work fine with Autodesk SSO, but there are some things to be aware of that will need to change on and for the task servers.
The accounts that will be used for the task servers, although not physical users, still must conform to the same rules for Autodesk SSO.
On the Autodesk Side
The account must be a real domain account which is able to receive emails and
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Calculations in Clarity Datasheets
One of the features we are occasionally asked for - that we do support within Clarity, and recently noticed it was missing from the documentation, is the ability to do calculations within a datasheet.
For example, you have the "Target Area" and the "Actual Area", but what if you wanted to show the percentage?
To do so, you can use the EVALUATE keyword.
EVALUATE takes a statement inside of curly braces { } - and runs it through a C# evaluation tool.
The EVALUATE step happens AFTER it has already "parsed" in the various parameter values. For example:
EVALUATE{[Room:Area]/[Room:TargetArea]*100}
Other
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Clarity Client Configuration Options with Silent Install
For the silent install please refer to this article: https://imaginit.helprace.com/i285-clarity-client-for-revit-silent-install-options - Alternatively, if your deployment system would prefer to work with MSIs, it's possible just by running the executable to retrieve the underlying MSI from the %TEMP% folder, and copy it elsewhere for usage. Other Configuration:
The other configuration cannot be dealt with in scripts, you will have to push config files out to people. The following are the relevant configuration files:
This has relevant info about what information to send in (unauthenticated), plus the "DefaultServerForMetrics" indicates what server it should be sent to when not authenticated. This also includes the