Time and Date format change using Clarity

Simon,

I believe that in your setup you have Task Servers in Europe and task servers in the US, is that correct?

If you go back and click on the "Completed" task Id for this task, you'll see the "Status" page for it, and it will tell you which Task Server processed the task.

My bet is that a US task server processed your job, which is why it used a different time format.

(if that's the case, you can go into the project, then the Tasks/Task Servers page to put controls in over what task servers can run different tasks).

-Matt

Matt,

The job was run on the task server in our Office (in DK). So it is on the computer I did ran it manually on.

I have one other theory- I’m wondering if we need to launch Revit with the /LANG option. We’ll investigate...

Actually, Simon, can you go onto your Task a server and right click the desktop shortcut for Revit and let me know what you see in the command line arguments?

thanks,

matt

Hi Matt

I am not totally sure what the command line argument is but here is the "target"

"C:\Program Files\Autodesk\Revit 2018\Revit.exe" /language ENU

Simon, ok I’m now stumped. Can you send an email over to the “support (at) RAND.com” email to open an official support case so that we can dig deeper?

thanks,

matt

Found the solution

Revit is using the window user profile time and date setup. I logged in with the Clarity user and change it to the Danish format. Then everything works perfect.

This ticket can be closed